New Research: SMB HR Tech, Staffing, and Outsourcing Trends

November 5, 2019

New Research: SMB HR Tech, Staffing, and Outsourcing Trends

smb hr adoption curveDid you know that within the United States, more than 99% of all businesses have 999 or fewer employees? That means when we talk about enterprise organizations, we’re targeting less than 1% of all businesses.

Yes, I understand that the larger ones employ more people, but when you add it all up, the largest companies in the US only employ 13.7% of the total workforce. The other 86.3% are employed by firms under the 1,000-employee mark.

This was part of our thought process as our team embarked on the HR Adoption Curve research project this year to understand what HR looks like at organizations between 1 and 999 employees, and the insights from this project have not only given us hope for the future of HR but also a great peek at how these firms do three key things:

  • Buy and adopt HR technology of various kinds to support ongoing growth and strategy
  • Hire HR staff to not only stay compliant but create a positive, powerful employee experience
  • Outsource activities that are not critical in order to spend more time and effort on business alignment

In the report, we outline the data from this study of 1,000 employers. Additionally, that quantitative study is emphasized by the 50+ personal interviews we held with HR executives at firms of all sizes, industries, and geographies. Yes, that includes everything from a biotechnology firm in California with 16 employees (and a full-time HR staff member) all the way up to a Texas city government HR official and her team providing support for 950 workers. We hope you enjoy reading as much as we enjoyed pulling it all together.

Some of the key insights you’ll find in this free report include:

  • When employers buy technology, whether they go platform/suite or best of breed, and what kinds of talent, learning, and HR systems they have in place
  • How they hire new HR staff, what triggers the decision to hire, and how many firms have at various sizes
  • What they outsource, why they make the decision, and the number one reason firms outsource these tasks

Keep an eye out for continued insights from this study in the coming weeks. We appreciate Paychex for sponsoring this report!