Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Zapier's Head of Onboarding: "We automated hundreds of hours of manual tasks"

Research Reports and Graphics

How Learning and Skill Development Affect Business Agility, Employee Belonging, and Productivity [Report]

There’s an old proverb that essentially states “the shoemaker’s children have no shoes.” The more modern version is “the cobbler’s children have no shoes,” even though handmade shoes are mostly a lost art. However, the metaphor still has a profound message. Where we have expertise, we often use that expertise for the benefit of others,…

Performance Management is Out: Performance Enablement is In

In the realm of organizational success, the approach to enhancing employee performance is undergoing a significant transformation. Gone are the days when traditional performance management methods—marked by goal-setting, monitoring, and reviewing—were the norms. These outdated practices, often criticized for their ineffectiveness and tendency to induce stress, are making way for a more dynamic and supportive…

Ghosting isn’t Unsolvable [Infographic]

The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up…

The Powerful Intersection of Performance, Development, and Recognition [Infographic]

The confluence of employee performance, development, and recognition within an organization holds transformative power as a cornerstone for fostering an invigorating and productive workplace atmosphere. When these elements are effectively integrated and supported, they enhance individual engagement and satisfaction and propel the organization’s collective success forward. Conversely, lacking adequate support in these areas can lead…

Creating a Positive Data-Driven Employee Experience [Infographic]

Crafting a top-notch employee experience is all about creating a workplace where everyone feels engaged, processes run smoothly, and the overall culture adds value. The secret? Using the right data at the right times. This approach transforms the day-to-day for employees, aligning their personal journey with the company’s goals. And here’s something interesting in our…

Quality of Hire is Critical: How to Make it Count

Recently there’s been a considerable amount of discussion on LinkedIn about this concept called “talent density.” Essentially it means that employers have to ensure that they have a high-quality workforce (a high concentration, or density, of top performers). In my opinion it’s just another name for quality of hire, the top metric that talent acquisition…

2024 Talent Acquisition Trends: What’s New and What’s Next [Report]

Every year I look forward to our team’s survey and analysis of the talent acquisition market, because it’s a space that moves quickly and has a tremendous amount of innovation both in the technologies as well as the practices that employers use to create successful outcomes. This year’s report is no exception, highlighting what is…

6+ Generative AI Applications in Talent Acquisition Today [Infographic]

Generative AI. It’s the topic in what seems like every conference agenda, presentation, and headline today. But so much of it is focused on things like ChatGPT and Google’s Gemini (formerly Google Bard). However, there are a few “flavors” of generative AI being used by talent acquisition and HR teams today: Off-the-shelf public systems like…

4 Research-Backed Actions to Engage and Convert More Candidates

The data points are clear: candidate expectations today have evolved, and if you’re not staying on top of those changes, you may be missing out on the very best talent in the market. Based on our proprietary research from more than 2,500 candidates in the last two years, here are four practical things you can…

RPO Buyer Study: Key Findings and Preferences [New Research]

Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…

Case Studies

How Paycor Transformed Workforce Management for All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…

How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement

By Ben Eubanks

Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…

How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics

By Ben Eubanks

isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…

How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies

By Ben Eubanks

iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…

How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…

Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions

By Ben Eubanks

Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…

How Paycor Empowered All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…

How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions

By Ben Eubanks

Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…

How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob

By Ben Eubanks

HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…

How Paycor Helped Dolphin Hotel Management Win the War for Talent

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by providing a unified platform designed to simplify and enhance every aspect of workforce management. From streamlining recruitment to empowering leaders with actionable insights, Paycor’s technology supports industries like healthcare, food and beverage, manufacturing, and professional services. Paycor focuses on empowering frontline…

Videos, Interviews, and Podcasts

RPO Buyer Study: Key Findings and Preferences [New Research]

Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…

Lighthouse Listens: 6 Innovative Talent Acquisition Technologies

As part of our ongoing research efforts, our team meets with technology providers across the HR, talent, and learning space on a regular basis. Last month we held a special set of briefings as part of a talent acquisition deep dive we called Lighthouse Listens. In it, we met with six different providers touching on…

Predicting Pay and Skills From Job Market Intelligence Data on #HRTechTalks

In today’s world, things change and evolve so quickly. Take pay for instance. It’s changing faster than the surveys and other data sources can keep up. So what do we do? One area of emerging data comes from labor market intelligence tools. In this episode of #hrtechtalks, we chat with Cary Sparrow, CEO of Greenwich.HR,…

New Findings on Worker Preferences, HR Jobs, and More #HRTechTalks

Frictionless Recruiting with MapRecruit on #HRTechTalks

Getting Comfortable with Data: featuring Salary.com on #HRTechTalks

we're only human podcast tile

Personalization and Wellness: How AI Supports Wellbeing at Scale

“You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there’s too much to communicate. What’s just amazing about the time and space we’re in now is you can really use personalization to surface…

Compliance Challenges? You’re Not Alone: Featuring ThinkHR/MammothHR on HR Tech Talks

Since the start of this year, multiple new laws have passed that change responsibilities for employers, and that’s just a small sample of the overall changes in the workplace over the last few years. Even when you’re focusing on those evolving requirements, it can be overwhelming to decipher what applies to your company and how to adopt the new regulations.

In this discussion on HR Tech Talks, I am going to chat with Nathan Christensen, CEO of Mammoth/ThinkHR about why navigating compliance is a critical skill set for HR leaders and how his team supports this need for the business (without breaking the bank).

#HRTechTalks

Solving Pay Equity and Comp Challenges: Featuring Curo Compensation on HR Tech Talks

More and more companies across the globe are attempting to tackle the pay equity issue, but it’s not always easy if you don’t have the right tools to support the process. In some brand new research at Lighthouse Research & Advisory, we found that compensation technology is not only becoming more powerful, but it’s becoming a staple of the HR leader’s toolbox for navigating pay decisions across the board.

In this episode, I’m talking with Ruth Thomas of Curo Compensation about how this company has exploded into the scene of compensation management tools. We’ll also cover the firm’s priority focus on pay equity and how it is helping employers to create a fair and equitable playing field when it comes to pay.

#HRTechTalks

hr tech awards

Embracing Flexibility in Your Talent System: PeopleFluent on HR Tech Talks

When HR technology first became a “thing,” tools were rigid and structured. Today, some tools are still that way, but others have taken the opposite approach: they allow employers to customize and tailor the settings and capabilities around their unique and specific needs.

In our 2020 research, we found that 97% of firms that say they are adaptable also say that their HR technology plays a key part in that flexibility.

In this episode of HR Tech Talks, I’m going to talk with Stephen Bruce of PeopleFluent about how his firm has adopted this approach and how it results in better customer relationships, stronger capabilities that fit each client’s needs, and deep expertise in talent. We’ll touch on talent mobility, talent analytics, and the need for a flexible system to meet the needs of an agile organization.

#hrtechtalks

Technology Reviews

How Paycor Transformed Workforce Management for All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…

How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement

By Ben Eubanks

Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…

How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics

By Ben Eubanks

isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…

How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies

By Ben Eubanks

iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…

How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…

Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions

By Ben Eubanks

Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…

How Paycor Empowered All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…

How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions

By Ben Eubanks

Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…

How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob

By Ben Eubanks

HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…

How Paycor Helped Dolphin Hotel Management Win the War for Talent

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by providing a unified platform designed to simplify and enhance every aspect of workforce management. From streamlining recruitment to empowering leaders with actionable insights, Paycor’s technology supports industries like healthcare, food and beverage, manufacturing, and professional services. Paycor focuses on empowering frontline…

See the Latest from Lighthouse Research & Advisory

Fractured, Fragmented, and Fragile: Building Your Technology Stack

By Ben Eubanks

An interesting conversation with a friend working in a key HR role for a 20,000-plus employee firm recently has had me thinking a lot about the technology we have in place. The company’s HR team spent some time at the HR Technology conference last week looking for new solutions to solve some of its most…

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Disruption Comes to the Analyst Community #InfluenceHR

By Ben Eubanks

This morning I had the pleasure of joining my HR Federation friends onstage at InfluenceHR to talk about how disruption is affecting the HR technology analyst world. The topic was one that attracted a large audience (despite it being a breakout session), because I think every company is looking for a road map to help…

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Trending: Vendors Drinking Their Own Champagne

By Ben Eubanks

I’ve talked to several technology companies in the last few weeks that are drinking their own champagne, and it’s one of the most interesting “meta” conversations I’ve had of late. To back up a bit, I have always wondered if these firms used their own technology and services to manage internal processes. After all, that would…

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disrupting HR

Disruption–The Biggest Concern for CHROs and Talent Leaders

By Ben Eubanks

CHROs, like other CxOs, recognize that the barriers between previously separate industries are collapsing, as companies in one sector apply their expertise to others. For example, electric carmaker Tesla is entering the power sector with a new line of zero-carbon batteries for homes, businesses and utilities. That quote from a report by the IBM Institute…

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Killing the Traditional Performance Management Approach

By Ben Eubanks

In the last few years, there have been tons of stories about how companies are ditching performance management as it has long been practiced and replacing it with a variety of approaches. Just a few of the many recognizable names: Sears SAP Adobe At the same time, there have been a large number of companies…

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Predictive HR Analytics (In Plain English)

By Ben Eubanks

One of the challenges of talking about predictive analytics, big data, and other similar concepts is that it quickly becomes complex, causing the audience to tune out the conversation. This is especially relevant for HR leaders, where competencies in these areas are somewhat weak in general. By the way, that’s not an indictment on HR…

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How to Use Recruiting Funnel Metrics for Talent Forecasting

By Ben Eubanks

You’ve heard me talk about some of the trends in recruiting measurement recently, and today we’re going to continue the conversation. However, I’m going to target some specific metrics companies can use to evaluate their recruiting funnel and talent forecasting efforts. While these involve simple math, they offer valuable insight into your recruiting process and how it…

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candidate quality

Recruiting Effectiveness: Quality vs Quality of Candidates

By Ben Eubanks

While interviewing a talent acquisition leader for an upcoming podcast, I realized that part of our conversation was a direct tie-in to other discussions I have had in the past week that focused on the importance of candidate quality over quantity. It made me wonder just how often we focus on getting tons of candidates…

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Using Source of Hire Data to Validate Talent Acquisition Efforts

By Ben Eubanks

What if you had a way to not only see what sources your candidates were coming from, but which ones delivered you the best people that you ended up hiring? This isn’t just possible–it should be a regular activity you perform as an HR/recruiting leader so that you can validate your hiring efforts and expenditures.…

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3 Trends Impacting Talent Acquisition Measurement

By Ben Eubanks

Note: I have an upcoming report detailing these issues in more detail and would love to send it to you. Just sign up here to receive your own copy of the research report The Modern Measures of Success in Talent Acquisition. Thanks! Today, more is demanded of the talent acquisition function than ever before. It…

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building a business case for technology

Building a Business Case for HCM Technology

By Ben Eubanks

Talent leaders that are attempting to select, purchase, and implement HCM technology are often challenged by a lack of experience with the process of selling the idea internally before seeking a solution. When we think about making an investment into a technology offering of thousands or millions of dollars, that seems like it would be the…

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#Inforum2016: Data, Machine Learning, and IoT

By Ben Eubanks

This week I’m honored to be a guest at the Inforum 2016 event in NYC. The Infor team has put together a great event and there are more than 8,000 people here to learn about new developments and share best practices. What I really like about this event that I don’t always see at more HCM-focused…

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Defining Talent Acquisition Measurement Priorities and KPIs

By Ben Eubanks

In our recent Modern Measures of Talent Acquisition study, we asked talent leaders what their most critical priorities are when it comes to measuring talent acquisition performance. More than the basic details around attracting talent and focusing on the candidate experience, we dug into six specific areas to fully plumb the depths of these organizational…

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building the employee experience

Delivering a High-Quality Employee Experience

By Ben Eubanks

As I traveled home from yet another conference last week, I reflected back on the many conversations I had with talent leaders and vendors and how they formed a common theme. For years we have been talking about employee engagement and its value, but the drive to create a more holistic approach has expanded the…

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skills based hiring

Building a Skills-Based Organization

By Ben Eubanks

I’ve had numerous conversations in the past week about skills in the workplace and their impact on how work gets done (or doesn’t get done). From a software solution that measures skills and keeps a running tally of strengths and weaknesses across the organization to platforms that use skills to tell a compelling, verifiable story…

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