Research Library
Using the Research Library
The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.
Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.
Research Reports and Graphics
How Learning and Skill Development Affect Business Agility, Employee Belonging, and Productivity [Report]
There’s an old proverb that essentially states “the shoemaker’s children have no shoes.” The more modern version is “the cobbler’s children have no shoes,” even though handmade shoes are mostly a lost art. However, the metaphor still has a profound message. Where we have expertise, we often use that expertise for the benefit of others,…
Performance Management is Out: Performance Enablement is In
In the realm of organizational success, the approach to enhancing employee performance is undergoing a significant transformation. Gone are the days when traditional performance management methods—marked by goal-setting, monitoring, and reviewing—were the norms. These outdated practices, often criticized for their ineffectiveness and tendency to induce stress, are making way for a more dynamic and supportive…
Ghosting isn’t Unsolvable [Infographic]
The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up…
The Powerful Intersection of Performance, Development, and Recognition [Infographic]
The confluence of employee performance, development, and recognition within an organization holds transformative power as a cornerstone for fostering an invigorating and productive workplace atmosphere. When these elements are effectively integrated and supported, they enhance individual engagement and satisfaction and propel the organization’s collective success forward. Conversely, lacking adequate support in these areas can lead…
Creating a Positive Data-Driven Employee Experience [Infographic]
Crafting a top-notch employee experience is all about creating a workplace where everyone feels engaged, processes run smoothly, and the overall culture adds value. The secret? Using the right data at the right times. This approach transforms the day-to-day for employees, aligning their personal journey with the company’s goals. And here’s something interesting in our…
Quality of Hire is Critical: How to Make it Count
Recently there’s been a considerable amount of discussion on LinkedIn about this concept called “talent density.” Essentially it means that employers have to ensure that they have a high-quality workforce (a high concentration, or density, of top performers). In my opinion it’s just another name for quality of hire, the top metric that talent acquisition…
2024 Talent Acquisition Trends: What’s New and What’s Next [Report]
Every year I look forward to our team’s survey and analysis of the talent acquisition market, because it’s a space that moves quickly and has a tremendous amount of innovation both in the technologies as well as the practices that employers use to create successful outcomes. This year’s report is no exception, highlighting what is…
6+ Generative AI Applications in Talent Acquisition Today [Infographic]
Generative AI. It’s the topic in what seems like every conference agenda, presentation, and headline today. But so much of it is focused on things like ChatGPT and Google’s Gemini (formerly Google Bard). However, there are a few “flavors” of generative AI being used by talent acquisition and HR teams today: Off-the-shelf public systems like…
4 Research-Backed Actions to Engage and Convert More Candidates
The data points are clear: candidate expectations today have evolved, and if you’re not staying on top of those changes, you may be missing out on the very best talent in the market. Based on our proprietary research from more than 2,500 candidates in the last two years, here are four practical things you can…
RPO Buyer Study: Key Findings and Preferences [New Research]
Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…
Case Studies
How Paycor Transformed Workforce Management for All City Management Services (ACMS)
Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…
How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement
Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…
How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics
isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…
How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies
iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…
How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution
Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…
Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions
Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…
How Paycor Empowered All City Management Services (ACMS)
Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…
How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions
Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…
How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob
HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…
How Paycor Helped Dolphin Hotel Management Win the War for Talent
Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by providing a unified platform designed to simplify and enhance every aspect of workforce management. From streamlining recruitment to empowering leaders with actionable insights, Paycor’s technology supports industries like healthcare, food and beverage, manufacturing, and professional services. Paycor focuses on empowering frontline…
Videos, Interviews, and Podcasts
RPO Buyer Study: Key Findings and Preferences [New Research]
Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…
Lighthouse Listens: 6 Innovative Talent Acquisition Technologies
As part of our ongoing research efforts, our team meets with technology providers across the HR, talent, and learning space on a regular basis. Last month we held a special set of briefings as part of a talent acquisition deep dive we called Lighthouse Listens. In it, we met with six different providers touching on…
Predicting Pay and Skills From Job Market Intelligence Data on #HRTechTalks
In today’s world, things change and evolve so quickly. Take pay for instance. It’s changing faster than the surveys and other data sources can keep up. So what do we do? One area of emerging data comes from labor market intelligence tools. In this episode of #hrtechtalks, we chat with Cary Sparrow, CEO of Greenwich.HR,…
Personalization and Wellness: How AI Supports Wellbeing at Scale
“You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there’s too much to communicate. What’s just amazing about the time and space we’re in now is you can really use personalization to surface…
Compliance Challenges? You’re Not Alone: Featuring ThinkHR/MammothHR on HR Tech Talks
Since the start of this year, multiple new laws have passed that change responsibilities for employers, and that’s just a small sample of the overall changes in the workplace over the last few years. Even when you’re focusing on those evolving requirements, it can be overwhelming to decipher what applies to your company and how to adopt the new regulations.
In this discussion on HR Tech Talks, I am going to chat with Nathan Christensen, CEO of Mammoth/ThinkHR about why navigating compliance is a critical skill set for HR leaders and how his team supports this need for the business (without breaking the bank).
#HRTechTalks
Solving Pay Equity and Comp Challenges: Featuring Curo Compensation on HR Tech Talks
More and more companies across the globe are attempting to tackle the pay equity issue, but it’s not always easy if you don’t have the right tools to support the process. In some brand new research at Lighthouse Research & Advisory, we found that compensation technology is not only becoming more powerful, but it’s becoming a staple of the HR leader’s toolbox for navigating pay decisions across the board.
In this episode, I’m talking with Ruth Thomas of Curo Compensation about how this company has exploded into the scene of compensation management tools. We’ll also cover the firm’s priority focus on pay equity and how it is helping employers to create a fair and equitable playing field when it comes to pay.
#HRTechTalks
Embracing Flexibility in Your Talent System: PeopleFluent on HR Tech Talks
When HR technology first became a “thing,” tools were rigid and structured. Today, some tools are still that way, but others have taken the opposite approach: they allow employers to customize and tailor the settings and capabilities around their unique and specific needs.
In our 2020 research, we found that 97% of firms that say they are adaptable also say that their HR technology plays a key part in that flexibility.
In this episode of HR Tech Talks, I’m going to talk with Stephen Bruce of PeopleFluent about how his firm has adopted this approach and how it results in better customer relationships, stronger capabilities that fit each client’s needs, and deep expertise in talent. We’ll touch on talent mobility, talent analytics, and the need for a flexible system to meet the needs of an agile organization.
#hrtechtalks
Technology Reviews
Maximizing ROI in the Modern Workplace: How Employee Experience Technology Drives Business Performance
Understanding Employee Experience Technology Employee experience technology encompasses tools designed to improve various aspects of an employee’s journey within a company. These tools aim to streamline processes, boost employee engagement, and facilitate a more connected and productive workplace culture, from recruitment and onboarding to performance management and offboarding. The essence of this technology lies in…
How Paycor Transformed Workforce Management for All City Management Services (ACMS)
Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…
How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement
Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…
How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics
isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…
How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies
iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…
How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution
Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…
Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions
Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…
How Paycor Empowered All City Management Services (ACMS)
Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…
How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions
Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…
How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob
HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…
See the Latest from Lighthouse Research & Advisory
Connecting Healthcare Operations and Recruiting at Mercy on We’re Only Human
“It’s about understanding that workforce isn’t a recruiting job. It isn’t a leadership job. It’s everybody’s job. If you have needs in the workforce, you must communicate them. And the vehicle to do that is our recruiting team.” Betty Jo Rocchio, Chief Nursing Officer, Mercy We’re Only Human — Episode 109 One of the…
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Tech Brief: Cangrade
Our brand-new Global Talent Acquisition Priorities 2021 study about talent acquisition trends shows that virtual hiring is a top priority for the coming year, but it also shows that the pandemic exposed a significant recruiting technology gap in employers’ ability to screen candidates for fit and competence without seeing them in person. Interestingly, research on…
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A More Holistic View for Hiring Talent: Featuring iCIMS on HR Tech Talks
Historically, hiring has been an external activity, and the tools were primarily focused on workflows and candidate intake. The modern hiring technology stack has to be more evolved in order to attract candidates, engage them in the employer brand, and convert them to excited applicants.
In this episode of HR Tech Talks, Ben talks with iCIMS about their evolution to Talent Cloud, a suite of products to help employers hire externally with tools like SMS and internally with their Advance module.
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Job Boards and the Human Touch in Recruiting: Featuring ClearedJobs on HR Tech Talks
Putting the Human Touch into Recruiting Technology – When recruiting talent, balancing technology and the human touch is critical. Job boards aren’t new, but many may not realize how versatile they can be, or how to include a personal touch in their recruiting strategy.
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Reimagining Talent Management in 2021: Featuring Plum on HR Tech Talks
2020 revealed cracks in our talent systems that many HR leaders already knew were there. In this episode, I will chat with Caitlin MacGregor, CEO of Plum, about 2021 being the year to make meaningful change when it comes to how organizations should think about, invest in, and optimize talent. Because if not now, then…
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Democratizing Recruiting Automation: Featuring GoHire on HR Tech Talks
Recruiting automation may seem like an incredibly complex topic, but it doesn’t have to be. Since 2016 when GoHire launched its first recruiting chatbot on Facebook Messenger, they and other companies have been helping to bring employers and candidates together in simple, yet powerful ways. In this episode of HR Tech Talks, Ben will talk…
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Let’s Solve Real Problems: Featuring Joyous on HR Tech Talks
One of the most challenging parts of HR technology is that it doesn’t always get buy in from the business. But there are tools available today that help to illuminate performance and productivity gaps, business-impacting issues, and more. In this discussion with Mike Carden, HR technology industry veteran and Cofounder of Joyous, we’ll look at…
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Making Culture Tangible and Inclusive: Featuring Questback on HR Tech Talks
One of the biggest challenges people have with culture is that it’s often vague or unclear. Or, as is often the case, there is a gap between reality and what leadership thinks, creating friction for the organization in a variety of visible and invisible ways. This fuels not only innovation and growth, but a critical…
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Engaging A Field-Based Workforce – Lessons From Nussbaum Transportation On We’re Only Human
“You can reconcile accounting, but you can’t always reconcile people.” Jeremy Stickling, Chief Administrative Officer at Nussbaum Transportation We’re Only Human — Episode 104 Turnover in some trucking and transportation companies runs nearly 100% a year, meaning they turn over virtually every employee over a 12 month period. But at Nussbaum, the turnover runs under…
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HR Analyst Day *Podcast Takeover* Featuring Engagedly On We’re Only Human
“Be gentle with yourself. I think we can all afford a little compassion and we’re often able to give that to others easier than we’re able to give it to ourselves. Give yourself time for introspection to understand what truly motivates you and let that be your first step.” Kristin Richter, Engagedly We’re Only Human…
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What Is The Extended Workforce? Insights From Utmost On We’re Only Human
“The way work is getting done is increasingly flexible and it gives the worker the power of choice. That choice serves both the worker and the end enterprise.” Dan Beck, COO of Utmost We’re Only Human — Episode 106 Quick, your business needs to fill a talent gap you have, but you don’t want to…
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3 Keys to Creating and Becoming a Best Place to Work: Angie Redmon on We’re Only Human
“What different actions can we take going forward? So whether it was an implementation to our benefits plan or whether it was rolling out a new piece to our onboarding process, let’s do an analysis at the end… Is there anything that could’ve made this better? Just one little thing that we could tweak so that we can learn from this.” Angie Redmon, striveHR
We’re Only Human — Episode 107
Today there’s no shortage of employer award programs. Every magazine, business publication, website, and trade association has a version of these programs, and they all look at different elements of how employers support their people. In today’s conversation, Ben talks with Angie Redmon of striveHR about how she works with employers to help them win these awards. As you’ll hear in the discussion, this is about more than “teaching to the test.” It’s about fundamentally changing how you care for and support your people, and the journey towards that end goal is perhaps more important than the end goal itself. In the conversation you’ll learn the three critical components that lead to a winning strategy over time.
Learn more about Angie and connect with her: https://www.linkedin.com/in/angieredmonbestworkplaceadvisor
Find our episode archive, subscribe options on Spotify, Google, Amazon, and more, and learn more about We’re Only Human: http://lhra.io/podcast
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Break the Ice: Join us for HR Tech Roundtable on Feb 25th
Like many parts of the United States this week, we’re snowed and iced in here in Huntsville, Alabama. Stay safe and warm out there! Next week I’m excited to jump into the first virtual event for the year, HR Tech Roundtable, with our partners at HR Tech Connect. The HR Tech Roundtable is an event…
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20+ High Impact HR Technology Acquisitions, Mergers, and More from 2020
In 2020, in spite of the pandemic-related shutdowns and other business impacts, the HR technology industry was within a few M&A deals of the 2019 numbers we were tracking (approximately 50). This represents a vibrant industry full of continuous innovation and providers striving to serve the needs of the HR buyer. It also helps to…
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HR Tech Awards 2020 Case Study: Waggl
Click here to download the full case study. Problems The Technology Solves Waggl is a cloud-based HR management solution that helps organizations streamline and elevate their Employee Voice programs to deliver actionable insight, fresh perspective, and tangible knowledge to leaders and teams around business topics that matter. It comes with a centralized dashboard that enables…
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