Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Learn How PayPal Maps and Creates Employee Journeys (Podcast)

HR Tech Talks: Does Mindfulness Matter?

Research Reports and Graphics

How to Increase Employee Support by 6,000% [New Research]

In the coming month or two we’ll be unveiling the findings of our new Frontline Worker study, but today I want to share a few statistics that are practical and targeted at a common problem every employer faces today. 15-plus years ago when I got married, I thought I knew what it meant to support…

More Tech, More Headcount, More Budget: Early Findings from our New Talent Acquisition Research

Hiring isn’t just about talent, jobs, and skills. It’s about finding the right person to solve a business need. And when enough of those jobs are difficult to fill or not filled at all, this conversation begins to rise to the highest levels of leadership. In our brand new hiring study, we found that eight…

flexible pto report

9 out of 10 Workers Would Stay at Your Company if They Had this Benefit [Report]

For a long time, employers have offered paid time off (PTO) as a way to provide flexibility to the workforce to meet their personal needs. However, new data shows that PTO isn’t as good at meeting those needs as we thought. Why? There are a number of reasons that are outlined in the new report.…

Do People Really Want to Quit Their Jobs? What the Research Indicates

“What do you mean he’s leaving?” I was in a bit of a panic. We were on the verge of delivering a large project to the customer, and I’d just gotten word that one of our senior software engineers was quitting. He was arguably the sharpest person on the entire team, and I didn’t see…

Conversational Recruiting: Finding Value in Conversions, Consistency, and Cost Reduction

Chatbots, also known as conversational recruiting tools, have become an essential component for the hiring technology stack at many organization. Used for everything from capturing information and light prescreening of candidates to scheduling interviews and more, these tools have a variety of applications across the hiring process. But new research shows that usage and value…

New Research: Employees Score Companies with a Failing Grade on Mental Health Support

Employers are trying. They really are. In the new report published this week based on responses from 1,000 employers and 1,000 workers, we saw organizations clearly attempting to support the mental health of their people with tools, resources, training, and other approaches. But the workforce is saying it’s not enough. Those changes aren’t being implemented, felt,…

Data Preview: The Great Resignation? Nope, It’s The Great Reprioritization (New Research)

The Great Resignation Reprioritization The video overview below, hosted by Lighthouse Research & Advisory’s Chief Research Officer Ben Eubanks, dives into our brand new research, offering a peek at just how much is wrong about what we’re hearing in the news and why we need to be looking at this problem in a different way.…

HR technology mergers 2021

2021 Was the Biggest Year Yet for HR Tech: See 30+ of the Top M&A Activities

Last year one of our most popular posts on the blog was a recap of some of the 2020 M&A activities across the HR Tech landscape. When you juxtapose that with the fact that 2021 was the biggest year ever for the HR technology market in terms of investment, we just couldn’t go without sharing…

New Data Show the (Surprising) Buyer Priorities for Compensation Management Systems [New Research]

Companies often spend more time managing their petty cash drawer than they do thinking about the strategic importance of their compensation systems and structure.  That quote from a previous iteration of our research on compensation data, technology, and buyer behaviors was one of the big takeaways we had after interviewing dozens of HR and compensation…

lighthouse special report

The Candidate Experience: Perspectives on Video Interviews, Assessments, and Hiring

[Updated July 2021 with new insights] In some ways, hiring looks very similar to what it did twenty years ago. People search for positions, indicate interest, and are filtered down until the most promising candidate is offered a job. However, the technology we use has upgraded considerably over time. Today employers have tools to increase…

Case Studies

hr tech awards

Sparrow 2022 Awards Case Study

By Ben Eubanks

About the Company Sparrow makes it simple for employers to care for their people with the first true end-to-end leave management solution where innovative technology is coupled with a world-class leave specialist team. This enables mid-market employers to reduce compliance risks, enhance the employee experience, operate better, and contain costs. The technology integrates with HRIS…

hr tech awards

Socrates 2022 Awards Case Study

By Ben Eubanks

About the Company Socrates.ai is a leading employee experience platform that builds on humanity in the best way possible – via real conversations in real-time – to deliver consumer experiences in the workplace. Socrates.ai leverages artificial intelligence to construct the conversational answers and information employees need. The omnichannel virtual assistant can be used on SMS,…

hr tech awards

Sense 2022 Awards Case Study

By Ben Eubanks

About the Company  Sense is a leading AI-powered talent engagement and communication platform that helps recruiting and talent teams to personalize their interactions with talent at every stage of the recruiting process. More than 600 organizations including Sears, Dell, Kindred Healthcare and Kelly Services rely on Sense to help accelerate hiring, strengthen their employment brand…

How Guardant Health Leverages Procaire by Praisidio for Employee Retention [Case Study]

By Ben Eubanks

In a company staffed with technical specialists, losing even one employee can have an extremely high cost. Software professionals, data scientists, and medical subject matter experts command a high price on the open market, and Guardant Health is prioritizing the retention of these individuals and the rest of its staff through a partnership with Praisidio…

2021 HR Tech Awards Case Study: ChartHop

By Ben Eubanks

Read the full case study Problems The Technology Solves Organizational management has traditionally been a broken, manual and time-consuming process. People information is strung together through multiple spreadsheets and it only provides a glimpse into the current state of an organization’s affairs. Leaders, managers and employees outside of the HR department don’t have context or…

2021 HR Tech Awards Case Study: Fuel50

By Ben Eubanks

Read the full case study Problems The Technology Solves Fuel50 is a transparent talent and opportunity marketplace to meet the business needs for re-skilling, succession, redeployment and leadership development. They continually make enhancements and add features to their platform to combat the biggest HR challenges of today and the future. The past year has seen…

2021 HR Tech Awards Case Study: Schoox

By Ben Eubanks

Read the full case study Problems The Technology Solves Learning Engagement. Schoox offers an intuitive, social and mobile interface that learners love. While common TDS’s have been built to manage the learning process, in Schoox, they put the employee at the center with a consumer-grade platform designed to help them, learn, grow, and perform—ultimately driving…

2021 HR Tech Awards Case Study: Hibob

By Ben Eubanks

Read the full case study Problems The Technology Solves Hybrid work has become the new normal and has thrust HR to the head seat at the board room table. The ‘new normal’ is challenging businesses to drive culture, engagement, communication and productivity despite having dispersed, remote or hybrid teams. In light of this, bob’s capabilities…

2021 HR Tech Awards Case Study: Tivian

By Ben Eubanks

Read the full case study Problems The Technology Solves Most organizations express a firm commitment to equality and inclusion, where all employees have the opportunity to thrive. Despite this commitment, inequalities remain.  In the US today there are significant pay gaps based on gender, race and disability and a dearth of Black and minority ethnic…

2021 HR Tech Awards Case Study: Phenom

By Ben Eubanks

Read the full case study Problems The Technology Solves Candidate Experience Phenom solves candidate pain points by equipping employers with the tools they need to deliver hyper-personalized experiences to job seekers, including an AI-powered career site that helps talent find the right fit faster with: Intelligent search: A candidate’s ability to find the right job…

Videos, Interviews, and Podcasts

we're only human podcast tile

3 Keys to Creating and Becoming a Best Place to Work: Angie Redmon on We’re Only Human

“What different actions can we take going forward? So whether it was an implementation to our benefits plan or whether it was rolling out a new piece to our onboarding process, let’s do an analysis at the end… Is there anything that could’ve made this better? Just one little thing that we could tweak so that we can learn from this.” Angie Redmon, striveHR

We’re Only Human — Episode 107

Today there’s no shortage of employer award programs. Every magazine, business publication, website, and trade association has a version of these programs, and they all look at different elements of how employers support their people. In today’s conversation, Ben talks with Angie Redmon of striveHR about how she works with employers to help them win these awards. As you’ll hear in the discussion, this is about more than “teaching to the test.” It’s about fundamentally changing how you care for and support your people, and the journey towards that end goal is perhaps more important than the end goal itself. In the conversation you’ll learn the three critical components that lead to a winning strategy over time.

Learn more about Angie and connect with her: https://www.linkedin.com/in/angieredmonbestworkplaceadvisor

Find our episode archive, subscribe options on Spotify, Google, Amazon, and more, and learn more about We’re Only Human: http://lhra.io/podcast

3 Simple Secrets to Better Employee Experience: A PayPal Case Study

In the last couple of years, “employee experience” has become this ubiquitous term that is a catch all for pretty much everything related to employees in the workplace. But I love getting more specific and concrete, because vague terms and theory don’t lead to better results and impact. Recently I had a chance to talk…

we're only human podcast tile

Empowering Your Internal Experts for Better Learning Outcomes on We’re Only Human

I really do believe this is a moment for learning and training that could see a transformation that benefits learners. Simon Greany, Elucidat We’re Only Human — Episode 103 How many times have we in HR and learning been forced to create content in subjects we knew little to nothing about? In today’s episode, Ben…

we're only human podcast tile

Measuring Productivity in the Modern Workplace: Prodoscore on We’re Only Human

“We can’t forget about being human.” Tom Moran, Chief Strategy Officer, Prodoscore We’re Only Human — Episode 102 When workers gathered to work on assembly lines, productivity was easy: you counted the widgets produced per hour. In the modern workplace, it’s a much harder proposition. How do you know when knowledge workers are really accomplishing…

Making Culture Tangible and Inclusive: Featuring Questback on HR Tech Talks

One of the biggest challenges people have with culture is that it’s often vague or unclear. Or, as is often the case, there is a gap between reality and what leadership thinks, creating friction for the organization in a variety of visible and invisible ways. This fuels not only innovation and growth, but a critical…

Exploring the World of Career Pathing and Talent Mobility

Research shows that the number one reason people stay at a job is for development and growth, yet many companies don’t prioritize this because it seems to complex. Companies like Hitch make technology to help create opportunities not just for workers to understand potential career growth but also help employers to see and examine the…

Go Beyond Resumes to Pick the Best Candidates: Aptology On HR Tech Talks

Since the beginning of time, organizations have tried to match resumes with job descriptions to find the best candidates. The problems with that approach are numerous, and the results are often less than ideal. In recent history, more companies have turned to assessment tools to give structure and objectivity to hiring and talent decisions, minimizing…

Drive Engagement by Supporting Your Workforce, a Conversation with Kronos

Kronos is a world leader in HR and workforce management technology. In this episode of HR Tech Talks, Ben discusses how Kronos serves its customers, what the technology does best, and how it can help HR leaders tackle pressing business challenges.

we're only human podcast tile

We’re Only Human 76: What A Study Of 1,000 SMB Companies Tells Us About HR

“HR is representing the people at your organization that deliver the results of whatever mission you have… There is no greater voice for the people than HR.” We hear so much about large employers and enterprise firms in the news. These organizations are a key part of the global economy, but did you know that…

we're only human podcast tile

We’re Only Human 77: Implementing The Agile Talent Acquisition Methodology At BBVA

Agile talent acquisition? What’s that? Many of the talent leaders we encounter have heard of agile as it pertains to the software development industry, but what lessons does this methodology have for today’s talent leaders? Agile, at its core, is about prioritizing (ruthlessly) on the things that need to get done. In agile talent acquisition,…

Technology Reviews

hr tech awards

Talroo 2022 Awards Case Study

By Ben Eubanks

About the Company Talroo is helping organizations like Uber, McDonald’s, UPS, The Home Depot, Target and more, find and hire their essential workforces. Our data-driven job and hiring event recruiting platform turns the Internet into a help wanted sign. With a pay-for-performance model, we enable customers to maximize efficiency and their budget to hire employees…

The State of Voice of the Employee and Enterprise Employee Feedback Survey Platforms

By Ben Eubanks

In the last few years, the workplace has transitioned from a focus just on employee surveys to a more continuous listening approach. This transition has also been branded in some cases as “voice of the employee,” since it opens a direct channel from the workforce to company leadership, giving workers a voice like never before.…

hr tech awards

Sparrow 2022 Awards Case Study

By Ben Eubanks

About the Company Sparrow makes it simple for employers to care for their people with the first true end-to-end leave management solution where innovative technology is coupled with a world-class leave specialist team. This enables mid-market employers to reduce compliance risks, enhance the employee experience, operate better, and contain costs. The technology integrates with HRIS…

isolved Connect 2022: A Case Study in Customer Engagement

By Ben Eubanks

Nearly 40% bigger than last year, the isolved Connect 2022 user conference was held in Nashville and demonstrated that in many ways, client events are back from the COVID-required limitations put on many events. For those not familiar, isolved offers an HCM platform that supports employers from SMBs through enterprise, though their core market success…

hr tech awards

Socrates 2022 Awards Case Study

By Ben Eubanks

About the Company Socrates.ai is a leading employee experience platform that builds on humanity in the best way possible – via real conversations in real-time – to deliver consumer experiences in the workplace. Socrates.ai leverages artificial intelligence to construct the conversational answers and information employees need. The omnichannel virtual assistant can be used on SMS,…

hr tech awards

Sense 2022 Awards Case Study

By Ben Eubanks

About the Company  Sense is a leading AI-powered talent engagement and communication platform that helps recruiting and talent teams to personalize their interactions with talent at every stage of the recruiting process. More than 600 organizations including Sears, Dell, Kindred Healthcare and Kelly Services rely on Sense to help accelerate hiring, strengthen their employment brand…

hr tech awards

HR Tech Awards 2022: Winners Announced

By Ben Eubanks

In our daily work with talent leaders and solution providers, we run into some incredible technology. Some of the tools available to organizations right now help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more. According to some sources,…

Tech Brief: Compensation Tool

By Ben Eubanks

Squirrel is a real-time wage and salary data solution offered by Compensation Tool, an industry-leading benchmarking and salary survey management tool.  Squirrel offers a searchable database of more than 3.5M jobs with real-time salary data in the US, expanding internationally later in 2022.  Unlike traditional salary surveys based on incumbent data, Squirrel is composed of…

Tech Brief: iCIMS

By Ben Eubanks

The iCIMS Talent Cloud is a single recruiting platform that delivers transformative solutions across every stage of the talent journey, empowering organizations to attract, engage, hire, and advance the right talent that builds a winning workforce. With their all-in-one recruiting software, iCIMS provides employers with the tools they need to manage their full talent lifecycle,…

Tech Brief: Gloat

By Ben Eubanks

Gloat is an Internal Talent Marketplace used by the world’s leading enterprises. The platform helps enterprises democratize career development, unlock skills, and future-proof their workforces, by utilizing a powerful AI engine and relying on years of experience and implementation. Gloat enables enterprises to utilize the hidden potential of talent throughout the organization by matching people…

See the Latest from Lighthouse Research & Advisory

3 Frontline Worker Trends: Salary, Shortage, and Support

By Ben Eubanks

In today’s workplace with the economy shifting and employers looking to slow hiring, we’re seeing some confusing signals. With some firms laying off workers or freezing hiring, others are still going nearly as fast as they possibly can. The last data from the BLS shows that job openings increased to 10.7 million on the last…

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hr tech awards

Talroo 2022 Awards Case Study

By Ben Eubanks

About the Company Talroo is helping organizations like Uber, McDonald’s, UPS, The Home Depot, Target and more, find and hire their essential workforces. Our data-driven job and hiring event recruiting platform turns the Internet into a help wanted sign. With a pay-for-performance model, we enable customers to maximize efficiency and their budget to hire employees…

Read More

Why Belonging is a Critical Aspect of DEI Success

By George Rogers

Most researchers believe the annual voluntary turnover rate for U.S. employees will rise this year, with a heavy percentage of that being voluntary. After all, the data from the Bureau of Labor Statistics shows that the quit rate that we’ve become accustomed to is still at record high levels when compared to historical numbers (see…

Read More

The State of Voice of the Employee and Enterprise Employee Feedback Survey Platforms

By Ben Eubanks

In the last few years, the workplace has transitioned from a focus just on employee surveys to a more continuous listening approach. This transition has also been branded in some cases as “voice of the employee,” since it opens a direct channel from the workforce to company leadership, giving workers a voice like never before.…

Read More
RPO company results

Recruitment Process Outsourcing: Services, Value, and Buyer Intent

By Ben Eubanks

This week I had the pleasure of serving as the opening keynote for the Recruitment Process Outsourcing Association (RPOA) annual conference, sharing some new findings from a proprietary study on how employers and talent leaders see value in their RPO relationships, what services they want, and how many are planning to change providers. If RPO…

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HR Tech Connect Summit 2022: A few tickets left

By Ben Eubanks

Over the last few years, one of my favorite events has been the HR Tech Connect Summit. This year it happens on November 16-18 in Tampa, FL. This is a smaller, more intimate event than many in the industry. The best part? It allows talent and HR leaders to build deeper connections, see some of…

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hr tech awards

Sparrow 2022 Awards Case Study

By Ben Eubanks

About the Company Sparrow makes it simple for employers to care for their people with the first true end-to-end leave management solution where innovative technology is coupled with a world-class leave specialist team. This enables mid-market employers to reduce compliance risks, enhance the employee experience, operate better, and contain costs. The technology integrates with HRIS…

Read More

isolved Connect 2022: A Case Study in Customer Engagement

By Ben Eubanks

Nearly 40% bigger than last year, the isolved Connect 2022 user conference was held in Nashville and demonstrated that in many ways, client events are back from the COVID-required limitations put on many events. For those not familiar, isolved offers an HCM platform that supports employers from SMBs through enterprise, though their core market success…

Read More

3 Reasons People Quit (and 3 That Make them Stay)

By Ben Eubanks

Research shows that managers believe 70% of the reason people leave a job is due to pay. However, actual data points indicate that nearly 70% of the reasons people quit a job have absolutely nothing to do with pay.  This has been true for many years, but it’s been turned upside down in the last…

Read More
hr tech awards

Socrates 2022 Awards Case Study

By Ben Eubanks

About the Company Socrates.ai is a leading employee experience platform that builds on humanity in the best way possible – via real conversations in real-time – to deliver consumer experiences in the workplace. Socrates.ai leverages artificial intelligence to construct the conversational answers and information employees need. The omnichannel virtual assistant can be used on SMS,…

Read More

How to Increase Employee Support by 6,000% [New Research]

By Ben Eubanks

In the coming month or two we’ll be unveiling the findings of our new Frontline Worker study, but today I want to share a few statistics that are practical and targeted at a common problem every employer faces today. 15-plus years ago when I got married, I thought I knew what it meant to support…

Read More
hr tech awards

Sense 2022 Awards Case Study

By Ben Eubanks

About the Company  Sense is a leading AI-powered talent engagement and communication platform that helps recruiting and talent teams to personalize their interactions with talent at every stage of the recruiting process. More than 600 organizations including Sears, Dell, Kindred Healthcare and Kelly Services rely on Sense to help accelerate hiring, strengthen their employment brand…

Read More

Predicting Pay and Skills From Job Market Intelligence Data on #HRTechTalks

By Ben Eubanks

In today’s world, things change and evolve so quickly. Take pay for instance. It’s changing faster than the surveys and other data sources can keep up. So what do we do? One area of emerging data comes from labor market intelligence tools. In this episode of #hrtechtalks, we chat with Cary Sparrow, CEO of Greenwich.HR,…

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Employers Turning to Technology to Solve Hiring Woes [New Report]

By Ben Eubanks

In the last 24 months, hiring has gone from a “let’s wait and see” to a highly competitive experience that is leaving employers scratching their heads at what to do next. Today, we’re releasing a new research report based on how more than 1,000 employers are facing these challenges. In recent weeks we’ve shared infographics…

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hr tech awards

HR Tech Awards 2022: Winners Announced

By Ben Eubanks

In our daily work with talent leaders and solution providers, we run into some incredible technology. Some of the tools available to organizations right now help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more. According to some sources,…

Read More

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