Putting the Human Touch into Recruiting Technology – When recruiting talent, balancing technology and the human touch is critical. Job boards aren’t new, but many may not realize how versatile they can be, or how to include a personal touch in their recruiting strategy.
One of the most difficult parts of looking for jobs as a candidate is feeling a little like a widget on an assembly line. In this HR Tech Talks episode, Ben talks with Kathleen Smith of ClearedJobs.Net about how employers can balance automation and technology with the critical human touch when it comes to hiring. Join us and share your stories of what’s worked, what hasn’t, and how we can do better for the candidates in the job seeker community.

Ben Eubanks is the Chief Research Officer at Lighthouse Research & Advisory. He is an author, speaker, and researcher with a passion for telling stories and making complex topics easy to understand.
His latest book Artificial Intelligence for HR (3rd Ed) showcases how employers can balance AI adoption with a people-first approach. It is the world’s most-cited research on AI applications for HR.
His other books include Talent Scarcity, which answers the question every business leader has asked in recent years: “Where have the high-quality workers gone, and how do we hire and keep them?” It shares practical and strategic recruiting and retention ideas and case studies for every employer.
Ben has more than 15 years of experience both as an HR/recruiting executive as well as a researcher on workplace topics. His work is practical, relevant, and valued by practitioners from F100 firms to SMB organizations across the globe.
He has spoken to tens of thousands of HR professionals across the globe and enjoys sharing about technology, talent practices, and more. His speaking credits include the SHRM Annual Conference, Seminarium International, PeopleMatters Dubai and India, and over 100 other notable events.