Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Zapier's Head of Onboarding: "We automated hundreds of hours of manual tasks"

Research Reports and Graphics

How Learning and Skill Development Affect Business Agility, Employee Belonging, and Productivity [Report]

There’s an old proverb that essentially states “the shoemaker’s children have no shoes.” The more modern version is “the cobbler’s children have no shoes,” even though handmade shoes are mostly a lost art. However, the metaphor still has a profound message. Where we have expertise, we often use that expertise for the benefit of others,…

Performance Management is Out: Performance Enablement is In

In the realm of organizational success, the approach to enhancing employee performance is undergoing a significant transformation. Gone are the days when traditional performance management methods—marked by goal-setting, monitoring, and reviewing—were the norms. These outdated practices, often criticized for their ineffectiveness and tendency to induce stress, are making way for a more dynamic and supportive…

Ghosting isn’t Unsolvable [Infographic]

The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up…

The Powerful Intersection of Performance, Development, and Recognition [Infographic]

The confluence of employee performance, development, and recognition within an organization holds transformative power as a cornerstone for fostering an invigorating and productive workplace atmosphere. When these elements are effectively integrated and supported, they enhance individual engagement and satisfaction and propel the organization’s collective success forward. Conversely, lacking adequate support in these areas can lead…

Creating a Positive Data-Driven Employee Experience [Infographic]

Crafting a top-notch employee experience is all about creating a workplace where everyone feels engaged, processes run smoothly, and the overall culture adds value. The secret? Using the right data at the right times. This approach transforms the day-to-day for employees, aligning their personal journey with the company’s goals. And here’s something interesting in our…

Quality of Hire is Critical: How to Make it Count

Recently there’s been a considerable amount of discussion on LinkedIn about this concept called “talent density.” Essentially it means that employers have to ensure that they have a high-quality workforce (a high concentration, or density, of top performers). In my opinion it’s just another name for quality of hire, the top metric that talent acquisition…

2024 Talent Acquisition Trends: What’s New and What’s Next [Report]

Every year I look forward to our team’s survey and analysis of the talent acquisition market, because it’s a space that moves quickly and has a tremendous amount of innovation both in the technologies as well as the practices that employers use to create successful outcomes. This year’s report is no exception, highlighting what is…

6+ Generative AI Applications in Talent Acquisition Today [Infographic]

Generative AI. It’s the topic in what seems like every conference agenda, presentation, and headline today. But so much of it is focused on things like ChatGPT and Google’s Gemini (formerly Google Bard). However, there are a few “flavors” of generative AI being used by talent acquisition and HR teams today: Off-the-shelf public systems like…

4 Research-Backed Actions to Engage and Convert More Candidates

The data points are clear: candidate expectations today have evolved, and if you’re not staying on top of those changes, you may be missing out on the very best talent in the market. Based on our proprietary research from more than 2,500 candidates in the last two years, here are four practical things you can…

RPO Buyer Study: Key Findings and Preferences [New Research]

Each year we partner with the RPO Association to produce a research study to examine and understand how the recruitment process outsourcing market is changing, what buyers expect, and the realities of the current landscape. Our latest report was recently released featuring findings from more than 500 RPO buyers, and it’s currently available at no…

Case Studies

Case Study Report: The Value of Company Culture in the Age of AI

By Ben Eubanks

In a world where technology reigns supreme, we must not forget the heart of our organizations—the culture. The beating heart of company culture guides our values, beliefs, and actions towards a higher purpose. Fulfillment, communication, trust, and diversity form the cornerstones of a transformative culture that fuels growth and fulfillment in the workplace. By championing…

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Trusaic 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Trusaic is a workplace equity technology company committed to advancing social good by helping organizations achieve pay equity, foster a more diverse and inclusive workforce, assist economically disadvantaged individuals with finding work, and ensure employee access to affordable healthcare. Trusaic’s mission is to create a better working world through data-driven, people-centered technology…

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SmartRank 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SmartRank is a Non-Traditional Productivity-ATS that completely automates the job applicant screening process, stack-ranks and filters those applicants, and gives hiring managers exactly what they’re looking for without using/needing a résumé. This saves time, increases hiring quality, and reduces both hiring manager frustration and recruiter workload. SmartRank was originally founded in April…

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SkyHive 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SkyHive is a Certified B Corporation and software provider of global workforce intelligence technology, optimizing labor market efficiencies in real-time for companies, communities, and national economies. Like the DNA of the human genome was coded, SkyHive has coded human capability. By doing so, governments, large enterprises, and educational institutions can reskill the…

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Schoox 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Schoox is workplace learning software with a people-first twist. For organizations with frontline, remote, and corporate learners who need an engaged and skilled workforce ready to take on the new challenges of their evolving business, Schoox is an award-winning learning management and talent development company. This SaaS solution delivers social-, mobile-, and…

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HiBob 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company HiBob is on a mission to enable companies to thrive through change using people-first strategies. The HCM platform, Bob, simplifies the complexities of today’s global, hybrid, and remote world of work, driving greater impact for HR, managers, and employees. The ideal customer is a modern, multinational, mid-enterprise company with 250-3,000 employees with…

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Jobvite 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Jobvite, an Employ Inc. brand, is a purpose-built proven talent acquisition (TA) solution built to innovate, scale, and solve the hiring complexities within sophisticated organizations across the entire TA lifecycle. Jobvite’s Evolve Talent Acquisition Suite is a comprehensive TA solution, empowering teams to address challenges across the entire talent acquisition lifecycle. The…

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Cornerstone 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Cornerstone powers the future-ready workforce with a next-generation talent experience platform designed to unite technology, data and content and inspire a work environment of growth, agility and success for all. With an AI-powered, skills-forward, experiential platform, built on an open architecture designed for neutrality and scale, Cornerstone helps organizations modernize their learning…

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Harri 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Harri is the revolutionary global leader in Frontline Employee Experience. The Harri platform is built for companies that have service at the heart of their business and believe that the customer experience will never exceed the employee experience. The Harri suite of talent attraction, workforce management, employee engagement and compliance technologies enable…

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15Five 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company 15Five is the holistic performance management company. 15Five equips HR teams with a complete, single-platform solution to improve manager effectiveness, drive high performance and engagement, and increase retention. 15Five was founded in 2011, by serial entrepreneur, David Hassell, and born of his deep desire to help people reach their fullest potential at…

Videos, Interviews, and Podcasts

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We’re Only Human 87: This Company Screens Thousands Of Candidates To Improve Inclusive Hiring Outcomes

“That hiring maanger still has a view of the candidate’s abilities and skills without being exposed to their race, gender, or ethnicity.” Scot Sessions, Talvista Did you know that there are nearly 200 cognitive biases that affect our decisions every day? While a decision about where to eat or what to wear is unlikely to…

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Combining Learning, Technology, And Culture With Christopher Lind On We’re Only Human

“For me it’s always been about focusing on how we can use technology to transform the way we develop, grow, and care for our employees.” Christopher Lind, learning technology leader at GE Healthcare and founder of Learning Sharks We’re Only Human episode 89 In today’s discussion, host Ben Eubanks digs in with Christopher Lind on…

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Virtual Open Enrollment and Benefits Communication Strategies On We’re Only Human

“We need help communicating the benefits we pour our hearts and souls into and making them successful for our employees.” Jesse Albro, Flimp Communications We’re Only Human Episode 90 Heads up: open enrollment will happen this year. While this seems like the strangest year in, well, forever, it also has some predictable elements to it.…

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Blockchain, Skills, And The Future Of Work With The Velocity Network Foundation On We’re Only Human

“We as an industry are driving toward the cliff and the HCM [technology] vendors are competing over who offers better tire pressure.” Dror Gurevich, Velocity Network Foundation We’re Only Human Podcast Episode 91 How are organizations gathering skill data inside the business? Our research shows that the most common method is also one of the most…

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Identifying The Skills Of Enterprise Organizations With Starmind On We’re Only Human

“At the beginning of my career, HR was looked at as a necessary evil. Now it’s completely flipped to where HR is the driving force for how companies grow and expand.” Eric Storm, Starmind We’re Only Human – Episode 92 Skills are the currency of business. Research shows that in the 1980s, 85%+ of organizational…

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Why Learning Is The Superpower We All Need: The Upskilling Imperative On We’re Only Human

“And to me, just hands down learning is the future of work. Let’s just put a period on that. That’s how I feel about this. We’ve entered this era of where there’s continuous, rapid change. It just keeps coming for us. Every day we’re faced with a new change. And the only way that we…

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How Do I Support A Remote Work Culture? A Q&A Episode On We’re Only Human

“My company is going remote because of COVID. How do I transition our culture over?” We’re Only Human — Episode 97 In today’s episode, Ben takes three audience questions: How do we move to a remote work culture? What payroll technology works for a smaller organization? How do I leave a toxic workplace? We are…

Making Work Achievable for HR and Business Leaders: HR Tech Talks Featuring Workday

Workday is one of the most recognizable names in the HCM technology space, and for good reason. They have a tremendous customer list, an ever-evolving set of features, and a firm grip on the future of the industry. In today’s HR Tech Talks conversation, Ben connects with SVP of Product Management Barbry McGann to discuss…

Talent Acquisition Insights from Phenom on HR Tech Talks

The world of hiring is very different from what it was a year ago. Yet one thing remains constant: it’s about connecting people with opportunities that fit them in a personalized, easy to use manner. Phenom has been doing this for years, and in this discussion Ben talks with Phenom’s leadership to see how they…

Voice of the Employee and Why it Matters More than Ever: Featuring Waggl on HR Tech Talks

In the last few months, employers have spent more time listening to their employees than virtually ever before. But things are also changing and shifting faster than ever before. In today’s HR Tech Talks episode, Ben talks with Michael Papay of Waggl about how voice of the employee initiatives allow employers to listen, respond, and…

Technology Reviews

HR Tech Awards 2024: Winners Announced

By Ben Eubanks

In our daily work with talent leaders and solution providers, we run into some incredible technology. Some of the tools available to organizations right now help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more. According to some sources,…

2023 Recap: A Turbulent Year with Significant M&A Changes in the HR Technology Market

By Ben Eubanks

Our annual reporting on M&A in the HR technology space is one of our most popular pieces of content year after year (see our 2022 version here). We look at some of the many announcements that happen over the course of the year, flag some key ones, and identify any big trends that seem to…

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Trusaic 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Trusaic is a workplace equity technology company committed to advancing social good by helping organizations achieve pay equity, foster a more diverse and inclusive workforce, assist economically disadvantaged individuals with finding work, and ensure employee access to affordable healthcare. Trusaic’s mission is to create a better working world through data-driven, people-centered technology…

hr tech awards

SmartRank 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SmartRank is a Non-Traditional Productivity-ATS that completely automates the job applicant screening process, stack-ranks and filters those applicants, and gives hiring managers exactly what they’re looking for without using/needing a résumé. This saves time, increases hiring quality, and reduces both hiring manager frustration and recruiter workload. SmartRank was originally founded in April…

isolved HCM Connect Conference: Serious Growth, Aggressive Roadmap, and a Critical AI Strategy

By Ben Eubanks

This week I spent time in beautiful Palm Springs at the isolved Connect user conference. If you’re not familiar with the name, isolved HCM’s hot pink brand is spreading quickly across the nation as they pick up customers, build out the product, and celebrate their increased successes in recent years. See my notes from the…

Ceridian Rebrands to Dayforce, Launches Range of New Features and Strategic Efforts

By Ben Eubanks

Fall for analysts like us in the HR technology space equates to travel season, with industry conferences and technology user conferences happening on a weekly basis between August and November. This week is Ceridian’s Insights conference in Las Vegas. Ceridian has been known for its Dayforce product for many years (the company has a 30…

2023 Compensation Data and Technology Buyer’s Guide and Landscape Report [New Research]

By Ben Eubanks

Every other year our team takes a deep dive into the world of compensation. We look at all of the top technology providers. We gather data from a wide variety of employers to understand how they are using data and technology to support comp practices. And we ultimately write the industry’s most in-depth research report…

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SkyHive 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company SkyHive is a Certified B Corporation and software provider of global workforce intelligence technology, optimizing labor market efficiencies in real-time for companies, communities, and national economies. Like the DNA of the human genome was coded, SkyHive has coded human capability. By doing so, governments, large enterprises, and educational institutions can reskill the…

hr tech awards

Schoox 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Schoox is workplace learning software with a people-first twist. For organizations with frontline, remote, and corporate learners who need an engaged and skilled workforce ready to take on the new challenges of their evolving business, Schoox is an award-winning learning management and talent development company. This SaaS solution delivers social-, mobile-, and…

hr tech awards

Jobvite 2023 HR Tech Awards Case Study

By Ben Eubanks

About the Company Jobvite, an Employ Inc. brand, is a purpose-built proven talent acquisition (TA) solution built to innovate, scale, and solve the hiring complexities within sophisticated organizations across the entire TA lifecycle. Jobvite’s Evolve Talent Acquisition Suite is a comprehensive TA solution, empowering teams to address challenges across the entire talent acquisition lifecycle. The…

See the Latest from Lighthouse Research & Advisory

How Learning and Skill Development Affect Business Agility, Employee Belonging, and Productivity [Report]

By Ben Eubanks

There’s an old proverb that essentially states “the shoemaker’s children have no shoes.” The more modern version is “the cobbler’s children have no shoes,” even though handmade shoes are mostly a lost art. However, the metaphor still has a profound message. Where we have expertise, we often use that expertise for the benefit of others,…

Read More

The Power of a Skills-Based Approach to Talent

By George Rogers

The Power of a Skills-Based Approach to Talent: Reducing Risk and Unlocking Workforce Potential In today’s rapidly evolving business environment, understanding the skills of your workforce is more important than ever. Whether it’s for hiring, development, or strategic decision-making, a skills-based approach to talent management has emerged as a powerful way to unlock the potential…

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Recruitment Process Outsourcing in the Age of AI: Streamlining Value and Impact

By Ben Eubanks

This past week I was in the great city of Chicago speaking at the RPO Association annual conference. I had the privilege of delivering a keynote on the newest research on RPO buyers, their priorities, and what they want most. There were so many incredible organizations represented in the attendee audience, and I am honored…

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HR Technology Conference 2024: Busting the “There’s Nothing New or Interesting” Myth

By Ben Eubanks

Every year our team attends HR Tech in Vegas, and inevitably every year I hear from someone on the show floor or post-event with the exact same complaint: There’s nothing new or exciting. -Various people For whatever reason, I put on my crusader hat and I end up highlighting a few of the companies I’ve…

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Performance Management is Out: Performance Enablement is In

By George Rogers

In the realm of organizational success, the approach to enhancing employee performance is undergoing a significant transformation. Gone are the days when traditional performance management methods—marked by goal-setting, monitoring, and reviewing—were the norms. These outdated practices, often criticized for their ineffectiveness and tendency to induce stress, are making way for a more dynamic and supportive…

Read More

What a Family Disney Trip Taught Me About Learning Experiences [Livestream Event]

By Ben Eubanks

When was the last time you had an “aha” moment that really excited you? For me it was during a recent family trip to Disneyland. I was keynoting at a conference in Indian Wells, California, and our kids tagged along for a quick visit to Disney before the school year began. We were at Star…

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HR Summer School Back 2 School Recap

By George Rogers

As the back-to-school season has kicked off for our children, it’s the perfect moment to revisit the highlights of this year’s HR Summer School 2024! Since its inception amid the 2020 pandemic, HR Summer School has stood at the forefront of bridging the HR community, delivering unparalleled virtual learning, and fostering a sense of inspiration…

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Ghosting isn’t Unsolvable [Infographic]

By George Rogers

The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up…

Read More

The Powerful Intersection of Performance, Development, and Recognition [Infographic]

By George Rogers

The confluence of employee performance, development, and recognition within an organization holds transformative power as a cornerstone for fostering an invigorating and productive workplace atmosphere. When these elements are effectively integrated and supported, they enhance individual engagement and satisfaction and propel the organization’s collective success forward. Conversely, lacking adequate support in these areas can lead…

Read More

Creating a Positive Data-Driven Employee Experience [Infographic]

By George Rogers

Crafting a top-notch employee experience is all about creating a workplace where everyone feels engaged, processes run smoothly, and the overall culture adds value. The secret? Using the right data at the right times. This approach transforms the day-to-day for employees, aligning their personal journey with the company’s goals. And here’s something interesting in our…

Read More

4 Critical Skills for the Modern Payroll Practitioner

By Ben Eubanks

Of all the disciplines within HR, payroll is often given short shrift. It’s arguably the most essential component of how employees interact with the company, but it’s not “exciting” and therefore gets little attention in the industry. Let’s change that. Let’s stop assuming that payroll is where the least qualified HR people end up. Let’s…

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Cornerstone Connect 2024: Acquisitions, Product Releases, and More

By Ben Eubanks

In the last year, most of the conversations I’ve had with employers around trends have come down to two big themes: skills and AI. Today, I had a chance to hear from the team at Cornerstone at Cornerstone Connect 2024 about some of the company’s future, and it is deeply tied to both of those…

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Quality of Hire is Critical: How to Make it Count

By Ben Eubanks

Recently there’s been a considerable amount of discussion on LinkedIn about this concept called “talent density.” Essentially it means that employers have to ensure that they have a high-quality workforce (a high concentration, or density, of top performers). In my opinion it’s just another name for quality of hire, the top metric that talent acquisition…

Read More

2024 Talent Acquisition Trends: What’s New and What’s Next [Report]

By Ben Eubanks

Every year I look forward to our team’s survey and analysis of the talent acquisition market, because it’s a space that moves quickly and has a tremendous amount of innovation both in the technologies as well as the practices that employers use to create successful outcomes. This year’s report is no exception, highlighting what is…

Read More

Talent Acquisition Trends Study: Top Insights Employers Must Know [Webinar]

By Ben Eubanks

When speaking with a talent acquisition leader recently, he mentioned that some of the challenges his team is facing have been the same ones that he’s faced at other organizations for over a decade. While that may be true, there are also many companies that are overcoming obstacles and creating hiring outcomes that are positive…

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