In our research on high-performing organizations, the term “complexity coefficient” is one that we use to describe companies that are outliers from the standpoint of investment into HR operations. What exactly is this coefficient, and why is it a crucial factor in organizational management? In essence, the complexity coefficient describes a phenomenon where an organization’s…

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Employers across the globe have felt the challenges associated with talent shortages in recent years, and frontline employers have felt those pains most acutely. The realities are staggering: Record high quit rates: every month since February 2021 voluntary resignations have been above the highest historical figures. The combination of employee stress and burnout was one…

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