Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Learn How PayPal Maps and Creates Employee Journeys (Podcast)

HR Tech Talks: Does Mindfulness Matter?

Research Reports and Graphics

hiring for retention and diversity

The Shift from Candidate Experience to Retention and Diversity as Hiring Priorities

Over the last year, a significant shift has happened in how employers look at talent. There have always been forward thinking organizations that considered retention as a recruiting metric, but over the last year I’ve seen significant signals in the market that indicate this shift is more than previously believed. The current hiring market is…

hr technology mergers acquisitions

20+ HR Technology Acquisitions, Mergers, and More from 2019

In 2019 there were dozens of mergers and acquisitions in the world of HR technology. This represents a vibrant industry full of continuous innovation and providers striving to serve the needs of the HR buyer. It also helps to highlight certain trends and shifts in how the market operates. For instance, several assessment and video…

New Research: HR Practices of High-Performing SMBs

Recently we published our larger report on SMB HR Technology, Staffing, and Outsourcing trends. One of the interesting components of the data we examined was what high-performing employers (those with better revenue, retention, and employee engagement) do differently than others. The data almost always do two things: confirm a few things we expected to logically…

Augmented Listening Report

New Research: Is AI Better Than Humans at Employee Surveys?

In the past few years I have been digging very deep into AI and how it can help (and hurt) the employee experience. What I’ve been itching to do, however, is create an experiment that demonstrates just how powerful AI can be when paired with essential human skills in the workplace. An Experimental Approach This…

smb hr adoption curve

New Research: SMB HR Tech, Staffing, and Outsourcing Trends

Did you know that within the United States, more than 99% of all businesses have 999 or fewer employees? That means when we talk about enterprise organizations, we’re targeting less than 1% of all businesses. Yes, I understand that the larger ones employ more people, but when you add it all up, the largest companies…

Talent Acquisition Chatbots: Providers, Metrics and Everything You Need to Know [New Research]

We have heard so much about chatbots in the last few years, but what can they really do, and do they really add value? In this new report from our research team, we examined the landscape to uncover all of the providers, talked with the biggest and/or most progressive vendors in the industry, and wrapped…

New Research: 81% of Learning Pros Say Disruption Drives Upskilling and Reskilling Demand

We keep hearing that artificial intelligence, bots, and other components of technology will force employers to rethink skills in the workplace. But what do the data say? In a new study, Disruption Drives Reskilling and Upskilling, our team found that 81 percent of learning professionals believe that the current pace of change, automation, and disruption…

New Research: The Evolving Employee Communications Technology Landscape

Are You Ready for Changing Workplace Communications? Click here to get the research In today’s world, communicating in the workplace is more challenging than ever. The sheer number of ways to connect and interact with others continues to expand, and that means critical communications from employers can get lost in the shuffle. On top of…

career pathing

New Report: Career Planning as a 2019 Talent Imperative

Today’s workers have more transparency and choice of jobs than any generation before, which means retention is a critical component for employers across the globe. A variety of mechanisms have been deployed to keep people engaged at work, but research shows that one of the most valuable options of all is career management. A variety…

2019 HCM Trends: Market Size, Investment Priorities, and More

As we edge closer and closer to 2019, I’m receiving more and more questions from employers and vendors in the community about what trends I’m seeing. What will define the coming year? Obviously AI is going to be a big part of that, especially with my book coming out just before the new year starts,…

Case Studies

hr tech awards

Sparrow 2022 Awards Case Study

By Ben Eubanks

About the Company Sparrow makes it simple for employers to care for their people with the first true end-to-end leave management solution where innovative technology is coupled with a world-class leave specialist team. This enables mid-market employers to reduce compliance risks, enhance the employee experience, operate better, and contain costs. The technology integrates with HRIS…

hr tech awards

Socrates 2022 Awards Case Study

By Ben Eubanks

About the Company Socrates.ai is a leading employee experience platform that builds on humanity in the best way possible – via real conversations in real-time – to deliver consumer experiences in the workplace. Socrates.ai leverages artificial intelligence to construct the conversational answers and information employees need. The omnichannel virtual assistant can be used on SMS,…

hr tech awards

Sense 2022 Awards Case Study

By Ben Eubanks

About the Company  Sense is a leading AI-powered talent engagement and communication platform that helps recruiting and talent teams to personalize their interactions with talent at every stage of the recruiting process. More than 600 organizations including Sears, Dell, Kindred Healthcare and Kelly Services rely on Sense to help accelerate hiring, strengthen their employment brand…

How Guardant Health Leverages Procaire by Praisidio for Employee Retention [Case Study]

By Ben Eubanks

In a company staffed with technical specialists, losing even one employee can have an extremely high cost. Software professionals, data scientists, and medical subject matter experts command a high price on the open market, and Guardant Health is prioritizing the retention of these individuals and the rest of its staff through a partnership with Praisidio…

2021 HR Tech Awards Case Study: ChartHop

By Ben Eubanks

Read the full case study Problems The Technology Solves Organizational management has traditionally been a broken, manual and time-consuming process. People information is strung together through multiple spreadsheets and it only provides a glimpse into the current state of an organization’s affairs. Leaders, managers and employees outside of the HR department don’t have context or…

2021 HR Tech Awards Case Study: Fuel50

By Ben Eubanks

Read the full case study Problems The Technology Solves Fuel50 is a transparent talent and opportunity marketplace to meet the business needs for re-skilling, succession, redeployment and leadership development. They continually make enhancements and add features to their platform to combat the biggest HR challenges of today and the future. The past year has seen…

2021 HR Tech Awards Case Study: Schoox

By Ben Eubanks

Read the full case study Problems The Technology Solves Learning Engagement. Schoox offers an intuitive, social and mobile interface that learners love. While common TDS’s have been built to manage the learning process, in Schoox, they put the employee at the center with a consumer-grade platform designed to help them, learn, grow, and perform—ultimately driving…

2021 HR Tech Awards Case Study: Hibob

By Ben Eubanks

Read the full case study Problems The Technology Solves Hybrid work has become the new normal and has thrust HR to the head seat at the board room table. The ‘new normal’ is challenging businesses to drive culture, engagement, communication and productivity despite having dispersed, remote or hybrid teams. In light of this, bob’s capabilities…

2021 HR Tech Awards Case Study: Tivian

By Ben Eubanks

Read the full case study Problems The Technology Solves Most organizations express a firm commitment to equality and inclusion, where all employees have the opportunity to thrive. Despite this commitment, inequalities remain.  In the US today there are significant pay gaps based on gender, race and disability and a dearth of Black and minority ethnic…

2021 HR Tech Awards Case Study: Phenom

By Ben Eubanks

Read the full case study Problems The Technology Solves Candidate Experience Phenom solves candidate pain points by equipping employers with the tools they need to deliver hyper-personalized experiences to job seekers, including an AI-powered career site that helps talent find the right fit faster with: Intelligent search: A candidate’s ability to find the right job…

Videos, Interviews, and Podcasts

Predicting Pay and Skills From Job Market Intelligence Data on #HRTechTalks

In today’s world, things change and evolve so quickly. Take pay for instance. It’s changing faster than the surveys and other data sources can keep up. So what do we do? One area of emerging data comes from labor market intelligence tools. In this episode of #hrtechtalks, we chat with Cary Sparrow, CEO of Greenwich.HR,…

New Findings on Worker Preferences, HR Jobs, and More #HRTechTalks

Frictionless Recruiting with MapRecruit on #HRTechTalks

Getting Comfortable with Data: featuring Salary.com on #HRTechTalks

we're only human podcast tile

Personalization and Wellness: How AI Supports Wellbeing at Scale

“You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there’s too much to communicate. What’s just amazing about the time and space we’re in now is you can really use personalization to surface…

Compliance Challenges? You’re Not Alone: Featuring ThinkHR/MammothHR on HR Tech Talks

Since the start of this year, multiple new laws have passed that change responsibilities for employers, and that’s just a small sample of the overall changes in the workplace over the last few years. Even when you’re focusing on those evolving requirements, it can be overwhelming to decipher what applies to your company and how to adopt the new regulations.

In this discussion on HR Tech Talks, I am going to chat with Nathan Christensen, CEO of Mammoth/ThinkHR about why navigating compliance is a critical skill set for HR leaders and how his team supports this need for the business (without breaking the bank).

#HRTechTalks

Solving Pay Equity and Comp Challenges: Featuring Curo Compensation on HR Tech Talks

More and more companies across the globe are attempting to tackle the pay equity issue, but it’s not always easy if you don’t have the right tools to support the process. In some brand new research at Lighthouse Research & Advisory, we found that compensation technology is not only becoming more powerful, but it’s becoming a staple of the HR leader’s toolbox for navigating pay decisions across the board.

In this episode, I’m talking with Ruth Thomas of Curo Compensation about how this company has exploded into the scene of compensation management tools. We’ll also cover the firm’s priority focus on pay equity and how it is helping employers to create a fair and equitable playing field when it comes to pay.

#HRTechTalks

hr tech awards

Embracing Flexibility in Your Talent System: PeopleFluent on HR Tech Talks

When HR technology first became a “thing,” tools were rigid and structured. Today, some tools are still that way, but others have taken the opposite approach: they allow employers to customize and tailor the settings and capabilities around their unique and specific needs.

In our 2020 research, we found that 97% of firms that say they are adaptable also say that their HR technology plays a key part in that flexibility.

In this episode of HR Tech Talks, I’m going to talk with Stephen Bruce of PeopleFluent about how his firm has adopted this approach and how it results in better customer relationships, stronger capabilities that fit each client’s needs, and deep expertise in talent. We’ll touch on talent mobility, talent analytics, and the need for a flexible system to meet the needs of an agile organization.

#hrtechtalks

Health Intelligence: Going Beyond Health Analytics with Springbuk on HR Tech Talks

Employers often put little thought into the data wrapped around their health benefits. But what if leaders could use health analytics to connect business metrics with the health of your workforce? In this episode of HR Tech Talks, I’m talking with Amy Brown from Springbuk (a 2020 HR Tech Awards winner!) about how their company helps employers to see trends and insights in the data. Join us to learn how we can get better at using this data for supporting our people.

#HRTechTalks

HR Tech for Midsize Companies: Featuring Namely on HR Tech Talks

If you’re a large enterprise, there are HR tools for you. If you’re a small company, there are HR tools for you. But what if you’re in a midsize company? In the past, employers with a few hundred up to a few thousand employees were in a kind of “no man’s land” when it came to HR tech. In this episode of HR Tech Talks, I’m going to talk with Larry Dunivan about how Namely tackles this challenge for employers.

#HRTechTalks

Technology Reviews

hr tech awards

Talroo 2022 Awards Case Study

By Ben Eubanks

About the Company Talroo is helping organizations like Uber, McDonald’s, UPS, The Home Depot, Target and more, find and hire their essential workforces. Our data-driven job and hiring event recruiting platform turns the Internet into a help wanted sign. With a pay-for-performance model, we enable customers to maximize efficiency and their budget to hire employees…

The State of Voice of the Employee and Enterprise Employee Feedback Survey Platforms

By Ben Eubanks

In the last few years, the workplace has transitioned from a focus just on employee surveys to a more continuous listening approach. This transition has also been branded in some cases as “voice of the employee,” since it opens a direct channel from the workforce to company leadership, giving workers a voice like never before.…

hr tech awards

Sparrow 2022 Awards Case Study

By Ben Eubanks

About the Company Sparrow makes it simple for employers to care for their people with the first true end-to-end leave management solution where innovative technology is coupled with a world-class leave specialist team. This enables mid-market employers to reduce compliance risks, enhance the employee experience, operate better, and contain costs. The technology integrates with HRIS…

isolved Connect 2022: A Case Study in Customer Engagement

By Ben Eubanks

Nearly 40% bigger than last year, the isolved Connect 2022 user conference was held in Nashville and demonstrated that in many ways, client events are back from the COVID-required limitations put on many events. For those not familiar, isolved offers an HCM platform that supports employers from SMBs through enterprise, though their core market success…

hr tech awards

Socrates 2022 Awards Case Study

By Ben Eubanks

About the Company Socrates.ai is a leading employee experience platform that builds on humanity in the best way possible – via real conversations in real-time – to deliver consumer experiences in the workplace. Socrates.ai leverages artificial intelligence to construct the conversational answers and information employees need. The omnichannel virtual assistant can be used on SMS,…

hr tech awards

Sense 2022 Awards Case Study

By Ben Eubanks

About the Company  Sense is a leading AI-powered talent engagement and communication platform that helps recruiting and talent teams to personalize their interactions with talent at every stage of the recruiting process. More than 600 organizations including Sears, Dell, Kindred Healthcare and Kelly Services rely on Sense to help accelerate hiring, strengthen their employment brand…

hr tech awards

HR Tech Awards 2022: Winners Announced

By Ben Eubanks

In our daily work with talent leaders and solution providers, we run into some incredible technology. Some of the tools available to organizations right now help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more. According to some sources,…

Tech Brief: Compensation Tool

By Ben Eubanks

Squirrel is a real-time wage and salary data solution offered by Compensation Tool, an industry-leading benchmarking and salary survey management tool.  Squirrel offers a searchable database of more than 3.5M jobs with real-time salary data in the US, expanding internationally later in 2022.  Unlike traditional salary surveys based on incumbent data, Squirrel is composed of…

Tech Brief: iCIMS

By Ben Eubanks

The iCIMS Talent Cloud is a single recruiting platform that delivers transformative solutions across every stage of the talent journey, empowering organizations to attract, engage, hire, and advance the right talent that builds a winning workforce. With their all-in-one recruiting software, iCIMS provides employers with the tools they need to manage their full talent lifecycle,…

Tech Brief: Gloat

By Ben Eubanks

Gloat is an Internal Talent Marketplace used by the world’s leading enterprises. The platform helps enterprises democratize career development, unlock skills, and future-proof their workforces, by utilizing a powerful AI engine and relying on years of experience and implementation. Gloat enables enterprises to utilize the hidden potential of talent throughout the organization by matching people…

See the Latest from Lighthouse Research & Advisory

3 Frontline Worker Trends: Salary, Shortage, and Support

By Ben Eubanks

In today’s workplace with the economy shifting and employers looking to slow hiring, we’re seeing some confusing signals. With some firms laying off workers or freezing hiring, others are still going nearly as fast as they possibly can. The last data from the BLS shows that job openings increased to 10.7 million on the last…

Read More
hr tech awards

Talroo 2022 Awards Case Study

By Ben Eubanks

About the Company Talroo is helping organizations like Uber, McDonald’s, UPS, The Home Depot, Target and more, find and hire their essential workforces. Our data-driven job and hiring event recruiting platform turns the Internet into a help wanted sign. With a pay-for-performance model, we enable customers to maximize efficiency and their budget to hire employees…

Read More

Why Belonging is a Critical Aspect of DEI Success

By George Rogers

Most researchers believe the annual voluntary turnover rate for U.S. employees will rise this year, with a heavy percentage of that being voluntary. After all, the data from the Bureau of Labor Statistics shows that the quit rate that we’ve become accustomed to is still at record high levels when compared to historical numbers (see…

Read More

The State of Voice of the Employee and Enterprise Employee Feedback Survey Platforms

By Ben Eubanks

In the last few years, the workplace has transitioned from a focus just on employee surveys to a more continuous listening approach. This transition has also been branded in some cases as “voice of the employee,” since it opens a direct channel from the workforce to company leadership, giving workers a voice like never before.…

Read More
RPO company results

Recruitment Process Outsourcing: Services, Value, and Buyer Intent

By Ben Eubanks

This week I had the pleasure of serving as the opening keynote for the Recruitment Process Outsourcing Association (RPOA) annual conference, sharing some new findings from a proprietary study on how employers and talent leaders see value in their RPO relationships, what services they want, and how many are planning to change providers. If RPO…

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HR Tech Connect Summit 2022: A few tickets left

By Ben Eubanks

Over the last few years, one of my favorite events has been the HR Tech Connect Summit. This year it happens on November 16-18 in Tampa, FL. This is a smaller, more intimate event than many in the industry. The best part? It allows talent and HR leaders to build deeper connections, see some of…

Read More
hr tech awards

Sparrow 2022 Awards Case Study

By Ben Eubanks

About the Company Sparrow makes it simple for employers to care for their people with the first true end-to-end leave management solution where innovative technology is coupled with a world-class leave specialist team. This enables mid-market employers to reduce compliance risks, enhance the employee experience, operate better, and contain costs. The technology integrates with HRIS…

Read More

isolved Connect 2022: A Case Study in Customer Engagement

By Ben Eubanks

Nearly 40% bigger than last year, the isolved Connect 2022 user conference was held in Nashville and demonstrated that in many ways, client events are back from the COVID-required limitations put on many events. For those not familiar, isolved offers an HCM platform that supports employers from SMBs through enterprise, though their core market success…

Read More

3 Reasons People Quit (and 3 That Make them Stay)

By Ben Eubanks

Research shows that managers believe 70% of the reason people leave a job is due to pay. However, actual data points indicate that nearly 70% of the reasons people quit a job have absolutely nothing to do with pay.  This has been true for many years, but it’s been turned upside down in the last…

Read More
hr tech awards

Socrates 2022 Awards Case Study

By Ben Eubanks

About the Company Socrates.ai is a leading employee experience platform that builds on humanity in the best way possible – via real conversations in real-time – to deliver consumer experiences in the workplace. Socrates.ai leverages artificial intelligence to construct the conversational answers and information employees need. The omnichannel virtual assistant can be used on SMS,…

Read More

How to Increase Employee Support by 6,000% [New Research]

By Ben Eubanks

In the coming month or two we’ll be unveiling the findings of our new Frontline Worker study, but today I want to share a few statistics that are practical and targeted at a common problem every employer faces today. 15-plus years ago when I got married, I thought I knew what it meant to support…

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hr tech awards

Sense 2022 Awards Case Study

By Ben Eubanks

About the Company  Sense is a leading AI-powered talent engagement and communication platform that helps recruiting and talent teams to personalize their interactions with talent at every stage of the recruiting process. More than 600 organizations including Sears, Dell, Kindred Healthcare and Kelly Services rely on Sense to help accelerate hiring, strengthen their employment brand…

Read More

Predicting Pay and Skills From Job Market Intelligence Data on #HRTechTalks

By Ben Eubanks

In today’s world, things change and evolve so quickly. Take pay for instance. It’s changing faster than the surveys and other data sources can keep up. So what do we do? One area of emerging data comes from labor market intelligence tools. In this episode of #hrtechtalks, we chat with Cary Sparrow, CEO of Greenwich.HR,…

Read More

Employers Turning to Technology to Solve Hiring Woes [New Report]

By Ben Eubanks

In the last 24 months, hiring has gone from a “let’s wait and see” to a highly competitive experience that is leaving employers scratching their heads at what to do next. Today, we’re releasing a new research report based on how more than 1,000 employers are facing these challenges. In recent weeks we’ve shared infographics…

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hr tech awards

HR Tech Awards 2022: Winners Announced

By Ben Eubanks

In our daily work with talent leaders and solution providers, we run into some incredible technology. Some of the tools available to organizations right now help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more. According to some sources,…

Read More

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