Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Zapier's Head of Onboarding: "We automated hundreds of hours of manual tasks"

Research Reports and Graphics

2024 HR Tech M&A Activity: A Year of Resilience and Growth

The HR technology market in 2024 was a story of resilience and growth amidst a rapidly changing global landscape. With the U.S. election dominating headlines and sparking conversations around the future of work, and consumer confidence rebounding from the challenges of prior years, the HR tech space has continued to demonstrate its vital role in…

How Learning and Skill Development Affect Business Agility, Employee Belonging, and Productivity [Report]

There’s an old proverb that essentially states “the shoemaker’s children have no shoes.” The more modern version is “the cobbler’s children have no shoes,” even though handmade shoes are mostly a lost art. However, the metaphor still has a profound message. Where we have expertise, we often use that expertise for the benefit of others,…

Performance Management is Out: Performance Enablement is In

In the realm of organizational success, the approach to enhancing employee performance is undergoing a significant transformation. Gone are the days when traditional performance management methods—marked by goal-setting, monitoring, and reviewing—were the norms. These outdated practices, often criticized for their ineffectiveness and tendency to induce stress, are making way for a more dynamic and supportive…

Ghosting isn’t Unsolvable [Infographic]

The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up…

The Powerful Intersection of Performance, Development, and Recognition [Infographic]

The confluence of employee performance, development, and recognition within an organization holds transformative power as a cornerstone for fostering an invigorating and productive workplace atmosphere. When these elements are effectively integrated and supported, they enhance individual engagement and satisfaction and propel the organization’s collective success forward. Conversely, lacking adequate support in these areas can lead…

Creating a Positive Data-Driven Employee Experience [Infographic]

Crafting a top-notch employee experience is all about creating a workplace where everyone feels engaged, processes run smoothly, and the overall culture adds value. The secret? Using the right data at the right times. This approach transforms the day-to-day for employees, aligning their personal journey with the company’s goals. And here’s something interesting in our…

Quality of Hire is Critical: How to Make it Count

Recently there’s been a considerable amount of discussion on LinkedIn about this concept called “talent density.” Essentially it means that employers have to ensure that they have a high-quality workforce (a high concentration, or density, of top performers). In my opinion it’s just another name for quality of hire, the top metric that talent acquisition…

2024 Talent Acquisition Trends: What’s New and What’s Next [Report]

Every year I look forward to our team’s survey and analysis of the talent acquisition market, because it’s a space that moves quickly and has a tremendous amount of innovation both in the technologies as well as the practices that employers use to create successful outcomes. This year’s report is no exception, highlighting what is…

6+ Generative AI Applications in Talent Acquisition Today [Infographic]

Generative AI. It’s the topic in what seems like every conference agenda, presentation, and headline today. But so much of it is focused on things like ChatGPT and Google’s Gemini (formerly Google Bard). However, there are a few “flavors” of generative AI being used by talent acquisition and HR teams today: Off-the-shelf public systems like…

4 Research-Backed Actions to Engage and Convert More Candidates

The data points are clear: candidate expectations today have evolved, and if you’re not staying on top of those changes, you may be missing out on the very best talent in the market. Based on our proprietary research from more than 2,500 candidates in the last two years, here are four practical things you can…

Case Studies

How Paycor Transformed Workforce Management for All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…

How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement

By Ben Eubanks

Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…

How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics

By Ben Eubanks

isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…

How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies

By Ben Eubanks

iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…

How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…

Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions

By Ben Eubanks

Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…

How Paycor Empowered All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…

How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions

By Ben Eubanks

Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…

How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob

By Ben Eubanks

HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…

How Paycor Helped Dolphin Hotel Management Win the War for Talent

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by providing a unified platform designed to simplify and enhance every aspect of workforce management. From streamlining recruitment to empowering leaders with actionable insights, Paycor’s technology supports industries like healthcare, food and beverage, manufacturing, and professional services. Paycor focuses on empowering frontline…

Videos, Interviews, and Podcasts

RPO Buyer Study: Key Findings and Preferences [New Research]

Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…

Lighthouse Listens: 6 Innovative Talent Acquisition Technologies

As part of our ongoing research efforts, our team meets with technology providers across the HR, talent, and learning space on a regular basis. Last month we held a special set of briefings as part of a talent acquisition deep dive we called Lighthouse Listens. In it, we met with six different providers touching on…

Predicting Pay and Skills From Job Market Intelligence Data on #HRTechTalks

In today’s world, things change and evolve so quickly. Take pay for instance. It’s changing faster than the surveys and other data sources can keep up. So what do we do? One area of emerging data comes from labor market intelligence tools. In this episode of #hrtechtalks, we chat with Cary Sparrow, CEO of Greenwich.HR,…

New Findings on Worker Preferences, HR Jobs, and More #HRTechTalks

Frictionless Recruiting with MapRecruit on #HRTechTalks

Getting Comfortable with Data: featuring Salary.com on #HRTechTalks

we're only human podcast tile

Personalization and Wellness: How AI Supports Wellbeing at Scale

“You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there’s too much to communicate. What’s just amazing about the time and space we’re in now is you can really use personalization to surface…

Compliance Challenges? You’re Not Alone: Featuring ThinkHR/MammothHR on HR Tech Talks

Since the start of this year, multiple new laws have passed that change responsibilities for employers, and that’s just a small sample of the overall changes in the workplace over the last few years. Even when you’re focusing on those evolving requirements, it can be overwhelming to decipher what applies to your company and how to adopt the new regulations.

In this discussion on HR Tech Talks, I am going to chat with Nathan Christensen, CEO of Mammoth/ThinkHR about why navigating compliance is a critical skill set for HR leaders and how his team supports this need for the business (without breaking the bank).

#HRTechTalks

Solving Pay Equity and Comp Challenges: Featuring Curo Compensation on HR Tech Talks

More and more companies across the globe are attempting to tackle the pay equity issue, but it’s not always easy if you don’t have the right tools to support the process. In some brand new research at Lighthouse Research & Advisory, we found that compensation technology is not only becoming more powerful, but it’s becoming a staple of the HR leader’s toolbox for navigating pay decisions across the board.

In this episode, I’m talking with Ruth Thomas of Curo Compensation about how this company has exploded into the scene of compensation management tools. We’ll also cover the firm’s priority focus on pay equity and how it is helping employers to create a fair and equitable playing field when it comes to pay.

#HRTechTalks

hr tech awards

Embracing Flexibility in Your Talent System: PeopleFluent on HR Tech Talks

When HR technology first became a “thing,” tools were rigid and structured. Today, some tools are still that way, but others have taken the opposite approach: they allow employers to customize and tailor the settings and capabilities around their unique and specific needs.

In our 2020 research, we found that 97% of firms that say they are adaptable also say that their HR technology plays a key part in that flexibility.

In this episode of HR Tech Talks, I’m going to talk with Stephen Bruce of PeopleFluent about how his firm has adopted this approach and how it results in better customer relationships, stronger capabilities that fit each client’s needs, and deep expertise in talent. We’ll touch on talent mobility, talent analytics, and the need for a flexible system to meet the needs of an agile organization.

#hrtechtalks

Technology Reviews

2024 HR Tech M&A Activity: A Year of Resilience and Growth

By Ben Eubanks

The HR technology market in 2024 was a story of resilience and growth amidst a rapidly changing global landscape. With the U.S. election dominating headlines and sparking conversations around the future of work, and consumer confidence rebounding from the challenges of prior years, the HR tech space has continued to demonstrate its vital role in…

Maximizing ROI in the Modern Workplace: How Employee Experience Technology Drives Business Performance

By George Rogers

Understanding Employee Experience Technology Employee experience technology encompasses tools designed to improve various aspects of an employee’s journey within a company. These tools aim to streamline processes, boost employee engagement, and facilitate a more connected and productive workplace culture, from recruitment and onboarding to performance management and offboarding. The essence of this technology lies in…

How Paycor Transformed Workforce Management for All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…

How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement

By Ben Eubanks

Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…

How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics

By Ben Eubanks

isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…

How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies

By Ben Eubanks

iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…

How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…

Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions

By Ben Eubanks

Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…

How Paycor Empowered All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…

How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions

By Ben Eubanks

Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…

See the Latest from Lighthouse Research & Advisory

Insights from the CHRO Panel at #WorkHuman 2017

By Ben Eubanks

This week I’m honored to be at the WorkHuman conference put on by Globoforce. The session this morning was chock full of great insights from an all star panel of HR executives, featuring: Rahul Varma, Global Head of Talent and Learning at Accenture Kimberly Bors, SVP of HR at Schneider Electric Vicki Williams, SVP of…

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Employee Retention: Tomorrow’s Recruiting Metric

By Ben Eubanks

As HR is increasing its presence as a strategic part of the business, key performance indicators, or KPIs, are becoming a key part of the language for discussing how it is actually performing. Recruiting, in some ways, is actually easier to measure because it is very similar to sales: you either have results or you…

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Networking, Development, and Passion: Why I Want to Attend WorkHuman 2017

By Ben Eubanks

About the Author: Jarrett Lee is a Research Associate Intern at Lighthouse Research. His research focuses on case studies of companies that successfully deliver results on their talent and learning transformation projects. He is pursuing a Bachelor’s of Communication Arts as well as a Master’s of Science in Human Resource Management.  I am writing to enter…

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3 Stories of Transformational Learning from #Perspectives17

By Ben Eubanks

This week I have had the pleasure of attending and speaking at Skillsoft Perspectives in Las Vegas. It has been a great event and I enjoyed the content and the updates on the technology. The SumTotal platform is continuing to evolve, and the new system architecture is going to lend a hand to that as…

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Diversity Sourcing Strategy: 3 Tactics of Highly Diverse Companies

By Ben Eubanks

In my last blog, I wrote about the importance of diversity and inclusion, the relationship between diversity and business performance, and some best practices for implementing the two in your company. And while the evidence for diversity improving business performance is clear. The question remains – how do I source and recruit diversity? Understanding diversity’s…

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Diversity, Inclusion and the Case for Better Business Performance

By Ben Eubanks

Through researching diversity studies I discovered the importance of and difference between diversity and inclusion, the relationship between diversity and inclusion and business performance, and some best practices for implementing the two in your company. Diversity Diversity has become an HR buzzword. A word that is thrown around in recruiting meetings and used for promoting…

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talent mobility maturity model

Talent Mobility Maturity Framework: Connecting Skills with Business Needs

By Ben Eubanks

Lighthouse is currently in the midst of some research on talent mobility, and it has been exciting to see how the philosophy around mobility is changing as more research comes out to illuminate the impact. We’re working on two key pieces of research currently, one is a maturity framework and the other is a value…

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The Personalization Effect: Mitigating Employee Data Privacy Concerns

By Ben Eubanks

Privacy. Data. Concern. In a presentation at the IBM HR Summit last fall, I expected the discussion around talent analytics to go in a few directions, but fear wasn’t one of them. Not long after diving into the conversation, some of the audience members began asking questions about how to handle employee concerns about sticky…

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delivering engaging employee experience

3 Companies that are Delivering Engaging Workplace Experiences

By Ben Eubanks

About the Author: Jarrett Lee is a Research Associate Intern at Lighthouse Research. His research focuses on case studies of companies that successfully deliver results on their talent and learning transformation projects. He is pursuing a Bachelor’s of Communication Arts as well as a Master’s of Science in Human Resource Management.  We’ve all worked at companies…

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Developing a Talent Analytics Function: Build, Buy, or Borrow

By Ben Eubanks

I’m currently in the midst of a research project examining how some of the best and brightest companies in the world hire people analytics talent. This is a part of that research. If you’re interested in more details that don’t make it into my blog or LinkedIn Pulse content, feel free to reach out to me.…

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Eliminating Performance Ratings: 3 Ways to Improve the Employee Experience

By Ben Eubanks

About the Author: Jarrett Lee is a Research Associate Intern at Lighthouse Research. His research focuses on case studies of companies that successfully deliver results on their talent and learning transformation projects. He is pursuing a Bachelor’s of Communication Arts as well as a Master’s of Science in Human Resource Management.  Nothing causes headaches for HR…

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2017 Talent Acquisition Priorities (High and Low)

By Ben Eubanks

Each year brings new opportunities and priorities for HR and talent leaders. This year we began the inaugural Global Talent Acquisition Sentiment Study. With more than 400 votes, we at Lighthouse are excited about breaking down the data and showing what talent acquisition priorities matter most to businesses today. The infographic below is the first…

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New Research: 2017 Workforce Analytics and Strategy Report

By Ben Eubanks

We recently completed some very interesting research here at Lighthouse focused on workforce analytics and strategy, a powerful combination for today’s HR and talent leaders. Here’s a selection from the report: It seems we can’t turn around today with hearing about “big data” and “predictive analytics.” But who is really offering these tools, and what…

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2017 Talent Acquisition Sentiment Study

By Ben Eubanks

There are a lot of moving parts in the world of talent acquisition. Our research at Lighthouse has shown us that many leaders know what they need to focus on, but they have trouble making it a priority. With that in mind, we’re asking you to complete the one-question survey below to help us understand…

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The Future of Work: A New Paper

By Ben Eubanks

This past week I was notified by my client, Ultimate Software, that the paper I cowrote with Trish McFarlane is now available. Titled “The New Realities of Work,” the white paper explores some of the more interesting aspects of HR and talent today, including: Strengths-based talent practices The power of social influence How to tap…

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