Research Library

Using the Research Library

The research below is drawn from more than five years of industry studies, practitioner interviews, and deep analysis of the most important topics facing talent leaders today.

Feel free to use the categories below to find what you are looking for, or you can search for content that matters most to you.

Insightful Highlights

Zapier's Head of Onboarding: "We automated hundreds of hours of manual tasks"

Research Reports and Graphics

2024 HR Tech M&A Activity: A Year of Resilience and Growth

The HR technology market in 2024 was a story of resilience and growth amidst a rapidly changing global landscape. With the U.S. election dominating headlines and sparking conversations around the future of work, and consumer confidence rebounding from the challenges of prior years, the HR tech space has continued to demonstrate its vital role in…

How Learning and Skill Development Affect Business Agility, Employee Belonging, and Productivity [Report]

There’s an old proverb that essentially states “the shoemaker’s children have no shoes.” The more modern version is “the cobbler’s children have no shoes,” even though handmade shoes are mostly a lost art. However, the metaphor still has a profound message. Where we have expertise, we often use that expertise for the benefit of others,…

Performance Management is Out: Performance Enablement is In

In the realm of organizational success, the approach to enhancing employee performance is undergoing a significant transformation. Gone are the days when traditional performance management methods—marked by goal-setting, monitoring, and reviewing—were the norms. These outdated practices, often criticized for their ineffectiveness and tendency to induce stress, are making way for a more dynamic and supportive…

Ghosting isn’t Unsolvable [Infographic]

The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up…

The Powerful Intersection of Performance, Development, and Recognition [Infographic]

The confluence of employee performance, development, and recognition within an organization holds transformative power as a cornerstone for fostering an invigorating and productive workplace atmosphere. When these elements are effectively integrated and supported, they enhance individual engagement and satisfaction and propel the organization’s collective success forward. Conversely, lacking adequate support in these areas can lead…

Creating a Positive Data-Driven Employee Experience [Infographic]

Crafting a top-notch employee experience is all about creating a workplace where everyone feels engaged, processes run smoothly, and the overall culture adds value. The secret? Using the right data at the right times. This approach transforms the day-to-day for employees, aligning their personal journey with the company’s goals. And here’s something interesting in our…

Quality of Hire is Critical: How to Make it Count

Recently there’s been a considerable amount of discussion on LinkedIn about this concept called “talent density.” Essentially it means that employers have to ensure that they have a high-quality workforce (a high concentration, or density, of top performers). In my opinion it’s just another name for quality of hire, the top metric that talent acquisition…

2024 Talent Acquisition Trends: What’s New and What’s Next [Report]

Every year I look forward to our team’s survey and analysis of the talent acquisition market, because it’s a space that moves quickly and has a tremendous amount of innovation both in the technologies as well as the practices that employers use to create successful outcomes. This year’s report is no exception, highlighting what is…

6+ Generative AI Applications in Talent Acquisition Today [Infographic]

Generative AI. It’s the topic in what seems like every conference agenda, presentation, and headline today. But so much of it is focused on things like ChatGPT and Google’s Gemini (formerly Google Bard). However, there are a few “flavors” of generative AI being used by talent acquisition and HR teams today: Off-the-shelf public systems like…

4 Research-Backed Actions to Engage and Convert More Candidates

The data points are clear: candidate expectations today have evolved, and if you’re not staying on top of those changes, you may be missing out on the very best talent in the market. Based on our proprietary research from more than 2,500 candidates in the last two years, here are four practical things you can…

Case Studies

How Paycor Transformed Workforce Management for All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…

How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement

By Ben Eubanks

Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…

How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics

By Ben Eubanks

isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…

How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies

By Ben Eubanks

iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…

How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…

Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions

By Ben Eubanks

Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…

How Paycor Empowered All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…

How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions

By Ben Eubanks

Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…

How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob

By Ben Eubanks

HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…

How Paycor Helped Dolphin Hotel Management Win the War for Talent

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by providing a unified platform designed to simplify and enhance every aspect of workforce management. From streamlining recruitment to empowering leaders with actionable insights, Paycor’s technology supports industries like healthcare, food and beverage, manufacturing, and professional services. Paycor focuses on empowering frontline…

Videos, Interviews, and Podcasts

Health Intelligence: Going Beyond Health Analytics with Springbuk on HR Tech Talks

Employers often put little thought into the data wrapped around their health benefits. But what if leaders could use health analytics to connect business metrics with the health of your workforce? In this episode of HR Tech Talks, I’m talking with Amy Brown from Springbuk (a 2020 HR Tech Awards winner!) about how their company helps employers to see trends and insights in the data. Join us to learn how we can get better at using this data for supporting our people.

#HRTechTalks

HR Tech for Midsize Companies: Featuring Namely on HR Tech Talks

If you’re a large enterprise, there are HR tools for you. If you’re a small company, there are HR tools for you. But what if you’re in a midsize company? In the past, employers with a few hundred up to a few thousand employees were in a kind of “no man’s land” when it came to HR tech. In this episode of HR Tech Talks, I’m going to talk with Larry Dunivan about how Namely tackles this challenge for employers.

#HRTechTalks

Connecting Healthcare Operations and Recruiting at Mercy on We’re Only Human

 “It’s about understanding that workforce isn’t a recruiting job. It isn’t a leadership job. It’s everybody’s job. If you have needs in the workforce, you must communicate them. And the vehicle to do that is our recruiting team.” Betty Jo Rocchio, Chief Nursing Officer, Mercy We’re Only Human — Episode 109 One of the…

A More Holistic View for Hiring Talent: Featuring iCIMS on HR Tech Talks

Historically, hiring has been an external activity, and the tools were primarily focused on workflows and candidate intake. The modern hiring technology stack has to be more evolved in order to attract candidates, engage them in the employer brand, and convert them to excited applicants.

In this episode of HR Tech Talks, Ben talks with iCIMS about their evolution to Talent Cloud, a suite of products to help employers hire externally with tools like SMS and internally with their Advance module.

Job Boards and the Human Touch in Recruiting: Featuring ClearedJobs on HR Tech Talks

Putting the Human Touch into Recruiting Technology – When recruiting talent, balancing technology and the human touch is critical. Job boards aren’t new, but many may not realize how versatile they can be, or how to include a personal touch in their recruiting strategy.

Reimagining Talent Management in 2021: Featuring Plum on HR Tech Talks

2020 revealed cracks in our talent systems that many HR leaders already knew were there. In this episode, I will chat with Caitlin MacGregor, CEO of Plum, about 2021 being the year to make meaningful change when it comes to how organizations should think about, invest in, and optimize talent. Because if not now, then…

Democratizing Recruiting Automation: Featuring GoHire on HR Tech Talks

Recruiting automation may seem like an incredibly complex topic, but it doesn’t have to be. Since 2016 when GoHire launched its first recruiting chatbot on Facebook Messenger, they and other companies have been helping to bring employers and candidates together in simple, yet powerful ways. In this episode of HR Tech Talks, Ben will talk…

Let’s Solve Real Problems: Featuring Joyous on HR Tech Talks

One of the most challenging parts of HR technology is that it doesn’t always get buy in from the business. But there are tools available today that help to illuminate performance and productivity gaps, business-impacting issues, and more. In this discussion with Mike Carden, HR technology industry veteran and Cofounder of Joyous, we’ll look at…

Making Culture Tangible and Inclusive: Featuring Questback on HR Tech Talks

One of the biggest challenges people have with culture is that it’s often vague or unclear. Or, as is often the case, there is a gap between reality and what leadership thinks, creating friction for the organization in a variety of visible and invisible ways. This fuels not only innovation and growth, but a critical…

we're only human podcast tile

Engaging A Field-Based Workforce – Lessons From Nussbaum Transportation On We’re Only Human

“You can reconcile accounting, but you can’t always reconcile people.” Jeremy Stickling, Chief Administrative Officer at Nussbaum Transportation We’re Only Human — Episode 104 Turnover in some trucking and transportation companies runs nearly 100% a year, meaning they turn over virtually every employee over a 12 month period. But at Nussbaum, the turnover runs under…

Technology Reviews

2024 HR Tech M&A Activity: A Year of Resilience and Growth

By Ben Eubanks

The HR technology market in 2024 was a story of resilience and growth amidst a rapidly changing global landscape. With the U.S. election dominating headlines and sparking conversations around the future of work, and consumer confidence rebounding from the challenges of prior years, the HR tech space has continued to demonstrate its vital role in…

Maximizing ROI in the Modern Workplace: How Employee Experience Technology Drives Business Performance

By George Rogers

Understanding Employee Experience Technology Employee experience technology encompasses tools designed to improve various aspects of an employee’s journey within a company. These tools aim to streamline processes, boost employee engagement, and facilitate a more connected and productive workplace culture, from recruitment and onboarding to performance management and offboarding. The essence of this technology lies in…

How Paycor Transformed Workforce Management for All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…

How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement

By Ben Eubanks

Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…

How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics

By Ben Eubanks

isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…

How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies

By Ben Eubanks

iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…

How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…

Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions

By Ben Eubanks

Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…

How Paycor Empowered All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…

How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions

By Ben Eubanks

Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…

See the Latest from Lighthouse Research & Advisory

2024 HR Tech M&A Activity: A Year of Resilience and Growth

By Ben Eubanks

The HR technology market in 2024 was a story of resilience and growth amidst a rapidly changing global landscape. With the U.S. election dominating headlines and sparking conversations around the future of work, and consumer confidence rebounding from the challenges of prior years, the HR tech space has continued to demonstrate its vital role in…

Read More

HR Tech Awards: In Partnership with UNLEASH and Now Open for 2025 Submissions

By Ben Eubanks

One of the most exciting programs that our team runs every year is the HR Tech Awards. Over the last five years we’ve awarded dozens of companies for their work across talent acquisition, benefits, compensation, talent management, learning, and other key areas. The heart behind this program is to create a way for HR and…

Read More

Maximizing ROI in the Modern Workplace: How Employee Experience Technology Drives Business Performance

By George Rogers

Understanding Employee Experience Technology Employee experience technology encompasses tools designed to improve various aspects of an employee’s journey within a company. These tools aim to streamline processes, boost employee engagement, and facilitate a more connected and productive workplace culture, from recruitment and onboarding to performance management and offboarding. The essence of this technology lies in…

Read More

How Paycor Transformed Workforce Management for All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, delivering a unified experience for all things HR. With an unrivaled product depth and a single source of truth for employee data, Paycor ensures that users never have to switch platforms, log in to multiple systems, or re-key…

Read More

How Quantum Workplace Helped Seacoast Bank Build a Culture of Listening and Engagement

By Ben Eubanks

Quantum Workplace: Empowering Employee Success Through Engagement and Performance Quantum Workplace is redefining how organizations drive employee success by creating tools that prioritize engagement, performance, and alignment. With over two decades of data and methodology backing its solutions, Quantum Workplace has become the trusted partner for organizations seeking to inspire impact and build a magnetic…

Read More

How DuraServ Used isolved to Transform HR Insights and Gain Actionable Workforce Analytics

By Ben Eubanks

isolved: Transforming Employee Experience and People Analytics For nearly 40 years, isolved has been at the forefront of transforming employee experiences through its innovative human capital management (HCM) platform, isolved People Cloud. Originally established to help businesses navigate COBRA, isolved has evolved into a leading provider of integrated HR solutions for businesses of all sizes.…

Read More

How iCIMS Helped SiteOne Boost Completed Applications by 55% and Revolutionize Recruitment Strategies

By Ben Eubanks

iCIMS: Building Winning Workforces with Talent Acquisition Technology iCIMS is a global leader in talent acquisition technology, empowering organizations to attract, engage, hire, and retain top talent. With over 20 years of innovation, iCIMS has transformed how organizations worldwide connect with the right people and build exceptional candidate and employee experiences. In 2023 alone, iCIMS…

Read More

How Dolphin Hotel Management Transformed Hiring with Paycor’s Recruiting Solution

By Ben Eubanks

Paycor: Empowering Leaders to Build Winning Teams Paycor is a leader in Human Capital Management (HCM) solutions, designed to empower leaders with the tools they need to streamline HR processes and focus on strategic initiatives like talent development, employee engagement, and retention. Offering a unified platform for all things HR, Paycor eliminates the need for…

Read More

Driving Retention and Skills Transformation with Phenom’s Employee-First Solutions

By Ben Eubanks

Phenom: Redefining Talent Acquisition and Development with AI Phenom is transforming talent management by creating AI-driven solutions that connect candidates, employees, recruiters, and managers across a seamless platform. By fostering personalized, skills-forward experiences, Phenom helps organizations hire faster, develop employees to their full potential, and retain top talent longer. Phenom’s Intelligent Talent Experience platform powers…

Read More

How Paycor Empowered All City Management Services (ACMS)

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by delivering a unified platform that simplifies workforce operations while driving strategic value for leaders. Paycor’s solutions empower organizations to streamline recruitment, onboarding, payroll, and career development processes, providing a single source of truth for employee data and enabling more effective decision-making.…

Read More

How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions

By Ben Eubanks

Mineral: The HR and Compliance Partner for Growing Businesses Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship…

Read More

How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob

By Ben Eubanks

HiBob: Redefining HCM for a Global, People-First World HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences. HiBob partners with over 3,600 global companies, including Extreme…

Read More

How Paycor Helped Dolphin Hotel Management Win the War for Talent

By Ben Eubanks

Paycor: Empowering Leaders with Comprehensive HCM Solutions Paycor revolutionizes human capital management (HCM) by providing a unified platform designed to simplify and enhance every aspect of workforce management. From streamlining recruitment to empowering leaders with actionable insights, Paycor’s technology supports industries like healthcare, food and beverage, manufacturing, and professional services. Paycor focuses on empowering frontline…

Read More

How Mercer Helped Moët Hennessy Drive Pay Equity and Build a More Inclusive Workforce

By Ben Eubanks

Mercer: Redefining the Future of Work Through Pay Equity Mercer is a global leader in talent management, committed to building brighter futures through transformative strategies in the areas of work, retirement, and well-being. With a presence in over 130 countries, Mercer partners with organizations to address complex workforce challenges, including pay equity. Leveraging cutting-edge tools…

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How Papaya Global Helped SentinelOne Streamline Global Payroll and Enable Seamless Expansion

By Ben Eubanks

Papaya Global: Transforming Global Payroll and Workforce Management Papaya Global is a trailblazer in global payroll, payments, and workforce management, providing organizations with a seamless, automated solution to manage workforce expenses across 160+ countries. As the first SaaS fintech platform of its kind, Papaya’s unified payroll and payments technology consolidates disparate processes into a single,…

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