How Longchamp USA Boosted Retention and Streamlined Compliance with Mineral’s HR Solutions
Mineral: The HR and Compliance Partner for Growing Businesses
Mineral, a Mitratech company, is the trusted HR and compliance leader for small-to-medium-sized businesses (SMBs). Serving over 1 million businesses through partnerships with 2,500 insurance brokers, health insurers, PEOs, and HCMs, Mineral provides the tools, data, and human expertise needed to simplify HR compliance. Its flagship solutions, including the Mineral Platform, Mineral Intelligence, Mineral Experts, and the soon-to-launch Mineral AI, empower SMBs to navigate complex HR challenges with ease and confidence.
Mineral is a winner in the 2024 HR Tech Awards program. The following case study was a major contributor to Mineral’s entry and subsequent win. For more information, please visit HRTechAwards.org.
Longchamp USA: Transforming HR with Mineral
The Challenge: Building a Modern HR Department
When Longchamp USA’s Vice President of Human Resources, Stacie Gibson, joined the company, it lacked a formal HR department. Managing HR compliance across nine states with no centralized tools or processes was a daunting task. The company needed a comprehensive HR solution to establish policies, ensure multi-state compliance, and promote employee engagement.
The Solution: Mineral’s Comprehensive HR Tools
Longchamp USA partnered with Mineral to address its HR challenges, leveraging:
- Mineral Platform: Access to customizable policies, compliance checklists, and templates for fast, accurate HR management.
- Mineral Experts: On-demand certified HR and legal experts offering guidance on complex workforce regulations.
- Smart Employee Handbook Plus: A premium tool for creating accurate, multi-state-compliant employee handbooks.
- Workplace Harassment Prevention Training: Ensuring compliance with state-specific mandates.
- Anonymous Reporting Tool: Providing employees with a secure way to report incidents, enhancing transparency and confidence.
The Results: Transformative Impact on Compliance and Retention
With Mineral’s solutions, Longchamp USA achieved remarkable outcomes:
- Streamlined Compliance: The HR Compliance Library and handbook tools simplified multi-state compliance, saving tens of thousands of dollars in legal fees.
- Increased Retention: Employee retention rates improved by 10%, thanks to professional development initiatives supported by Mineral’s training content.
- Enhanced Employee Confidence: The Anonymous Reporting tool fostered transparency and trust within the organization.
- Faster Policy Implementation: During the pandemic, Mineral’s policy templates allowed Gibson’s team to rapidly create work-from-home and PTO policies.
Transforming HR with Confidence
Longchamp USA has also expanded its leadership development efforts, using Mineral’s training content to create learning plans for employees. These plans have supported promotions from within, fostering engagement and preparing the next generation of leaders.
A Resource for the Future
“Human resource management is complicated, challenging, and crucial to get right,” says Gibson. “With Mineral, I feel like we can address any issues that come our way. We are confident in our compliance and proud of the opportunities and protections we provide our workforce.”
For SMBs seeking a comprehensive HR and compliance solution, Longchamp USA’s journey with Mineral highlights how the right tools and expertise can transform challenges into opportunities.
Ben Eubanks is the Chief Research Officer at Lighthouse Research & Advisory. He is an author, speaker, and researcher with a passion for telling stories and making complex topics easy to understand.
His latest book Talent Scarcity answers the question every business leader has asked in recent years: “Where are all the people, and how do we get them back to work?” It shares practical and strategic recruiting and retention ideas and case studies for every employer.
His first book, Artificial Intelligence for HR, is the world’s most-cited resource on AI applications for hiring, development, and employee experience.
Ben has more than 10 years of experience both as an HR/recruiting executive as well as a researcher on workplace topics. His work is practical, relevant, and valued by practitioners from F100 firms to SMB organizations across the globe.
He has spoken to tens of thousands of HR professionals across the globe and enjoys sharing about technology, talent practices, and more. His speaking credits include the SHRM Annual Conference, Seminarium International, PeopleMatters Dubai and India, and over 100 other notable events.