Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Zapier's Head of Onboarding: "We automated hundreds of hours of manual tasks"

Research Reports and Graphics

How Learning and Skill Development Affect Business Agility, Employee Belonging, and Productivity [Report]

There’s an old proverb that essentially states “the shoemaker’s children have no shoes.” The more modern version is “the cobbler’s children have no shoes,” even though handmade shoes are mostly a lost art. However, the metaphor still has a profound message. Where we have expertise, we often use that expertise for the benefit of others,…

Performance Management is Out: Performance Enablement is In

In the realm of organizational success, the approach to enhancing employee performance is undergoing a significant transformation. Gone are the days when traditional performance management methods—marked by goal-setting, monitoring, and reviewing—were the norms. These outdated practices, often criticized for their ineffectiveness and tendency to induce stress, are making way for a more dynamic and supportive…

Ghosting isn’t Unsolvable [Infographic]

The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up…

The Powerful Intersection of Performance, Development, and Recognition [Infographic]

The confluence of employee performance, development, and recognition within an organization holds transformative power as a cornerstone for fostering an invigorating and productive workplace atmosphere. When these elements are effectively integrated and supported, they enhance individual engagement and satisfaction and propel the organization’s collective success forward. Conversely, lacking adequate support in these areas can lead…

Creating a Positive Data-Driven Employee Experience [Infographic]

Crafting a top-notch employee experience is all about creating a workplace where everyone feels engaged, processes run smoothly, and the overall culture adds value. The secret? Using the right data at the right times. This approach transforms the day-to-day for employees, aligning their personal journey with the company’s goals. And here’s something interesting in our…

Quality of Hire is Critical: How to Make it Count

Recently there’s been a considerable amount of discussion on LinkedIn about this concept called “talent density.” Essentially it means that employers have to ensure that they have a high-quality workforce (a high concentration, or density, of top performers). In my opinion it’s just another name for quality of hire, the top metric that talent acquisition…

2024 Talent Acquisition Trends: What’s New and What’s Next [Report]

Every year I look forward to our team’s survey and analysis of the talent acquisition market, because it’s a space that moves quickly and has a tremendous amount of innovation both in the technologies as well as the practices that employers use to create successful outcomes. This year’s report is no exception, highlighting what is…

6+ Generative AI Applications in Talent Acquisition Today [Infographic]

Generative AI. It’s the topic in what seems like every conference agenda, presentation, and headline today. But so much of it is focused on things like ChatGPT and Google’s Gemini (formerly Google Bard). However, there are a few “flavors” of generative AI being used by talent acquisition and HR teams today: Off-the-shelf public systems like…

4 Research-Backed Actions to Engage and Convert More Candidates

The data points are clear: candidate expectations today have evolved, and if you’re not staying on top of those changes, you may be missing out on the very best talent in the market. Based on our proprietary research from more than 2,500 candidates in the last two years, here are four practical things you can…

RPO Buyer Study: Key Findings and Preferences [New Research]

Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…

Case Studies

Case Study Report: The Value of Company Culture in the Age of AI

By Ben Eubanks

In a world where technology reigns supreme, we must not forget the heart of our organizations—the culture. The beating heart of company culture guides our values, beliefs, and actions towards a higher purpose. Fulfillment, communication, trust, and diversity form the cornerstones of a transformative culture that fuels growth and fulfillment in the workplace. By championing…

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Trusaic 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Trusaic is a workplace equity technology company committed to advancing social good by helping organizations achieve pay equity, foster a more diverse and inclusive workforce, assist economically disadvantaged individuals with finding work, and ensure employee access to affordable healthcare. Trusaic’s mission is to create a better working world through data-driven, people-centered technology…

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SmartRank 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SmartRank is a Non-Traditional Productivity-ATS that completely automates the job applicant screening process, stack-ranks and filters those applicants, and gives hiring managers exactly what they’re looking for without using/needing a résumé. This saves time, increases hiring quality, and reduces both hiring manager frustration and recruiter workload. SmartRank was originally founded in April…

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SkyHive 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SkyHive is a Certified B Corporation and software provider of global workforce intelligence technology, optimizing labor market efficiencies in real-time for companies, communities, and national economies. Like the DNA of the human genome was coded, SkyHive has coded human capability. By doing so, governments, large enterprises, and educational institutions can reskill the…

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Schoox 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Schoox is workplace learning software with a people-first twist. For organizations with frontline, remote, and corporate learners who need an engaged and skilled workforce ready to take on the new challenges of their evolving business, Schoox is an award-winning learning management and talent development company. This SaaS solution delivers social-, mobile-, and…

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HiBob 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company HiBob is on a mission to enable companies to thrive through change using people-first strategies. The HCM platform, Bob, simplifies the complexities of today’s global, hybrid, and remote world of work, driving greater impact for HR, managers, and employees. The ideal customer is a modern, multinational, mid-enterprise company with 250-3,000 employees with…

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Jobvite 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Jobvite, an Employ Inc. brand, is a purpose-built proven talent acquisition (TA) solution built to innovate, scale, and solve the hiring complexities within sophisticated organizations across the entire TA lifecycle. Jobvite’s Evolve Talent Acquisition Suite is a comprehensive TA solution, empowering teams to address challenges across the entire talent acquisition lifecycle. The…

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Cornerstone 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Cornerstone powers the future-ready workforce with a next-generation talent experience platform designed to unite technology, data and content and inspire a work environment of growth, agility and success for all. With an AI-powered, skills-forward, experiential platform, built on an open architecture designed for neutrality and scale, Cornerstone helps organizations modernize their learning…

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Harri 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Harri is the revolutionary global leader in Frontline Employee Experience. The Harri platform is built for companies that have service at the heart of their business and believe that the customer experience will never exceed the employee experience. The Harri suite of talent attraction, workforce management, employee engagement and compliance technologies enable…

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15Five 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company 15Five is the holistic performance management company. 15Five equips HR teams with a complete, single-platform solution to improve manager effectiveness, drive high performance and engagement, and increase retention. 15Five was founded in 2011, by serial entrepreneur, David Hassell, and born of his deep desire to help people reach their fullest potential at…

Videos, Interviews, and Podcasts

RPO Buyer Study: Key Findings and Preferences [New Research]

Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…

Lighthouse Listens: 6 Innovative Talent Acquisition Technologies

As part of our ongoing research efforts, our team meets with technology providers across the HR, talent, and learning space on a regular basis. Last month we held a special set of briefings as part of a talent acquisition deep dive we called Lighthouse Listens. In it, we met with six different providers touching on…

Predicting Pay and Skills From Job Market Intelligence Data on #HRTechTalks

In today’s world, things change and evolve so quickly. Take pay for instance. It’s changing faster than the surveys and other data sources can keep up. So what do we do? One area of emerging data comes from labor market intelligence tools. In this episode of #hrtechtalks, we chat with Cary Sparrow, CEO of Greenwich.HR,…

New Findings on Worker Preferences, HR Jobs, and More #HRTechTalks

Frictionless Recruiting with MapRecruit on #HRTechTalks

Getting Comfortable with Data: featuring Salary.com on #HRTechTalks

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Personalization and Wellness: How AI Supports Wellbeing at Scale

“You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there’s too much to communicate. What’s just amazing about the time and space we’re in now is you can really use personalization to surface…

Compliance Challenges? You’re Not Alone: Featuring ThinkHR/MammothHR on HR Tech Talks

Since the start of this year, multiple new laws have passed that change responsibilities for employers, and that’s just a small sample of the overall changes in the workplace over the last few years. Even when you’re focusing on those evolving requirements, it can be overwhelming to decipher what applies to your company and how to adopt the new regulations.

In this discussion on HR Tech Talks, I am going to chat with Nathan Christensen, CEO of Mammoth/ThinkHR about why navigating compliance is a critical skill set for HR leaders and how his team supports this need for the business (without breaking the bank).

#HRTechTalks

Solving Pay Equity and Comp Challenges: Featuring Curo Compensation on HR Tech Talks

More and more companies across the globe are attempting to tackle the pay equity issue, but it’s not always easy if you don’t have the right tools to support the process. In some brand new research at Lighthouse Research & Advisory, we found that compensation technology is not only becoming more powerful, but it’s becoming a staple of the HR leader’s toolbox for navigating pay decisions across the board.

In this episode, I’m talking with Ruth Thomas of Curo Compensation about how this company has exploded into the scene of compensation management tools. We’ll also cover the firm’s priority focus on pay equity and how it is helping employers to create a fair and equitable playing field when it comes to pay.

#HRTechTalks

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Embracing Flexibility in Your Talent System: PeopleFluent on HR Tech Talks

When HR technology first became a “thing,” tools were rigid and structured. Today, some tools are still that way, but others have taken the opposite approach: they allow employers to customize and tailor the settings and capabilities around their unique and specific needs.

In our 2020 research, we found that 97% of firms that say they are adaptable also say that their HR technology plays a key part in that flexibility.

In this episode of HR Tech Talks, I’m going to talk with Stephen Bruce of PeopleFluent about how his firm has adopted this approach and how it results in better customer relationships, stronger capabilities that fit each client’s needs, and deep expertise in talent. We’ll touch on talent mobility, talent analytics, and the need for a flexible system to meet the needs of an agile organization.

#hrtechtalks

Technology Reviews

HR Tech Awards 2024: Winners Announced

By Ben Eubanks

In our daily work with talent leaders and solution providers, we run into some incredible technology. Some of the tools available to organizations right now help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more. According to some sources,…

2023 Recap: A Turbulent Year with Significant M&A Changes in the HR Technology Market

By Ben Eubanks

Our annual reporting on M&A in the HR technology space is one of our most popular pieces of content year after year (see our 2022 version here). We look at some of the many announcements that happen over the course of the year, flag some key ones, and identify any big trends that seem to…

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Trusaic 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Trusaic is a workplace equity technology company committed to advancing social good by helping organizations achieve pay equity, foster a more diverse and inclusive workforce, assist economically disadvantaged individuals with finding work, and ensure employee access to affordable healthcare. Trusaic’s mission is to create a better working world through data-driven, people-centered technology…

hr tech awards

SmartRank 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SmartRank is a Non-Traditional Productivity-ATS that completely automates the job applicant screening process, stack-ranks and filters those applicants, and gives hiring managers exactly what they’re looking for without using/needing a résumé. This saves time, increases hiring quality, and reduces both hiring manager frustration and recruiter workload. SmartRank was originally founded in April…

isolved HCM Connect Conference: Serious Growth, Aggressive Roadmap, and a Critical AI Strategy

By Ben Eubanks

This week I spent time in beautiful Palm Springs at the isolved Connect user conference. If you’re not familiar with the name, isolved HCM’s hot pink brand is spreading quickly across the nation as they pick up customers, build out the product, and celebrate their increased successes in recent years. See my notes from the…

Ceridian Rebrands to Dayforce, Launches Range of New Features and Strategic Efforts

By Ben Eubanks

Fall for analysts like us in the HR technology space equates to travel season, with industry conferences and technology user conferences happening on a weekly basis between August and November. This week is Ceridian’s Insights conference in Las Vegas. Ceridian has been known for its Dayforce product for many years (the company has a 30…

2023 Compensation Data and Technology Buyer’s Guide and Landscape Report [New Research]

By Ben Eubanks

Every other year our team takes a deep dive into the world of compensation. We look at all of the top technology providers. We gather data from a wide variety of employers to understand how they are using data and technology to support comp practices. And we ultimately write the industry’s most in-depth research report…

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SkyHive 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SkyHive is a Certified B Corporation and software provider of global workforce intelligence technology, optimizing labor market efficiencies in real-time for companies, communities, and national economies. Like the DNA of the human genome was coded, SkyHive has coded human capability. By doing so, governments, large enterprises, and educational institutions can reskill the…

hr tech awards

Schoox 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Schoox is workplace learning software with a people-first twist. For organizations with frontline, remote, and corporate learners who need an engaged and skilled workforce ready to take on the new challenges of their evolving business, Schoox is an award-winning learning management and talent development company. This SaaS solution delivers social-, mobile-, and…

hr tech awards

Jobvite 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Jobvite, an Employ Inc. brand, is a purpose-built proven talent acquisition (TA) solution built to innovate, scale, and solve the hiring complexities within sophisticated organizations across the entire TA lifecycle. Jobvite’s Evolve Talent Acquisition Suite is a comprehensive TA solution, empowering teams to address challenges across the entire talent acquisition lifecycle. The…

See the Latest from Lighthouse Research & Advisory

Diversity, Inclusion and the Case for Better Business Performance

By Ben Eubanks

Through researching diversity studies I discovered the importance of and difference between diversity and inclusion, the relationship between diversity and inclusion and business performance, and some best practices for implementing the two in your company. Diversity Diversity has become an HR buzzword. A word that is thrown around in recruiting meetings and used for promoting…

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talent mobility maturity model

Talent Mobility Maturity Framework: Connecting Skills with Business Needs

By Ben Eubanks

Lighthouse is currently in the midst of some research on talent mobility, and it has been exciting to see how the philosophy around mobility is changing as more research comes out to illuminate the impact. We’re working on two key pieces of research currently, one is a maturity framework and the other is a value…

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The Personalization Effect: Mitigating Employee Data Privacy Concerns

By Ben Eubanks

Privacy. Data. Concern. In a presentation at the IBM HR Summit last fall, I expected the discussion around talent analytics to go in a few directions, but fear wasn’t one of them. Not long after diving into the conversation, some of the audience members began asking questions about how to handle employee concerns about sticky…

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delivering engaging employee experience

3 Companies that are Delivering Engaging Workplace Experiences

By Ben Eubanks

About the Author: Jarrett Lee is a Research Associate Intern at Lighthouse Research. His research focuses on case studies of companies that successfully deliver results on their talent and learning transformation projects. He is pursuing a Bachelor’s of Communication Arts as well as a Master’s of Science in Human Resource Management.  We’ve all worked at companies…

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Developing a Talent Analytics Function: Build, Buy, or Borrow

By Ben Eubanks

I’m currently in the midst of a research project examining how some of the best and brightest companies in the world hire people analytics talent. This is a part of that research. If you’re interested in more details that don’t make it into my blog or LinkedIn Pulse content, feel free to reach out to me.…

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Eliminating Performance Ratings: 3 Ways to Improve the Employee Experience

By Ben Eubanks

About the Author: Jarrett Lee is a Research Associate Intern at Lighthouse Research. His research focuses on case studies of companies that successfully deliver results on their talent and learning transformation projects. He is pursuing a Bachelor’s of Communication Arts as well as a Master’s of Science in Human Resource Management.  Nothing causes headaches for HR…

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2017 Talent Acquisition Priorities (High and Low)

By Ben Eubanks

Each year brings new opportunities and priorities for HR and talent leaders. This year we began the inaugural Global Talent Acquisition Sentiment Study. With more than 400 votes, we at Lighthouse are excited about breaking down the data and showing what talent acquisition priorities matter most to businesses today. The infographic below is the first…

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New Research: 2017 Workforce Analytics and Strategy Report

By Ben Eubanks

We recently completed some very interesting research here at Lighthouse focused on workforce analytics and strategy, a powerful combination for today’s HR and talent leaders. Here’s a selection from the report: It seems we can’t turn around today with hearing about “big data” and “predictive analytics.” But who is really offering these tools, and what…

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2017 Talent Acquisition Sentiment Study

By Ben Eubanks

There are a lot of moving parts in the world of talent acquisition. Our research at Lighthouse has shown us that many leaders know what they need to focus on, but they have trouble making it a priority. With that in mind, we’re asking you to complete the one-question survey below to help us understand…

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The Future of Work: A New Paper

By Ben Eubanks

This past week I was notified by my client, Ultimate Software, that the paper I cowrote with Trish McFarlane is now available. Titled “The New Realities of Work,” the white paper explores some of the more interesting aspects of HR and talent today, including: Strengths-based talent practices The power of social influence How to tap…

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3 Reasons Innovation is more Important than Employee Engagement

By Ben Eubanks

I’m a firm believer in the value of innovation as a key to long-term growth and success. Take P&G for instance. The company’s R&D practices used to be very siloed and closed off, costing the business millions of dollars annually due to that sentiment. Now it requires 50% of new R&D ideas to come from outside the…

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The Gig Economy Impact on Talent Decisions

By Ben Eubanks

  I was somewhat nervous. See, a few weeks ago I had the opportunity to deliver my first ever Ignite-style presentation. In short, you get five minutes to explore a topic. The kicker? Your 20 slides auto-advance every 15 seconds, leaving you without any control. In the end the session went very well–one in the…

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Hiring In the Age of Disruption: Key Trends Business Leaders Need to Know

By Ben Eubanks

Following is a guest post developed for the team at KellyOCG around some of the key disruptive trends I’m following. Hope you enjoy! There is more fluctuation and innovation in the way that talent is delivered today than at any time in the past, and talent leaders need to understand some of the key trends…

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Fractured, Fragmented, and Fragile: Building Your Technology Stack

By Ben Eubanks

An interesting conversation with a friend working in a key HR role for a 20,000-plus employee firm recently has had me thinking a lot about the technology we have in place. The company’s HR team spent some time at the HR Technology conference last week looking for new solutions to solve some of its most…

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Disruption Comes to the Analyst Community #InfluenceHR

By Ben Eubanks

This morning I had the pleasure of joining my HR Federation friends onstage at InfluenceHR to talk about how disruption is affecting the HR technology analyst world. The topic was one that attracted a large audience (despite it being a breakout session), because I think every company is looking for a road map to help…

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