How Oviva Healthcare Achieved a 301% ROI and Reduced Employee Turnover by 10.5% with HiBob
HiBob: Redefining HCM for a Global, People-First World
HiBob’s modern HCM platform, Bob, empowers companies to navigate today’s global and hybrid workplace with people-first strategies. Designed for organizations with 100-8,000 employees and dispersed teams, Bob streamlines HR processes, supports data-driven decision-making, and creates exceptional employee experiences.
HiBob partners with over 3,600 global companies, including Extreme Reach, Jobber, Oyster, and VaynerMedia, helping them unify their people operations, boost engagement, and drive measurable business results.
HiBob is a winner in the 2024 HR Tech Awards program. The following case study was a major contributor to HiBob’s entry and subsequent win. For more information, please visit HRTechAwards.org.
Case Study: Oviva Healthcare’s Journey with HiBob
The Challenge: Scaling HR Operations Across Borders
Oviva Healthcare, a private healthcare company specializing in diet and lifestyle management, experienced rapid growth across the UK, Switzerland, Germany, and France. The organization’s previous HR system, Breathe HR, lacked the functionality to support its global operations, leading to inefficiencies and manual processes. Oviva needed an HCM platform that could automate HR tasks, provide multi-language support, and streamline operations across multiple regions.
The Solution: HiBob’s HCM Platform
After evaluating options, Oviva selected HiBob for its superior functionality and global capabilities, including:
- Support for multiple languages and holiday calendars.
- Automated integrations with payroll systems like Payfit.
- Intuitive interface requiring minimal training.
- Comprehensive analytics and insights into employee data.
The implementation was completed in just two months with involvement from HR managers and advisors across key regions.
The Results: Transformative Business and Employee Outcomes
With HiBob, Oviva achieved significant cost savings, enhanced employee engagement, and improved HR efficiency:
- Avoided Headcount Costs: Automated processes saved over £152,000 ($194,000) annually by eliminating the need for additional HR administrators in multiple regions.
- Budget Optimization: The compensation module reduced pay inequity and saved approximately £63,000 ($80,000) in its first year.
- Enhanced Engagement: Employee engagement increased to 78%, driven by features like Kudos, shoutouts, and wellbeing quizzes.
- Reduced Turnover: Voluntary turnover decreased by 10.5%, saving about £65,000 ($83,000) annually, thanks to analytics and insights into employee satisfaction.
- Streamlined Onboarding: Time spent onboarding new hires decreased by 66%, saving £23,000 ($29,000) annually and reducing new hire drop-off rates.
“HiBob has been a game-changer for our HR operations. From simplifying global processes to reducing turnover, the platform has significantly improved our efficiency and employee satisfaction,” noted an Oviva representative.
Conclusion: A People-First Platform for Global Growth
HiBob has empowered Oviva to scale its HR operations seamlessly, creating an equitable and engaging employee experience across regions. By integrating advanced features and providing actionable insights, Bob has helped Oviva achieve a 301% ROI, enhance employee retention, and foster a future-ready workforce.
For organizations seeking to navigate the complexities of global HR while prioritizing employee experience, Oviva’s success with HiBob demonstrates the transformative potential of a modern, people-first HCM platform.
Ben Eubanks is the Chief Research Officer at Lighthouse Research & Advisory. He is an author, speaker, and researcher with a passion for telling stories and making complex topics easy to understand.
His latest book Talent Scarcity answers the question every business leader has asked in recent years: “Where are all the people, and how do we get them back to work?” It shares practical and strategic recruiting and retention ideas and case studies for every employer.
His first book, Artificial Intelligence for HR, is the world’s most-cited resource on AI applications for hiring, development, and employee experience.
Ben has more than 10 years of experience both as an HR/recruiting executive as well as a researcher on workplace topics. His work is practical, relevant, and valued by practitioners from F100 firms to SMB organizations across the globe.
He has spoken to tens of thousands of HR professionals across the globe and enjoys sharing about technology, talent practices, and more. His speaking credits include the SHRM Annual Conference, Seminarium International, PeopleMatters Dubai and India, and over 100 other notable events.