“It’s about understanding that workforce isn’t a recruiting job. It isn’t a leadership job. It’s everybody’s job. If you have needs in the workforce, you must communicate them. And the vehicle to do that is our recruiting team.”
Betty Jo Rocchio, Chief Nursing Officer, Mercy
We’re Only Human — Episode 109
One of the consistent priorities in our research over the last few years for recruiters is to align with the business and build deep, strategic partnerships. In today’s episode, you’ll get unique insights from Mercy about how the talent acquisition leadership interacts and engages with its nursing operations leaders.
Ben talks with Kayla Drady and Betty Jo Rocchio about their partnership, how they interact with and support each other (especially during COVID times), and what lessons they think other talent and business leaders could use to create deeper relationships. In this episode you’ll learn how to create that lasting, impactful relationship with key stakeholders, including the role of skill data, analytics tools, and more.
Learn about Mercy’s recruiting activities and openings here: careers.mercy.net
Learn about Mercy’s mission: mercy.net/about/
Thanks to Phenom for introducing us to Mercy!
See our episode archives for We’re Only Human and subscribe: http://lhra.io/podcast

Ben Eubanks is the Chief Research Officer at Lighthouse Research & Advisory. He is an author, speaker, and researcher with a passion for telling stories and making complex topics easy to understand.
His latest book Artificial Intelligence for HR (3rd Ed) showcases how employers can balance AI adoption with a people-first approach. It is the world’s most-cited research on AI applications for HR.
His other books include Talent Scarcity, which answers the question every business leader has asked in recent years: “Where have the high-quality workers gone, and how do we hire and keep them?” It shares practical and strategic recruiting and retention ideas and case studies for every employer.
Ben has more than 15 years of experience both as an HR/recruiting executive as well as a researcher on workplace topics. His work is practical, relevant, and valued by practitioners from F100 firms to SMB organizations across the globe.
He has spoken to tens of thousands of HR professionals across the globe and enjoys sharing about technology, talent practices, and more. His speaking credits include the SHRM Annual Conference, Seminarium International, PeopleMatters Dubai and India, and over 100 other notable events.