Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Zapier's Head of Onboarding: "We automated hundreds of hours of manual tasks"

Research Reports and Graphics

Fast, Fair, and Functional: A New Look at Structured Interviews [New Research]

For talent acquisition leaders, it sometimes feels as if there is a set of opposing forces fighting for control over hiring processes: We need a strong, supportive candidate experience We need to provide fair consideration and minimize bias We need to pick the candidate who can best perform the job… All that seems like a…

The Next Generation of Talent Rises and Falls on Potential [New Report]

Can I be transparent for a moment? Earlier this year, the team at Plum reached out to us about writing a piece for a different audience than we typically reach. Instead of targeting enterprise talent leaders, HR professionals, and business leaders, we were reaching out to students, recent graduates, and job seekers. We are helping…

Frontline Workers are Different: Here’s How to Engage and Retain Them [New Report]

Employers across the globe have felt the challenges associated with talent shortages in recent years, and frontline employers have felt those pains most acutely. The realities are staggering: Record high quit rates: every month since February 2021 voluntary resignations have been above the highest historical figures. The combination of employee stress and burnout was one…

2023 Compensation Data and Technology Buyer’s Guide and Landscape Report [New Research]

Every other year our team takes a deep dive into the world of compensation. We look at all of the top technology providers. We gather data from a wide variety of employers to understand how they are using data and technology to support comp practices. And we ultimately write the industry’s most in-depth research report…

The State of Hiring in Financial Services: What’s Now and What’s Next [Report]

Within the context of this new report, we look at some of the specific data that apply to the financial services sector based on responses from talent leaders at those firms in our 2023 Talent Acquisition Trends study. Not only that—we’ll also pull in some candidate data points to highlight what candidates are looking for…

The State of Hiring: How the Manufacturing Industry is Responding [Report]

“It’s the strangest thing I’ve ever seen in more than 25 years of recruiting.” This comment is probably one you have either heard or spoken yourself in the last year. From the shortage of qualified talent to historically low unemployment levels to layoffs at some companies, the hiring market seems to be sending mixed messages…

Key Takeaways from the 2023 Performance, Engagement, and Culture Enablement Livestream

Recently we posted about our PEACE livestream session that we were hosting in conjunction with Quantum Workplace, HiBob, and Confirm. This session attracted more than a thousand HR and talent leaders and was an incredible success. Below we have drawn key insights from each speaker to share, including our research preview with me and our…

Performance, Culture, and Employee Retention [Infographic]

Making work meaningful isn’t a pipe dream. It isn’t something that can’t happen. But it also doesn’t happen without intention and effort. Our latest research on PEACE – Performance, Engagement, and Culture Enablement is focused on how to do this in the modern workplace. (Hint: some things have changed, and others haven’t changed a bit!)…

What’s New in Employee Retention, Performance, and Culture? [Livestream]

On Thursday, August 10th, our team will be hosting a special livestream to look at our brand new data on Performance, Engagement, and Culture Enablement (PEACE). Based on 1,000 global workers, this study has some incredible insights on how employees feel about their experiences at work today, what employers need to do to support them,…

Biased, Burdensome, and Burnt Out: The Unlimited PTO Story [New Research]

Not too far in the past, a company that offered its workers an unfettered amount of paid leave would have seemed illogical at best. After all, the typical method of accruing paid leave over time was commonplace and widely accepted by employers and employees alike. But then a small minority of companies began to offer…

Case Studies

hr tech awards

Trusaic 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Trusaic is a workplace equity technology company committed to advancing social good by helping organizations achieve pay equity, foster a more diverse and inclusive workforce, assist economically disadvantaged individuals with finding work, and ensure employee access to affordable healthcare. Trusaic’s mission is to create a better working world through data-driven, people-centered technology…

hr tech awards

SmartRank 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SmartRank is a Non-Traditional Productivity-ATS that completely automates the job applicant screening process, stack-ranks and filters those applicants, and gives hiring managers exactly what they’re looking for without using/needing a résumé. This saves time, increases hiring quality, and reduces both hiring manager frustration and recruiter workload. SmartRank was originally founded in April…

hr tech awards

SkyHive 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SkyHive is a Certified B Corporation and software provider of global workforce intelligence technology, optimizing labor market efficiencies in real-time for companies, communities, and national economies. Like the DNA of the human genome was coded, SkyHive has coded human capability. By doing so, governments, large enterprises, and educational institutions can reskill the…

hr tech awards

Schoox 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Schoox is workplace learning software with a people-first twist. For organizations with frontline, remote, and corporate learners who need an engaged and skilled workforce ready to take on the new challenges of their evolving business, Schoox is an award-winning learning management and talent development company. This SaaS solution delivers social-, mobile-, and…

hr tech awards

Jobvite 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Jobvite, an Employ Inc. brand, is a purpose-built proven talent acquisition (TA) solution built to innovate, scale, and solve the hiring complexities within sophisticated organizations across the entire TA lifecycle. Jobvite’s Evolve Talent Acquisition Suite is a comprehensive TA solution, empowering teams to address challenges across the entire talent acquisition lifecycle. The…

hr tech awards

HiBob 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company HiBob is on a mission to enable companies to thrive through change using people-first strategies. The HCM platform, Bob, simplifies the complexities of today’s global, hybrid, and remote world of work, driving greater impact for HR, managers, and employees. The ideal customer is a modern, multinational, mid-enterprise company with 250-3,000 employees with…

hr tech awards

Cornerstone 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Cornerstone powers the future-ready workforce with a next-generation talent experience platform designed to unite technology, data and content and inspire a work environment of growth, agility and success for all. With an AI-powered, skills-forward, experiential platform, built on an open architecture designed for neutrality and scale, Cornerstone helps organizations modernize their learning…

hr tech awards

Harri 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Harri is the revolutionary global leader in Frontline Employee Experience. The Harri platform is built for companies that have service at the heart of their business and believe that the customer experience will never exceed the employee experience. The Harri suite of talent attraction, workforce management, employee engagement and compliance technologies enable…

hr tech awards

15Five 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company 15Five is the holistic performance management company. 15Five equips HR teams with a complete, single-platform solution to improve manager effectiveness, drive high performance and engagement, and increase retention. 15Five was founded in 2011, by serial entrepreneur, David Hassell, and born of his deep desire to help people reach their fullest potential at…

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Phenom 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Phenom has a purpose of helping a billion people find the right job. Through AI-powered talent experiences, employers are using Phenom to hire employees faster, develop them to their full potential, and retain them longer. The Phenom Intelligent Talent Experience platform seamlessly connects candidates, employees, recruiters, hiring managers, HR and HRIS —…

Videos, Interviews, and Podcasts

Lighthouse Listens: 6 Innovative Talent Acquisition Technologies

As part of our ongoing research efforts, our team meets with technology providers across the HR, talent, and learning space on a regular basis. Last month we held a special set of briefings as part of a talent acquisition deep dive we called Lighthouse Listens. In it, we met with six different providers touching on…

Predicting Pay and Skills From Job Market Intelligence Data on #HRTechTalks

In today’s world, things change and evolve so quickly. Take pay for instance. It’s changing faster than the surveys and other data sources can keep up. So what do we do? One area of emerging data comes from labor market intelligence tools. In this episode of #hrtechtalks, we chat with Cary Sparrow, CEO of Greenwich.HR,…

New Findings on Worker Preferences, HR Jobs, and More #HRTechTalks

Frictionless Recruiting with MapRecruit on #HRTechTalks

Getting Comfortable with Data: featuring Salary.com on #HRTechTalks

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Personalization and Wellness: How AI Supports Wellbeing at Scale

“You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there’s too much to communicate. What’s just amazing about the time and space we’re in now is you can really use personalization to surface…

Compliance Challenges? You’re Not Alone: Featuring ThinkHR/MammothHR on HR Tech Talks

Since the start of this year, multiple new laws have passed that change responsibilities for employers, and that’s just a small sample of the overall changes in the workplace over the last few years. Even when you’re focusing on those evolving requirements, it can be overwhelming to decipher what applies to your company and how to adopt the new regulations.

In this discussion on HR Tech Talks, I am going to chat with Nathan Christensen, CEO of Mammoth/ThinkHR about why navigating compliance is a critical skill set for HR leaders and how his team supports this need for the business (without breaking the bank).

#HRTechTalks

Solving Pay Equity and Comp Challenges: Featuring Curo Compensation on HR Tech Talks

More and more companies across the globe are attempting to tackle the pay equity issue, but it’s not always easy if you don’t have the right tools to support the process. In some brand new research at Lighthouse Research & Advisory, we found that compensation technology is not only becoming more powerful, but it’s becoming a staple of the HR leader’s toolbox for navigating pay decisions across the board.

In this episode, I’m talking with Ruth Thomas of Curo Compensation about how this company has exploded into the scene of compensation management tools. We’ll also cover the firm’s priority focus on pay equity and how it is helping employers to create a fair and equitable playing field when it comes to pay.

#HRTechTalks

hr tech awards

Embracing Flexibility in Your Talent System: PeopleFluent on HR Tech Talks

When HR technology first became a “thing,” tools were rigid and structured. Today, some tools are still that way, but others have taken the opposite approach: they allow employers to customize and tailor the settings and capabilities around their unique and specific needs.

In our 2020 research, we found that 97% of firms that say they are adaptable also say that their HR technology plays a key part in that flexibility.

In this episode of HR Tech Talks, I’m going to talk with Stephen Bruce of PeopleFluent about how his firm has adopted this approach and how it results in better customer relationships, stronger capabilities that fit each client’s needs, and deep expertise in talent. We’ll touch on talent mobility, talent analytics, and the need for a flexible system to meet the needs of an agile organization.

#hrtechtalks

Health Intelligence: Going Beyond Health Analytics with Springbuk on HR Tech Talks

Employers often put little thought into the data wrapped around their health benefits. But what if leaders could use health analytics to connect business metrics with the health of your workforce? In this episode of HR Tech Talks, I’m talking with Amy Brown from Springbuk (a 2020 HR Tech Awards winner!) about how their company helps employers to see trends and insights in the data. Join us to learn how we can get better at using this data for supporting our people.

#HRTechTalks

Technology Reviews

hr tech awards

Trusaic 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Trusaic is a workplace equity technology company committed to advancing social good by helping organizations achieve pay equity, foster a more diverse and inclusive workforce, assist economically disadvantaged individuals with finding work, and ensure employee access to affordable healthcare. Trusaic’s mission is to create a better working world through data-driven, people-centered technology…

hr tech awards

SmartRank 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SmartRank is a Non-Traditional Productivity-ATS that completely automates the job applicant screening process, stack-ranks and filters those applicants, and gives hiring managers exactly what they’re looking for without using/needing a résumé. This saves time, increases hiring quality, and reduces both hiring manager frustration and recruiter workload. SmartRank was originally founded in April…

isolved HCM Connect Conference: Serious Growth, Aggressive Roadmap, and a Critical AI Strategy

By Ben Eubanks

This week I spent time in beautiful Palm Springs at the isolved Connect user conference. If you’re not familiar with the name, isolved HCM’s hot pink brand is spreading quickly across the nation as they pick up customers, build out the product, and celebrate their increased successes in recent years. See my notes from the…

Ceridian Rebrands to Dayforce, Launches Range of New Features and Strategic Efforts

By Ben Eubanks

Fall for analysts like us in the HR technology space equates to travel season, with industry conferences and technology user conferences happening on a weekly basis between August and November. This week is Ceridian’s Insights conference in Las Vegas. Ceridian has been known for its Dayforce product for many years (the company has a 30…

2023 Compensation Data and Technology Buyer’s Guide and Landscape Report [New Research]

By Ben Eubanks

Every other year our team takes a deep dive into the world of compensation. We look at all of the top technology providers. We gather data from a wide variety of employers to understand how they are using data and technology to support comp practices. And we ultimately write the industry’s most in-depth research report…

hr tech awards

SkyHive 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SkyHive is a Certified B Corporation and software provider of global workforce intelligence technology, optimizing labor market efficiencies in real-time for companies, communities, and national economies. Like the DNA of the human genome was coded, SkyHive has coded human capability. By doing so, governments, large enterprises, and educational institutions can reskill the…

hr tech awards

Schoox 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Schoox is workplace learning software with a people-first twist. For organizations with frontline, remote, and corporate learners who need an engaged and skilled workforce ready to take on the new challenges of their evolving business, Schoox is an award-winning learning management and talent development company. This SaaS solution delivers social-, mobile-, and…

hr tech awards

Jobvite 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Jobvite, an Employ Inc. brand, is a purpose-built proven talent acquisition (TA) solution built to innovate, scale, and solve the hiring complexities within sophisticated organizations across the entire TA lifecycle. Jobvite’s Evolve Talent Acquisition Suite is a comprehensive TA solution, empowering teams to address challenges across the entire talent acquisition lifecycle. The…

hr tech awards

HiBob 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company HiBob is on a mission to enable companies to thrive through change using people-first strategies. The HCM platform, Bob, simplifies the complexities of today’s global, hybrid, and remote world of work, driving greater impact for HR, managers, and employees. The ideal customer is a modern, multinational, mid-enterprise company with 250-3,000 employees with…

hr tech awards

Cornerstone 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Cornerstone powers the future-ready workforce with a next-generation talent experience platform designed to unite technology, data and content and inspire a work environment of growth, agility and success for all. With an AI-powered, skills-forward, experiential platform, built on an open architecture designed for neutrality and scale, Cornerstone helps organizations modernize their learning…

See the Latest from Lighthouse Research & Advisory

Recruiting Research: 3 Key Points in 3 Minutes [Video]

By Ben Eubanks

Recently we at Lighthouse have published two separate pieces focusing on some groundbreaking video recruiting research we performed. Those items can be accessed below, but we also wanted to take it a step further and explore the concepts from the research in video format. The interview below is just three minutes long and is the…

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The Impact of Algorithm Bias on Human Resources Practices

By Ben Eubanks

Diversity has always been a hot topic in the HR profession, but it has exploded into national news with all of the announcements and discoveries of improper behavior in the past year (and new stories seemingly cropping up every week). Diversity is an important aspect of running a business as it is directly related to a…

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employee experience communications

Creating an Employee Experience Based on Solid Communication Principles

By Ben Eubanks

Imagine for a moment that you’re a business leader at a midsize firm. Your company is facing stiff competition. The corporate leadership has seen drastic changes. Customers are ambivalent about the products the company sells. And the employees, well, they are struggling to keep pace with the changes and may not even know what the…

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The Practical, No-Kidding View of Artificial Intelligence for HR

By Ben Eubanks

[Update 2019: The book is now live and is receiving rave reviews! Check it out here.] I’m in the middle of writing a book. Yes, a BOOK! I’m writing a ton, but I’m also looking for a little help. See, I need some examples from vendors and employers to help me fill in a few…

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What We Know About HCM: 2017 Edition

By Ben Eubanks

This has been a year of discovery for us at Lighthouse Research, and 2018 is going to be a year of growth and expansion in both our coverage and company. If you’re curious about working with us, feel free to reach out to start a conversation. Want to download a high-quality version of this research…

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The ROI of Video in the Candidate Experience

By Ben Eubanks

What’s the ROI of video? While it seems like a challenging question to answer, I’ll start you off with two scenarios: Your talent acquisition team partners with the marketing team and creates a beautiful, scripted ten-minute video exploring your company’s history, culture, and operations. The cost is $20,000. Your talent acquisition team visits with hiring…

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The Impact of Artificial Intelligence on HR [Video]

By Ben Eubanks

In case you missed it, artificial intelligence is everywhere and it’s rapidly coming for your job. Or maybe that’s just a bit of hyperbole to make you incredibly nervous about the future of work. In reality, while AI is being proclaimed as everything from the savior of the world to the devastator of jobs, it…

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The Value of the Employee Experience [Free eBook]

By Ben Eubanks

Think about your life. Most of the memories that immediately come to mind are based on powerful, emotional experiences. The idea that experiences form a connection and add value for employees is a relatively new idea. Based on what I’ve seen over the last year, many employers are still unsure about how to define the…

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Leadership Lessons from a Third World Country [Video]

By Ben Eubanks

A few weeks ago I was one of several speakers that presented Ignite-style videos at the HR Technology Conference in Las Vegas. My presentation was the first of eleven five-minute sessions designed to get the audience thinking about ways to be innovative in their approach to HR, technology, and the workplace, so I took the…

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[New Research] Radically Rethinking Your Learning Content Strategy [Free Report]

By Ben Eubanks

Anyone who believes that yesterday’s learning content can engage today’s modern learner is sorely mistaken. More than ever employers need to think about how to offer learning content that not only delivers value for the learner, but value for the business as well. Frankly, it can be tough. Creating learning content is a tough game.…

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lighthouse research special report

The Videos Job Candidates Actually Want to See (Not Your Branding Video) [New Research]

By Ben Eubanks

Candidate experience is on everyone’s lips these days, but the discussion is rare when companies actually ask candidates what they want and attempt to provide it. In our latest research study on Video and the Candidate Experience, we looked not just at how companies are using video but also at how candidates want to consume…

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Innovation @ Work: How to Lead a HR Hackathon

By Ben Eubanks

Last week I had the pleasure of joining nearly 300 HR leaders from around the globe at the inaugural HCI Innovation@Work event in Scottsdale, Arizona. I was in town not just to connect with and learn from the assortment of smart people, but to lead a series of innovation sprints or hackathons for the audience.…

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Think Your Employees are Learning? Make Them Prove It

By Ben Eubanks

“This is the training course I took in 2007 for advanced Excel shortcuts. And this was one of my favorite classes where we learned how to deal with difficult coworkers—that was a really funny one…” I laugh when I think back to this conversation with an employee, but he was totally serious. Over his career…

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4 Research-Based Insights: What Candidates Want from Video Interviews

By Ben Eubanks

In some ways, hiring looks very similar to what it did twenty years ago. People search for positions, indicate interest, and are filtered down until the most promising candidate is offered a job. However, the technology we use has upgraded considerably over time. Today employers have tools to increase efficiency and efficacy, including video interviews,…

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Today’s Top Talent Acquisition Priorities [Free eBook]

By Ben Eubanks

  Earlier this summer we published a graphic detailing some of the top priorities for talent acquisition leaders this year. We received so much positive feedback on the data that we broke it out into a special eBook to explore each of the top priorities in greater detail. The link to the free PDF is…

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