Research Library
Using the Research Library
The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.
Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.
Research Reports and Graphics
PEO as a People Strategy: Research Shows Value, Impact, and Opportunity [Report]
Have you ever watched a professional juggler? It’s pretty incredible. With their practiced hands and expert skill, they can add a seemingly endless number of objects to their routine, keeping them in the air for quite some time. But the truth is that no matter how good someone is at juggling, eventually one of the…
2024 HR Tech M&A Activity: A Year of Resilience and Growth
The HR technology market in 2024 was a story of resilience and growth amidst a rapidly changing global landscape. With the U.S. election dominating headlines and sparking conversations around the future of work, and consumer confidence rebounding from the challenges of prior years, the HR tech space has continued to demonstrate its vital role in…
How Learning and Skill Development Affect Business Agility, Employee Belonging, and Productivity [Report]
There’s an old proverb that essentially states “the shoemaker’s children have no shoes.” The more modern version is “the cobbler’s children have no shoes,” even though handmade shoes are mostly a lost art. However, the metaphor still has a profound message. Where we have expertise, we often use that expertise for the benefit of others,…
Performance Management is Out: Performance Enablement is In
In the realm of organizational success, the approach to enhancing employee performance is undergoing a significant transformation. Gone are the days when traditional performance management methods—marked by goal-setting, monitoring, and reviewing—were the norms. These outdated practices, often criticized for their ineffectiveness and tendency to induce stress, are making way for a more dynamic and supportive…
Ghosting isn’t Unsolvable [Infographic]
The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up…
The Powerful Intersection of Performance, Development, and Recognition [Infographic]
The confluence of employee performance, development, and recognition within an organization holds transformative power as a cornerstone for fostering an invigorating and productive workplace atmosphere. When these elements are effectively integrated and supported, they enhance individual engagement and satisfaction and propel the organization’s collective success forward. Conversely, lacking adequate support in these areas can lead…
Creating a Positive Data-Driven Employee Experience [Infographic]
Crafting a top-notch employee experience is all about creating a workplace where everyone feels engaged, processes run smoothly, and the overall culture adds value. The secret? Using the right data at the right times. This approach transforms the day-to-day for employees, aligning their personal journey with the company’s goals. And here’s something interesting in our…
Quality of Hire is Critical: How to Make it Count
Recently there’s been a considerable amount of discussion on LinkedIn about this concept called “talent density.” Essentially it means that employers have to ensure that they have a high-quality workforce (a high concentration, or density, of top performers). In my opinion it’s just another name for quality of hire, the top metric that talent acquisition…
2024 Talent Acquisition Trends: What’s New and What’s Next [Report]
Every year I look forward to our team’s survey and analysis of the talent acquisition market, because it’s a space that moves quickly and has a tremendous amount of innovation both in the technologies as well as the practices that employers use to create successful outcomes. This year’s report is no exception, highlighting what is…
6+ Generative AI Applications in Talent Acquisition Today [Infographic]
Generative AI. It’s the topic in what seems like every conference agenda, presentation, and headline today. But so much of it is focused on things like ChatGPT and Google’s Gemini (formerly Google Bard). However, there are a few “flavors” of generative AI being used by talent acquisition and HR teams today: Off-the-shelf public systems like…
Case Studies
How Paycor Transformed Workforce Management for All City Management Services (ACMS)
Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…
How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement
Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…
How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics
isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…
How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies
iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…
How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution
Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…
Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions
Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…
How Paycor Empowered All City Management Services (ACMS)
Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…
How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions
Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…
How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob
HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…
How Paycor Helped Dolphin Hotel Management Win the War for Talent
Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by providing a unified platform designed to simplify and enhance every aspect of workforce management. From streamlining recruitment to empowering leaders with actionable insights, Paycor’s technology supports industries like healthcare, food and beverage, manufacturing, and professional services. Paycor focuses on empowering frontline…
Videos, Interviews, and Podcasts
We’re Only Human 76: What A Study Of 1,000 SMB Companies Tells Us About HR
“HR is representing the people at your organization that deliver the results of whatever mission you have… There is no greater voice for the people than HR.” We hear so much about large employers and enterprise firms in the news. These organizations are a key part of the global economy, but did you know that…
We’re Only Human 77: Implementing The Agile Talent Acquisition Methodology At BBVA
Agile talent acquisition? What’s that? Many of the talent leaders we encounter have heard of agile as it pertains to the software development industry, but what lessons does this methodology have for today’s talent leaders? Agile, at its core, is about prioritizing (ruthlessly) on the things that need to get done. In agile talent acquisition,…
We’re Only Human 78: Families First Coronavirus Response Act – What Employers Need To Know
“Here’s my general advice for businesses–don’t be afraid to get help.” In recent weeks a flurry of legislative activity has led to numerous laws to help employers and businesses dealing with the COVID-19 outbreak, and the Families First Coronavirus Response Act is a big part of the activity. What does this law mean for employers,…
We’re Only Human 79: How Employers Are Responding To Shutdowns, Quarantines, And Coronavirus
“As the head of HR, I’m now suddenly expected to be a doctor, virologist, and epidemiologist.” That quote came from a discussion with an HR leader in the last few days, and it clearly outlines what many companies are going through right now. In today’s conversation, Ben talks with Brett Meager of Paycor to learn…
We’re Only Human 80: 11+ Ideas To Engage And Support Your Remote Teams
In recent weeks the podcast has covered critical topics like the Families First Coronavirus Response Act and how HR technology providers are supporting businesses during this time. Today, we’re going to take a step toward engaging those workers that are working remotely, many of them doing so for the first time. In this solo episode,…
We’re Only Human 81: Rethinking Work, Productivity, And Engagement In The Modern Workplace
“People don’t want flexibility. they want complete control over their time.” Today, we keep hearing that flexible work is the way to go. People want it. They crave it. Yet in today’s episode of We’re Only Human, Ben talks with Jody Thompson, creator of the ROWE movement. ROWE stands for “results only work environment,” and…
We’re Only Human 83: Balancing Candidate Experience and Objective Hiring With AI
“The assessment traditionally has seemed a bit disconnected from the job role. This can come across as friction. You’ve worked hard to find a candidate and you want them to join–this can seem disjointed.” Jora Gill, SHL Hiring is a balancing act. We want to drive candidates into the funnel, create positive experiences, and bring…
We’re Only Human 84: Job Seeker Nation Report Shows Anxiety and Opportunity
“And then the other piece of it was just the fear of losing a job increased dramatically… So the top line headline was one of anxiety in the marketplace.” Jeff Rohrs, Jobvite In recent months things have turned upside down not just for many employers but for job seekers as well. In this episode Ben…
We’re Only Human 85: Stop Apologizing For Being In HR
“We need to own what we do. We’ve been apologizing and apologetic for being in HR instead of owning what we do. Every other profession says, I’m a salesperson, I’m a finance person. I’m a marketer. We go, I’m sorry. I’m in HR.” Steve Browne In this conversation, a replay from the most popular session…
We’re Only Human 86: Working On The HR Tasks That Matter With Amit Parmar
“What really excites someone to join a company? Why do they stay at the company? Every person you talk to has a different story.” Amit Pamar, HR executive at Unisys This conversation happened at IAMPHENOM, one of the last live events prior to the COVID-19 shutdown. In today’s episode, Ben interviews Amit Parmar, an HR executive…
Technology Reviews
HR Tech Awards 2025 Winners Announced
In our daily work with talent leaders and solution providers, we run into some incredible technology. These tools available to organizations right now can help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more. According to nearly 10 years…
Solution Provider Review: HiBob
Bob, the modern Human Capital Management (HCM) platform from HiBob, is designed to streamline HR processes, enhance employee engagement, and support dynamic, fast-growing companies. With features like automated workflows, people analytics, and performance management, Bob helps HR teams improve efficiency and create a more engaging workplace experience. Its intuitive, user-friendly design enables companies to foster…
2024 HR Tech M&A Activity: A Year of Resilience and Growth
The HR technology market in 2024 was a story of resilience and growth amidst a rapidly changing global landscape. With the U.S. election dominating headlines and sparking conversations around the future of work, and consumer confidence rebounding from the challenges of prior years, the HR tech space has continued to demonstrate its vital role in…
Maximizing ROI in the Modern Workplace: How Employee Experience Technology Drives Business Performance
Understanding Employee Experience Technology Employee experience technology encompasses tools designed to improve various aspects of an employee’s journey within a company. These tools aim to streamline processes, boost employee engagement, and facilitate a more connected and productive workplace culture, from recruitment and onboarding to performance management and offboarding. The essence of this technology lies in…
How Paycor Transformed Workforce Management for All City Management Services (ACMS)
Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…
How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement
Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…
How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics
isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…
How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies
iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…
How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution
Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…
Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions
Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…
See the Latest from Lighthouse Research & Advisory
HR Tech Awards 2025 Winners Announced
In our daily work with talent leaders and solution providers, we run into some incredible technology. These tools available to organizations right now can help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more. According to nearly 10 years…
Read More
An Evolving Landscape: Thoughts in Advance of Publishing the Third Edition of Artificial Intelligence for HR
Later this year (September, to be more specific), the third edition of my book Artificial Intelligence for HR will be released. As the first book in the world on this topic back in 2018, the initial edition was used by educators and employers worldwide to understand just how AI is changing the workplace. But as…
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Generational Views: Three Generations, Three Hiring Mindsets.
Generational Views: Three Generations, Three Hiring Mindsets In the current state of hiring, employers must navigate the preferences and expectations of diverse generations. By creating an adaptive hiring environment, businesses can bridge the GAP (Generational Adaptable Practices) and thrive. Here’s how: G – Grow Relationships Fostering strong relationships with potential employees is crucial across all…
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UNLEASH Column: Is AI Causing Cognitive Decline?
Note: Our team is working closely with UNLEASH this year on a series of activities, including a quarterly column penned by yours truly. This is the first in the series as I bring research to show that the newest fad, generative AI, may have long-lasting and dangerous side effects. What if the tools used by…
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Solution Provider Review: HiBob
Bob, the modern Human Capital Management (HCM) platform from HiBob, is designed to streamline HR processes, enhance employee engagement, and support dynamic, fast-growing companies. With features like automated workflows, people analytics, and performance management, Bob helps HR teams improve efficiency and create a more engaging workplace experience. Its intuitive, user-friendly design enables companies to foster…
Read More
Redefining RTO: Creating Meaningful Workplaces in the New Era of RTO.
As organizations navigate the new landscape of returning to the office, both employers and employees face a myriad of challenges. Employers must balance the logistics of maintaining safe, productive work environments with the need to foster morale and collaboration. At the same time, employees may grapple with anxieties around commuting, adjusting to altered work rhythms,…
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PEO as a People Strategy: Research Shows Value, Impact, and Opportunity [Report]
Have you ever watched a professional juggler? It’s pretty incredible. With their practiced hands and expert skill, they can add a seemingly endless number of objects to their routine, keeping them in the air for quite some time. But the truth is that no matter how good someone is at juggling, eventually one of the…
Read More
The Future of Talent Acquisition: Adapting to 2025’s Hiring Landscape
As a seasoned HR leader recalls, a candidate once astounded them by flawlessly adapting to the company’s application process, highlighting the stark contrasts between those who embrace change and those who resist. This story underscores a broader truth in talent acquisition: adaptability is crucial. Today, many organizations find themselves at a crossroads, needing to redefine…
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The Human Touch in Leadership: Driving Success Through Authenticity and Employee Engagement
In a world where businesses are constantly in flux, leadership is the cornerstone that can uphold or crumble an organization. “The Human Touch in Leadership: Driving Success Through Authenticity and Employee Engagement” is not just a concept but a strategic approach that marries profitability with a profound respect for the workforce. In this blog, I…
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2024 HR Tech M&A Activity: A Year of Resilience and Growth
The HR technology market in 2024 was a story of resilience and growth amidst a rapidly changing global landscape. With the U.S. election dominating headlines and sparking conversations around the future of work, and consumer confidence rebounding from the challenges of prior years, the HR tech space has continued to demonstrate its vital role in…
Read More
HR Tech Awards: In Partnership with UNLEASH and Now Open for 2025 Submissions
One of the most exciting programs that our team runs every year is the HR Tech Awards. Over the last five years we’ve awarded dozens of companies for their work across talent acquisition, benefits, compensation, talent management, learning, and other key areas. The heart behind this program is to create a way for HR and…
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Maximizing ROI in the Modern Workplace: How Employee Experience Technology Drives Business Performance
Understanding Employee Experience Technology Employee experience technology encompasses tools designed to improve various aspects of an employee’s journey within a company. These tools aim to streamline processes, boost employee engagement, and facilitate a more connected and productive workplace culture, from recruitment and onboarding to performance management and offboarding. The essence of this technology lies in…
Read More
How Paycor Transformed Workforce Management for All City Management Services (ACMS)
Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…
Read More
How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement
Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…
Read More
How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics
isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…
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