When the Industrial Revolution waned and knowledge workers became more common, what kinds of skills set apart the great employees from the not-so-great ones? No longer was a strong back or grip strength the only determining factor of someone’s long-term career options, because work became more mental than physical for many workplaces.
The same shift is happening again with the advent of artificial intelligence technologies. That detail-oriented person on your team that prides themselves in being the fact checker for everyone else? They need to find a new skill–pronto. An algorithm can outdo any human in that type of role and doesn’t need overtime, rest, or compensation.
With that in mind, I recorded the short video below last week outlining three things:
- The basics of AI and examples of how we use it every day
- Types of AI in workplace technologies, including use cases
- A sample subset of the skills necessary to succeed in an automated workplace
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Note: This is a brief snippet of the content I’ve been working on for the book. Starting in Q3 of this year I’ll be doing a series of presentations around the world on this material and would love to present to your team, your company, or at a local event near you. Contact me to find out more details about this.
What are your thoughts? Do you have the skills necessary to succeed? Do you have any critical gaps?

Ben Eubanks is the Chief Research Officer at Lighthouse Research & Advisory. He is an author, speaker, and researcher with a passion for telling stories and making complex topics easy to understand.
His latest book Artificial Intelligence for HR (3rd Ed) showcases how employers can balance AI adoption with a people-first approach. It is the world’s most-cited research on AI applications for HR.
His other books include Talent Scarcity, which answers the question every business leader has asked in recent years: “Where have the high-quality workers gone, and how do we hire and keep them?” It shares practical and strategic recruiting and retention ideas and case studies for every employer.
Ben has more than 15 years of experience both as an HR/recruiting executive as well as a researcher on workplace topics. His work is practical, relevant, and valued by practitioners from F100 firms to SMB organizations across the globe.
He has spoken to tens of thousands of HR professionals across the globe and enjoys sharing about technology, talent practices, and more. His speaking credits include the SHRM Annual Conference, Seminarium International, PeopleMatters Dubai and India, and over 100 other notable events.