Augmented Listening Report

In the past few years I have been digging very deep into AI and how it can help (and hurt) the employee experience. What I’ve been itching to do, however, is create an experiment that demonstrates just how powerful AI can be when paired with essential human skills in the workplace. An Experimental Approach This…

Read More

Last year, Amazon shuttered an algorithm the team was developing because it realized it was biased. The algorithm was developed by the company’s engineers to look at high-performing employee profiles and then select the right candidates from the firm’s resume database. The problem? The algorithm favored men in its selection process. When this story hit…

Read More

When I was writing my book, Artificial Intelligence for HR, I thought very hard about doing a study on AI adoption by HR professionals. I wanted to understand the degree of penetration into today’s workplace, and the book was my perfect “excuse” as a researcher to explore the topic. However, in my digging I ran…

Read More

Last month news broke that an AI-powered facial recognition technology used by law enforcement was actually biased against, well, pretty much everyone other than white men. This news hit the public like a slap in the face, but it’s something I’ve been seeing behind the scenes for some time now. Artificial intelligence as a technology…

Read More

This week I am going to be doing a SHRM NextChat on Wednesday from 2-3p Central time. This is a Twitter chat where people can ask me any question or jump into the dialogue, and the focus is going to be all around artificial intelligence and the future of work. Here’s the blurb from the…

Read More

In the 1980s, Hans Moravec and other AI researchers discovered a curious finding that we now know as Moravec’s Paradox. Essentially, AI can very easily learn to do things that are “hard” for humans, such as advanced statistics and analysis. On the other hand, things that are very simple for humans, such as identifying colors or…

Read More
artificial intelligence learning development

AI is penetrating into every aspect of HCM, including learning and development. In many briefings with technology providers I’m hearing the same thing over and over again: we designed this experience to be like the Netflix of learning content. That’s a nice sentiment, but Netflix is an entertainment streaming service with highly personalized experiences for…

Read More