How HR Hero by BLR Helped General Revenue Corporation Streamline Compliance and Save Time
HR Hero by BLR: Simplifying HR with Compliance and Training Solutions
BLR, a trusted provider of management software and corporate training for nearly five decades, empowers organizations to upskill staff, mitigate risks, and enhance operational efficiencies. Its HR platform, HR Hero®, consolidates compliance information, training materials, and tools into a single solution. Designed by in-house attorneys and HR experts, HR Hero provides actionable insights, customizable resources, and automated updates to help HR professionals navigate the complexities of employment law and compliance with confidence.
HR Hero by BLR is a winner in the 2024 HR Tech Awards program. The following case study was a major contributor to HR Hero’s entry and subsequent win. For more information, please visit HRTechAwards.org.
General Revenue Corporation: Transforming HR Operations with HR Hero
The Challenge: Navigating Complex HR Regulations
General Revenue Corporation, a student loan servicing company with 1,300 employees, faced significant challenges as it expanded hiring nationwide during the pandemic. HR Director Mimi Wise, a seasoned professional with 25 years of experience, needed a centralized solution to manage diverse state-specific HR regulations, particularly sick leave laws. Manual research methods, such as Internet searches and consultations with legal resources, were time-consuming and prone to error, leaving her team struggling to stay compliant in a rapidly changing legal landscape.
The Solution: HR Hero’s Centralized Platform
HR Hero provided Wise with a comprehensive solution to streamline her HR processes. The platform’s features included:
- Up-to-Date Compliance Information: A centralized database of state and federal HR laws and policies.
- Customizable Resources: Templates for employee handbooks tailored to state-specific requirements.
- Expert Support: Timely, reliable assistance from HR experts and account representatives.
- Automation and Alerts: Proactive updates on compliance changes, reducing manual oversight.
“HR Hero has been my most valuable assistant in helping me keep up with the different laws and policies in all 50 states and provide answers to my employees during the pandemic,” said Wise.
Breakthrough Results: Time Savings and Improved Compliance
Since implementing HR Hero, General Revenue Corporation has achieved:
- 94% Time Savings: Wise’s team reduced time spent on employment law research and handbook updates to just one hour per month.
- Streamlined Compliance: Customized, state-specific handbooks ensured consistent alignment with regulations.
- Enhanced Efficiency: The comprehensive policy database empowered Wise to answer employee questions quickly and accurately.
With HR Hero, Wise transitioned from a reactive, manual approach to a proactive, streamlined workflow, freeing up time for more strategic initiatives.
Conclusion: A Reliable Partner for HR Challenges
HR Hero has transformed how General Revenue Corporation manages HR operations, empowering Wise and her team to navigate the complexities of nationwide compliance with ease. As the company continues to expand, HR Hero remains a vital tool for ensuring alignment with evolving regulations and fostering an efficient, compliant workplace.
For HR professionals seeking to simplify their workload and enhance compliance, General Revenue Corporation’s success demonstrates the value of HR Hero as a trusted partner in tackling modern HR challenges.
Ben Eubanks is the Chief Research Officer at Lighthouse Research & Advisory. He is an author, speaker, and researcher with a passion for telling stories and making complex topics easy to understand.
His latest book Talent Scarcity answers the question every business leader has asked in recent years: “Where are all the people, and how do we get them back to work?” It shares practical and strategic recruiting and retention ideas and case studies for every employer.
His first book, Artificial Intelligence for HR, is the world’s most-cited resource on AI applications for hiring, development, and employee experience.
Ben has more than 10 years of experience both as an HR/recruiting executive as well as a researcher on workplace topics. His work is practical, relevant, and valued by practitioners from F100 firms to SMB organizations across the globe.
He has spoken to tens of thousands of HR professionals across the globe and enjoys sharing about technology, talent practices, and more. His speaking credits include the SHRM Annual Conference, Seminarium International, PeopleMatters Dubai and India, and over 100 other notable events.