New Research: HR Practices of High-Performing SMBs
Recently we published our larger report on SMB HR Technology, Staffing, and Outsourcing trends. One of the interesting components of the data we examined was what high-performing employers (those with better revenue, retention, and employee engagement) do differently than others.
The data almost always do two things: confirm a few things we expected to logically find and surprise us in areas we were not expecting. Our new SMB HR Technology, Staffing, and Outsourcing research was no different. While our data don’t go to the length of telling us that these things *cause* an employer to be a high performer, the correlation is undeniable.
In this study we looked through two key lenses to get both depth and breadth in the research:
- Surveyed 1,000 employers with 1,000 or fewer employees, many of which have global operations
- Interviewed 50 HR leaders one-on-one to understand priorities, decision-making processes, and other relevant factors
The results were intriguing overall, but delving into the high-performing cuts of the data showed us three clear trends.
Check out the report here to read through the three lenses where we found interesting approaches and correlations.
Ben Eubanks is the Chief Research Officer at Lighthouse Research & Advisory. He is an author, speaker, and researcher with a passion for telling stories and making complex topics easy to understand.
His latest book Talent Scarcity answers the question every business leader has asked in recent years: “Where are all the people, and how do we get them back to work?” It shares practical and strategic recruiting and retention ideas and case studies for every employer.
His first book, Artificial Intelligence for HR, is the world’s most-cited resource on AI applications for hiring, development, and employee experience.
Ben has more than 10 years of experience both as an HR/recruiting executive as well as a researcher on workplace topics. His work is practical, relevant, and valued by practitioners from F100 firms to SMB organizations across the globe.
He has spoken to tens of thousands of HR professionals across the globe and enjoys sharing about technology, talent practices, and more. His speaking credits include the SHRM Annual Conference, Seminarium International, PeopleMatters Dubai and India, and over 100 other notable events.