In our research on high-performing organizations, the term “complexity coefficient” is one that we use to describe companies that are outliers from the standpoint of investment into HR operations. What exactly is this coefficient, and why is it a crucial factor in organizational management? In essence, the complexity coefficient describes a phenomenon where an organization’s…

Read More

At the Learning Technologies UK event last week, I found in many conversations with learning professionals that they can get bogged down and frustrated by the continuous treadmill. Identify a need, build/acquire training, develop skills, measure outcomes, and repeat. That’s a simplified version of what our friends in talent development do every day. It’s not…

Read More

The workplace is where people go to earn a living, be productive, and learn new skills, so why not use it as a way to develop your employees at the same time? Mentoring someone in the workplace can help them grow professionally while also benefiting their manager with stronger ties to the organization. By the…

Read More

With all of the news focusing on layoffs and potential economic challenges, it might surprise you to hear that employers hiring frontline staff are still struggling to find enough people to fill all of their open positions. In 2023, these challenges will continue, but employers that understand what the frontline workforce needs will be able…

Read More