The phenomenon of candidate ghosting, where candidates suddenly cease communication with potential employers, has become an increasing concern in the hiring landscape. This trend manifests in various forms, including candidates who apply and never respond to outreach, individuals who participate in interviews but vanish without feedback and even new hires who fail to show up on their first day of work. Each type of ghosting presents challenges, from the initial confusion and wasted resources in the recruitment process to the potentially more severe implications of starting a role without a crucial team member. Such unpredictable behavior can severely disrupt the rhythm of business operations, making strategies to mitigate these occurrences essential for maintaining hiring predictability and, thus, business sustainability.

One big callout from the infographic below from our Talent Acquisition Trends study shows that workers ages 18-24 are 2x as likely to say they ghost employers because the hiring process is too long and complicated.

Three of the top five practices to minimize ghosting:

  1. Stop ghosting candidates: Show up and be present when you do.
  2. Give them consistent updates: Inspect what you expect and communicate.
  3. Be helpful: Educate and inform.

To address these challenges, companies can adopt several effective strategies to minimize the occurrence of ghosting throughout the hiring process. Keeping candidates engaged is paramount; this can be achieved by maintaining clear, open lines of communication and providing regular updates about the status of their applications. Personalizing the recruitment experience can also make candidates feel valued and less likely to disengage. Simplifying the hiring process can reduce the room for candidates to lose interest or feel overwhelmed. This might include reducing the number of interview rounds or streamlining paperwork and other formalities, making the end-to-end experience more candidate-friendly.

Download Ghosting isn’t Unsolvable Infographic