Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Zapier's Head of Onboarding: "We automated hundreds of hours of manual tasks"

Research Reports and Graphics

How Learning and Skill Development Affect Business Agility, Employee Belonging, and Productivity [Report]

There’s an old proverb that essentially states “the shoemaker’s children have no shoes.” The more modern version is “the cobbler’s children have no shoes,” even though handmade shoes are mostly a lost art. However, the metaphor still has a profound message. Where we have expertise, we often use that expertise for the benefit of others,…

Performance Management is Out: Performance Enablement is In

In the realm of organizational success, the approach to enhancing employee performance is undergoing a significant transformation. Gone are the days when traditional performance management methods—marked by goal-setting, monitoring, and reviewing—were the norms. These outdated practices, often criticized for their ineffectiveness and tendency to induce stress, are making way for a more dynamic and supportive…

Ghosting isn’t Unsolvable [Infographic]

The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up…

The Powerful Intersection of Performance, Development, and Recognition [Infographic]

The confluence of employee performance, development, and recognition within an organization holds transformative power as a cornerstone for fostering an invigorating and productive workplace atmosphere. When these elements are effectively integrated and supported, they enhance individual engagement and satisfaction and propel the organization’s collective success forward. Conversely, lacking adequate support in these areas can lead…

Creating a Positive Data-Driven Employee Experience [Infographic]

Crafting a top-notch employee experience is all about creating a workplace where everyone feels engaged, processes run smoothly, and the overall culture adds value. The secret? Using the right data at the right times. This approach transforms the day-to-day for employees, aligning their personal journey with the company’s goals. And here’s something interesting in our…

Quality of Hire is Critical: How to Make it Count

Recently there’s been a considerable amount of discussion on LinkedIn about this concept called “talent density.” Essentially it means that employers have to ensure that they have a high-quality workforce (a high concentration, or density, of top performers). In my opinion it’s just another name for quality of hire, the top metric that talent acquisition…

2024 Talent Acquisition Trends: What’s New and What’s Next [Report]

Every year I look forward to our team’s survey and analysis of the talent acquisition market, because it’s a space that moves quickly and has a tremendous amount of innovation both in the technologies as well as the practices that employers use to create successful outcomes. This year’s report is no exception, highlighting what is…

6+ Generative AI Applications in Talent Acquisition Today [Infographic]

Generative AI. It’s the topic in what seems like every conference agenda, presentation, and headline today. But so much of it is focused on things like ChatGPT and Google’s Gemini (formerly Google Bard). However, there are a few “flavors” of generative AI being used by talent acquisition and HR teams today: Off-the-shelf public systems like…

4 Research-Backed Actions to Engage and Convert More Candidates

The data points are clear: candidate expectations today have evolved, and if you’re not staying on top of those changes, you may be missing out on the very best talent in the market. Based on our proprietary research from more than 2,500 candidates in the last two years, here are four practical things you can…

RPO Buyer Study: Key Findings and Preferences [New Research]

Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…

Case Studies

How Paycor Transformed Workforce Management for All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…

How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement

By Ben Eubanks

Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…

How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics

By Ben Eubanks

isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…

How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies

By Ben Eubanks

iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…

How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…

Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions

By Ben Eubanks

Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…

How Paycor Empowered All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…

How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions

By Ben Eubanks

Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…

How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob

By Ben Eubanks

HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…

How Paycor Helped Dolphin Hotel Management Win the War for Talent

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by providing a unified platform designed to simplify and enhance every aspect of workforce management. From streamlining recruitment to empowering leaders with actionable insights, Paycor’s technology supports industries like healthcare, food and beverage, manufacturing, and professional services. Paycor focuses on empowering frontline…

Videos, Interviews, and Podcasts

RPO Buyer Study: Key Findings and Preferences [New Research]

Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…

Lighthouse Listens: 6 Innovative Talent Acquisition Technologies

As part of our ongoing research efforts, our team meets with technology providers across the HR, talent, and learning space on a regular basis. Last month we held a special set of briefings as part of a talent acquisition deep dive we called Lighthouse Listens. In it, we met with six different providers touching on…

Predicting Pay and Skills From Job Market Intelligence Data on #HRTechTalks

In today’s world, things change and evolve so quickly. Take pay for instance. It’s changing faster than the surveys and other data sources can keep up. So what do we do? One area of emerging data comes from labor market intelligence tools. In this episode of #hrtechtalks, we chat with Cary Sparrow, CEO of Greenwich.HR,…

New Findings on Worker Preferences, HR Jobs, and More #HRTechTalks

Frictionless Recruiting with MapRecruit on #HRTechTalks

Getting Comfortable with Data: featuring Salary.com on #HRTechTalks

we're only human podcast tile

Personalization and Wellness: How AI Supports Wellbeing at Scale

“You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there’s too much to communicate. What’s just amazing about the time and space we’re in now is you can really use personalization to surface…

Compliance Challenges? You’re Not Alone: Featuring ThinkHR/MammothHR on HR Tech Talks

Since the start of this year, multiple new laws have passed that change responsibilities for employers, and that’s just a small sample of the overall changes in the workplace over the last few years. Even when you’re focusing on those evolving requirements, it can be overwhelming to decipher what applies to your company and how to adopt the new regulations.

In this discussion on HR Tech Talks, I am going to chat with Nathan Christensen, CEO of Mammoth/ThinkHR about why navigating compliance is a critical skill set for HR leaders and how his team supports this need for the business (without breaking the bank).

#HRTechTalks

Solving Pay Equity and Comp Challenges: Featuring Curo Compensation on HR Tech Talks

More and more companies across the globe are attempting to tackle the pay equity issue, but it’s not always easy if you don’t have the right tools to support the process. In some brand new research at Lighthouse Research & Advisory, we found that compensation technology is not only becoming more powerful, but it’s becoming a staple of the HR leader’s toolbox for navigating pay decisions across the board.

In this episode, I’m talking with Ruth Thomas of Curo Compensation about how this company has exploded into the scene of compensation management tools. We’ll also cover the firm’s priority focus on pay equity and how it is helping employers to create a fair and equitable playing field when it comes to pay.

#HRTechTalks

hr tech awards

Embracing Flexibility in Your Talent System: PeopleFluent on HR Tech Talks

When HR technology first became a “thing,” tools were rigid and structured. Today, some tools are still that way, but others have taken the opposite approach: they allow employers to customize and tailor the settings and capabilities around their unique and specific needs.

In our 2020 research, we found that 97% of firms that say they are adaptable also say that their HR technology plays a key part in that flexibility.

In this episode of HR Tech Talks, I’m going to talk with Stephen Bruce of PeopleFluent about how his firm has adopted this approach and how it results in better customer relationships, stronger capabilities that fit each client’s needs, and deep expertise in talent. We’ll touch on talent mobility, talent analytics, and the need for a flexible system to meet the needs of an agile organization.

#hrtechtalks

Technology Reviews

Maximizing ROI in the Modern Workplace: How Employee Experience Technology Drives Business Performance

By George Rogers

Understanding Employee Experience Technology Employee experience technology encompasses tools designed to improve various aspects of an employee’s journey within a company. These tools aim to streamline processes, boost employee engagement, and facilitate a more connected and productive workplace culture, from recruitment and onboarding to performance management and offboarding. The essence of this technology lies in…

How Paycor Transformed Workforce Management for All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…

How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement

By Ben Eubanks

Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…

How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics

By Ben Eubanks

isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…

How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies

By Ben Eubanks

iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…

How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…

Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions

By Ben Eubanks

Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…

How Paycor Empowered All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…

How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions

By Ben Eubanks

Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…

How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob

By Ben Eubanks

HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…

See the Latest from Lighthouse Research & Advisory

Cornerstone to Acquire EdCast, Reshaping the LXP and Learning Tech Markets

By Ben Eubanks

As reported by Yahoo Finance, Cornerstone plans to acquire learning experience platform (LXP) EdCast. In our analysis of the learning technology market, we’ve spent some significant time reviewing the various LXP providers. Cornerstone has been fighting its way into that market in recent history, and this move is going to easily move them right into…

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Do People Really Want to Quit Their Jobs? What the Research Indicates

By Ben Eubanks

“What do you mean he’s leaving?” I was in a bit of a panic. We were on the verge of delivering a large project to the customer, and I’d just gotten word that one of our senior software engineers was quitting. He was arguably the sharpest person on the entire team, and I didn’t see…

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Conversational Recruiting: Finding Value in Conversions, Consistency, and Cost Reduction

By Ben Eubanks

Chatbots, also known as conversational recruiting tools, have become an essential component for the hiring technology stack at many organization. Used for everything from capturing information and light prescreening of candidates to scheduling interviews and more, these tools have a variety of applications across the hiring process. But new research shows that usage and value…

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Tech Brief: Compensation Tool

By Ben Eubanks

Squirrel is a real-time wage and salary data solution offered by Compensation Tool, an industry-leading benchmarking and salary survey management tool.  Squirrel offers a searchable database of more than 3.5M jobs with real-time salary data in the US, expanding internationally later in 2022.  Unlike traditional salary surveys based on incumbent data, Squirrel is composed of…

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Can You Really Save 200,000 Minutes of Onboarding Time? [Webinar]

By Ben Eubanks

What’s your take on onboarding? Back in the day, I really enjoyed the opportunity to help new hires set up benefits, meet our team, and get their gear. This really paved the way for a successful employment experience. At the same time, I was always limited in the “fun” parts by the constant checklists, forms,…

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New Research: Employees Score Companies with a Failing Grade on Mental Health Support

By Ben Eubanks

Employers are trying. They really are. In the new report published this week based on responses from 1,000 employers and 1,000 workers, we saw organizations clearly attempting to support the mental health of their people with tools, resources, training, and other approaches. But the workforce is saying it’s not enough. Those changes aren’t being implemented, felt,…

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flexibility remote work

The Remote Work Gap: How to Add Flexibility in a Non-Flexible Industry or Job

By Ben Eubanks

This is one of the hottest conversations in the workplace, today, and no, I’m not talking about the most challenging hiring environment we’ve ever seen before. I’m talking about remote work. If you work for a software company, chances are you’re one of many people who is working a remote or hybrid schedule these days.…

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Do You Want to Retain the Largest Age Group in Your Workforce?

By Ben Eubanks

Data from Pew shows that Millennials make up one in three employees, and based on new data we have from our Great Reprioritization study, we see that this age group has some specific things they crave in an employer that are unique compared to other groups. I have the pleasure of joining Chief Human Resources…

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Tech Brief: iCIMS

By Ben Eubanks

The iCIMS Talent Cloud is a single recruiting platform that delivers transformative solutions across every stage of the talent journey, empowering organizations to attract, engage, hire, and advance the right talent that builds a winning workforce. With their all-in-one recruiting software, iCIMS provides employers with the tools they need to manage their full talent lifecycle,…

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Tech Brief: PTO Exchange

By Ben Eubanks

PTO Exchange is a benefits platform that allows employees to apply the value of their unused paid time off (PTO) to a range of priorities, like contributing to a 401(k) or other retirement account, paying down student loans, covering an emergency expense, donating to a favorite charity, leave sharing with co-workers, funding vacation costs, and…

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Tech Brief: Gloat

By Ben Eubanks

Gloat is an Internal Talent Marketplace used by the world’s leading enterprises. The platform helps enterprises democratize career development, unlock skills, and future-proof their workforces, by utilizing a powerful AI engine and relying on years of experience and implementation. Gloat enables enterprises to utilize the hidden potential of talent throughout the organization by matching people…

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Tech Brief: Olumo

By Ben Eubanks

Olumo helps organizations build a people-focused culture by gathering anonymous people data on a consistent basis, asking questions surrounding over 56 key business indicators that collectively comprise their Human Experience. Olumo sends a short text once or twice a week regarding a specific aspect of the work experience without requiring employees to download an app…

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Tech Brief: Utmost

By Ben Eubanks

Utmost, the first Extended Workforce System, offers solutions for the enterprise and its extended workforce – from temporary workers to consultants, vendors, freelancers, contractors and more – to work together seamlessly and efficiently. Utmost provides a Workday-native alternative to legacy vendor management systems and gives enterprises a single solution to source, engage, and optimize spend…

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Tech Brief: Alleo

By Ben Eubanks

Alleo enables hybrid and virtual meeting participants to get more work done synchronously during the meeting diminishing after meeting asynchronous work. Meeting participants in Alleo seamlessly work contributing and collaborating, sharing documents and multimedia assets simultaneously in lieu of one at a time, and adding to and editing in digital records. Alleo is a persistent…

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Tech Brief: Sorbet

By Ben Eubanks

Sorbet is a fintech company transforming the most broken benefit – Paid Time Off (PTO) – into a win-win for businesses and their employees. Sorbet integrates into a company’s HR systems to analyze data to create tailor-made, time off plans, with a platform that proactively suggests pre-approved breaks and vacations while enabling employers to refinance…

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