With all of the news focusing on layoffs and potential economic challenges, it might surprise you to hear that employers hiring frontline staff are still struggling to find enough people to fill all of their open positions. In 2023, these challenges will continue, but employers that understand what the frontline workforce needs will be able…

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When it comes to hiring, employers spend a good bit of time learning and understanding what their candidates are looking for. We want to make sure our organizations are appealing and attractive. However, I’ve found that on the learning side, we’re a little less proactive. We don’t always have or gather information about what our…

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In the coming month or two we’ll be unveiling the findings of our new Frontline Worker study, but today I want to share a few statistics that are practical and targeted at a common problem every employer faces today. 15-plus years ago when I got married, I thought I knew what it meant to support…

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Chatbots, also known as conversational recruiting tools, have become an essential component for the hiring technology stack at many organization. Used for everything from capturing information and light prescreening of candidates to scheduling interviews and more, these tools have a variety of applications across the hiring process. But new research shows that usage and value…

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Employers are trying. They really are. In the new report published this week based on responses from 1,000 employers and 1,000 workers, we saw organizations clearly attempting to support the mental health of their people with tools, resources, training, and other approaches. But the workforce is saying it’s not enough. Those changes aren’t being implemented, felt,…

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