Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Learn How PayPal Maps and Creates Employee Journeys (Podcast)

HR Tech Talks: Does Mindfulness Matter?

Research Reports and Graphics

hr technology mergers acquisitions 2022

2022 Was Another Record Year for HR Tech: See 20+ M&A Activities that Shaped the Market

Last year one of our most popular posts on the blog was a recap of some of the 2021 M&A activities across the HR Tech landscape. When you juxtapose that with the fact that 2021 was the biggest year ever for the HR technology market in terms of investment, we just couldn’t go without sharing…

What Frontline Workers Care About in 2023 [Infographic]

With all of the news focusing on layoffs and potential economic challenges, it might surprise you to hear that employers hiring frontline staff are still struggling to find enough people to fill all of their open positions. In 2023, these challenges will continue, but employers that understand what the frontline workforce needs will be able…

New Research: What Learners Want Most in 2023 [Infographic]

When it comes to hiring, employers spend a good bit of time learning and understanding what their candidates are looking for. We want to make sure our organizations are appealing and attractive. However, I’ve found that on the learning side, we’re a little less proactive. We don’t always have or gather information about what our…

Employee Burnout and Belonging: Top Learning Trends for 2023 [Infographic]

Employee belonging, burnout/stress, and DEI are all tied together, and they all intersect learning as well. In our brand new research on learning and talent development, we looked at some of the key areas where employee demand is shifting and evolving. In many cases, workers aren’t just asking to be trained to upskill in their…

How to Increase Employee Support by 6,000% [New Research]

In the coming month or two we’ll be unveiling the findings of our new Frontline Worker study, but today I want to share a few statistics that are practical and targeted at a common problem every employer faces today. 15-plus years ago when I got married, I thought I knew what it meant to support…

More Tech, More Headcount, More Budget: Early Findings from our New Talent Acquisition Research

Hiring isn’t just about talent, jobs, and skills. It’s about finding the right person to solve a business need. And when enough of those jobs are difficult to fill or not filled at all, this conversation begins to rise to the highest levels of leadership. In our brand new hiring study, we found that eight…

flexible pto report

9 out of 10 Workers Would Stay at Your Company if They Had this Benefit [Report]

For a long time, employers have offered paid time off (PTO) as a way to provide flexibility to the workforce to meet their personal needs. However, new data shows that PTO isn’t as good at meeting those needs as we thought. Why? There are a number of reasons that are outlined in the new report.…

Do People Really Want to Quit Their Jobs? What the Research Indicates

“What do you mean he’s leaving?” I was in a bit of a panic. We were on the verge of delivering a large project to the customer, and I’d just gotten word that one of our senior software engineers was quitting. He was arguably the sharpest person on the entire team, and I didn’t see…

Conversational Recruiting: Finding Value in Conversions, Consistency, and Cost Reduction

Chatbots, also known as conversational recruiting tools, have become an essential component for the hiring technology stack at many organization. Used for everything from capturing information and light prescreening of candidates to scheduling interviews and more, these tools have a variety of applications across the hiring process. But new research shows that usage and value…

New Research: Employees Score Companies with a Failing Grade on Mental Health Support

Employers are trying. They really are. In the new report published this week based on responses from 1,000 employers and 1,000 workers, we saw organizations clearly attempting to support the mental health of their people with tools, resources, training, and other approaches. But the workforce is saying it’s not enough. Those changes aren’t being implemented, felt,…

Case Studies

hr tech awards

Eightfold.ai 2022 Awards Case Study

By Ben Eubanks

About the Company With a deep-learning AI platform and massive datasets (on more than a billion careers, representing much of the working world) companies can hire and manage a diverse, global workforce. This is especially important now, given the attention being paid to talent and how rapidly the skills needs of companies are changing; in…

hr tech awards

Lever 2022 Awards Case Study

By Ben Eubanks

About the Company For a long time, hiring was a transactional process: moving from resume to interview, interview to offer, offer to first day in the office. In this world, applicant tracking systems supported traditional, inbound hiring needs. But today’s talent acquisition isn’t a transaction. It’s a dialog. A network of relationships among people —…

hr tech awards

BrightHire 2022 Awards Case Study

By Ben Eubanks

About the Company BrightHire is the world’s leading Interview Intelligence platform. We transform the quality of hiring for high-growth companies like Canva, Carta, Attentive, and Salesloft by helping individuals run better interviews and helping teams hire faster with less bias. Our technology rides along on Zoom, Google Meet and phone interviews, automatically records and transcribes…

hr tech awards

Seekout 2022 Awards Case Study

By Ben Eubanks

About the Company SeekOut is an AI-powered Talent 360 platform for Enterprise Talent Optimization that enables companies to quickly hire, grow, and retain talent while focusing on diversity, technical expertise, and other hard-to-find skillsets. SeekOut lets great companies and great people to grow together. Six out of 10 of the highest valued companies in the…

hr tech awards

Sparrow 2022 Awards Case Study

By Ben Eubanks

About the Company Sparrow makes it simple for employers to care for their people with the first true end-to-end leave management solution where innovative technology is coupled with a world-class leave specialist team. This enables mid-market employers to reduce compliance risks, enhance the employee experience, operate better, and contain costs. The technology integrates with HRIS…

hr tech awards

HireEZ 2022 Awards Case Study

By Ben Eubanks

About the Company HireEZ’s mission is to make outbound recruiting easy. We’re dedicated to helping recruiters proactively bring jobs to people and give them the recruiter-centric tools they need. That’s why we developed hireEZ (formerly Hiretual), an AI-powered outbound recruitment platform. With hireEZ, companies can execute a strategically scalable approach to build their workforce of…

hr tech awards

Enboarder 2022 Awards Case Study

By Ben Eubanks

About the Company Enboarder, the world’s only People Activation Platform specifically designed to inspire action and truly engage employees, was founded on the belief that people are a company’s greatest asset, and that businesses should put their employees above all else –– even investors, customers and other stakeholders. Founder and CEO Brent Pearson discovered that…

hr tech awards

Socrates 2022 Awards Case Study

By Ben Eubanks

About the Company Socrates.ai is a leading employee experience platform that builds on humanity in the best way possible – via real conversations in real-time – to deliver consumer experiences in the workplace. Socrates.ai leverages artificial intelligence to construct the conversational answers and information employees need. The omnichannel virtual assistant can be used on SMS,…

hr tech awards

Reejig 2022 Awards Case Study

By Ben Eubanks

About the Company Reejig is a leading workforce intelligence platform that enables large-scale organizations to find, retain, and upskill talent at scale. Powered by the world’s first independently audited ethical AI, Reejig acts as your central nervous system for all talent decisions, helping you create a world with zero wasted potential. Reejig provides global executives…

hr tech awards

Fuel50 2022 Awards Case Study

By Ben Eubanks

About the Company From its humble beginnings in New Zealand in 2013, Fuel50 is one of the leading HCM SaaS solutions in the US and is seeing rapid growth in the UK and European markets, supported by our team of passionate Fuellies who are located across USA, NZ, Australia, South Africa, and EMEA. With years…

Videos, Interviews, and Podcasts

The Impact of Artificial Intelligence on HR [Video]

In case you missed it, artificial intelligence is everywhere and it’s rapidly coming for your job. Or maybe that’s just a bit of hyperbole to make you incredibly nervous about the future of work. In reality, while AI is being proclaimed as everything from the savior of the world to the devastator of jobs, it…

Leadership Lessons from a Third World Country [Video]

A few weeks ago I was one of several speakers that presented Ignite-style videos at the HR Technology Conference in Las Vegas. My presentation was the first of eleven five-minute sessions designed to get the audience thinking about ways to be innovative in their approach to HR, technology, and the workplace, so I took the…

Technology Reviews

hr tech awards

Eightfold.ai 2022 Awards Case Study

By Ben Eubanks

About the Company With a deep-learning AI platform and massive datasets (on more than a billion careers, representing much of the working world) companies can hire and manage a diverse, global workforce. This is especially important now, given the attention being paid to talent and how rapidly the skills needs of companies are changing; in…

hr tech awards

Talroo 2022 Awards Case Study

By Ben Eubanks

About the Company Talroo is helping organizations like Uber, McDonald’s, UPS, The Home Depot, Target and more, find and hire their essential workforces. Our data-driven job and hiring event recruiting platform turns the Internet into a help wanted sign. With a pay-for-performance model, we enable customers to maximize efficiency and their budget to hire employees…

hr tech awards

Lever 2022 Awards Case Study

By Ben Eubanks

About the Company For a long time, hiring was a transactional process: moving from resume to interview, interview to offer, offer to first day in the office. In this world, applicant tracking systems supported traditional, inbound hiring needs. But today’s talent acquisition isn’t a transaction. It’s a dialog. A network of relationships among people —…

The State of Voice of the Employee and Enterprise Employee Feedback Survey Platforms

By Ben Eubanks

In the last few years, the workplace has transitioned from a focus just on employee surveys to a more continuous listening approach. This transition has also been branded in some cases as “voice of the employee,” since it opens a direct channel from the workforce to company leadership, giving workers a voice like never before.…

hr tech awards

BrightHire 2022 Awards Case Study

By Ben Eubanks

About the Company BrightHire is the world’s leading Interview Intelligence platform. We transform the quality of hiring for high-growth companies like Canva, Carta, Attentive, and Salesloft by helping individuals run better interviews and helping teams hire faster with less bias. Our technology rides along on Zoom, Google Meet and phone interviews, automatically records and transcribes…

hr tech awards

Seekout 2022 Awards Case Study

By Ben Eubanks

About the Company SeekOut is an AI-powered Talent 360 platform for Enterprise Talent Optimization that enables companies to quickly hire, grow, and retain talent while focusing on diversity, technical expertise, and other hard-to-find skillsets. SeekOut lets great companies and great people to grow together. Six out of 10 of the highest valued companies in the…

hr tech awards

Sparrow 2022 Awards Case Study

By Ben Eubanks

About the Company Sparrow makes it simple for employers to care for their people with the first true end-to-end leave management solution where innovative technology is coupled with a world-class leave specialist team. This enables mid-market employers to reduce compliance risks, enhance the employee experience, operate better, and contain costs. The technology integrates with HRIS…

isolved Connect 2022: A Case Study in Customer Engagement

By Ben Eubanks

Nearly 40% bigger than last year, the isolved Connect 2022 user conference was held in Nashville and demonstrated that in many ways, client events are back from the COVID-required limitations put on many events. For those not familiar, isolved offers an HCM platform that supports employers from SMBs through enterprise, though their core market success…

hr tech awards

HireEZ 2022 Awards Case Study

By Ben Eubanks

About the Company HireEZ’s mission is to make outbound recruiting easy. We’re dedicated to helping recruiters proactively bring jobs to people and give them the recruiter-centric tools they need. That’s why we developed hireEZ (formerly Hiretual), an AI-powered outbound recruitment platform. With hireEZ, companies can execute a strategically scalable approach to build their workforce of…

hr tech awards

Enboarder 2022 Awards Case Study

By Ben Eubanks

About the Company Enboarder, the world’s only People Activation Platform specifically designed to inspire action and truly engage employees, was founded on the belief that people are a company’s greatest asset, and that businesses should put their employees above all else –– even investors, customers and other stakeholders. Founder and CEO Brent Pearson discovered that…

See the Latest from Lighthouse Research & Advisory

How to Manage Frontline Employee Turnover

By Ben Eubanks

Frontline Workplaces: Experiencing High Turnover? The Cause May Be Your Manager It’s no secret that industries with frontline workers are struggling to hire and retain talent. Frontline positions require workers to perform their job in person, which talent may view as a drawback in a competitive labor landscape where many industries offer hybrid or remote…

Read More

Heads Up: These Employees Have Zero Interest in Learning and Career Growth

By George Rogers

We often hear that learning and development is one of the keys to retaining employees, because they value it so much. But what about those employees who have virtually no interest in learning? In our new learning research, we see that employees who score themselves as low on the belonging spectrum are eight times more…

Read More

The Costs and Benefits of Employee One-on-Ones

By Ben Eubanks

In most cases, losing weight comes down to eating right and exercising. Creating great relationships means being attentive and caring of the other person’s needs. We know many of these things, yet we struggle with doing them. In an employment context, there’s one thing that we know works, yet it’s not done nearly as often as it…

Read More
hr technology mergers acquisitions 2022

2022 Was Another Record Year for HR Tech: See 20+ M&A Activities that Shaped the Market

By Ben Eubanks

Last year one of our most popular posts on the blog was a recap of some of the 2021 M&A activities across the HR Tech landscape. When you juxtapose that with the fact that 2021 was the biggest year ever for the HR technology market in terms of investment, we just couldn’t go without sharing…

Read More
hr tech awards

Eightfold.ai 2022 Awards Case Study

By Ben Eubanks

About the Company With a deep-learning AI platform and massive datasets (on more than a billion careers, representing much of the working world) companies can hire and manage a diverse, global workforce. This is especially important now, given the attention being paid to talent and how rapidly the skills needs of companies are changing; in…

Read More

What Frontline Workers Care About in 2023 [Infographic]

By Ben Eubanks

With all of the news focusing on layoffs and potential economic challenges, it might surprise you to hear that employers hiring frontline staff are still struggling to find enough people to fill all of their open positions. In 2023, these challenges will continue, but employers that understand what the frontline workforce needs will be able…

Read More

New Research: What Learners Want Most in 2023 [Infographic]

By Ben Eubanks

When it comes to hiring, employers spend a good bit of time learning and understanding what their candidates are looking for. We want to make sure our organizations are appealing and attractive. However, I’ve found that on the learning side, we’re a little less proactive. We don’t always have or gather information about what our…

Read More

Employee Burnout and Belonging: Top Learning Trends for 2023 [Infographic]

By Ben Eubanks

Employee belonging, burnout/stress, and DEI are all tied together, and they all intersect learning as well. In our brand new research on learning and talent development, we looked at some of the key areas where employee demand is shifting and evolving. In many cases, workers aren’t just asking to be trained to upskill in their…

Read More

3 Frontline Worker Trends: Salary, Shortage, and Support

By Ben Eubanks

In today’s workplace with the economy shifting and employers looking to slow hiring, we’re seeing some confusing signals. With some firms laying off workers or freezing hiring, others are still going nearly as fast as they possibly can. The last data from the BLS shows that job openings increased to 10.7 million on the last…

Read More
hr tech awards

Talroo 2022 Awards Case Study

By Ben Eubanks

About the Company Talroo is helping organizations like Uber, McDonald’s, UPS, The Home Depot, Target and more, find and hire their essential workforces. Our data-driven job and hiring event recruiting platform turns the Internet into a help wanted sign. With a pay-for-performance model, we enable customers to maximize efficiency and their budget to hire employees…

Read More

Why Belonging is a Critical Aspect of DEI Success

By George Rogers

Most researchers believe the annual voluntary turnover rate for U.S. employees will rise this year, with a heavy percentage of that being voluntary. After all, the data from the Bureau of Labor Statistics shows that the quit rate that we’ve become accustomed to is still at record high levels when compared to historical numbers (see…

Read More
hr tech awards

Lever 2022 Awards Case Study

By Ben Eubanks

About the Company For a long time, hiring was a transactional process: moving from resume to interview, interview to offer, offer to first day in the office. In this world, applicant tracking systems supported traditional, inbound hiring needs. But today’s talent acquisition isn’t a transaction. It’s a dialog. A network of relationships among people —…

Read More

The State of Voice of the Employee and Enterprise Employee Feedback Survey Platforms

By Ben Eubanks

In the last few years, the workplace has transitioned from a focus just on employee surveys to a more continuous listening approach. This transition has also been branded in some cases as “voice of the employee,” since it opens a direct channel from the workforce to company leadership, giving workers a voice like never before.…

Read More
RPO company results

Recruitment Process Outsourcing: Services, Value, and Buyer Intent

By Ben Eubanks

This week I had the pleasure of serving as the opening keynote for the Recruitment Process Outsourcing Association (RPOA) annual conference, sharing some new findings from a proprietary study on how employers and talent leaders see value in their RPO relationships, what services they want, and how many are planning to change providers. If RPO…

Read More
hr tech awards

BrightHire 2022 Awards Case Study

By Ben Eubanks

About the Company BrightHire is the world’s leading Interview Intelligence platform. We transform the quality of hiring for high-growth companies like Canva, Carta, Attentive, and Salesloft by helping individuals run better interviews and helping teams hire faster with less bias. Our technology rides along on Zoom, Google Meet and phone interviews, automatically records and transcribes…

Read More

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