Employers across the globe have felt the challenges associated with talent shortages in recent years, and frontline employers have felt those pains most acutely. The realities are staggering: Record high quit rates: every month since February 2021 voluntary resignations have been above the highest historical figures. The combination of employee stress and burnout was one…

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Frontline Workplaces: Experiencing High Turnover? The Cause May Be Your Manager It’s no secret that industries with frontline workers are struggling to hire and retain talent. Frontline positions require workers to perform their job in person, which talent may view as a drawback in a competitive labor landscape where many industries offer hybrid or remote…

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With all of the news focusing on layoffs and potential economic challenges, it might surprise you to hear that employers hiring frontline staff are still struggling to find enough people to fill all of their open positions. In 2023, these challenges will continue, but employers that understand what the frontline workforce needs will be able…

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In today’s workplace with the economy shifting and employers looking to slow hiring, we’re seeing some confusing signals. With some firms laying off workers or freezing hiring, others are still going nearly as fast as they possibly can. The last data from the BLS shows that job openings increased to 10.7 million on the last…

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In the coming month or two we’ll be unveiling the findings of our new Frontline Worker study, but today I want to share a few statistics that are practical and targeted at a common problem every employer faces today. 15-plus years ago when I got married, I thought I knew what it meant to support…

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