Socrates 2022 Awards Case Study
About the Company
Socrates.ai is a leading employee experience platform that builds on humanity in the best way possible – via real conversations in real-time – to deliver consumer experiences in the workplace. Socrates.ai leverages artificial intelligence to construct the conversational answers and information employees need. The omnichannel virtual assistant can be used on SMS, Microsoft Teams, Slack, Intranet Portals, and more. Employees receive actionable information and have the ability to make updates through a single conversational experience instead of navigating multiple applications.
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Ben Eubanks is the Chief Research Officer at Lighthouse Research & Advisory. He is an author, speaker, and researcher with a passion for telling stories and making complex topics easy to understand.
His latest book Talent Scarcity answers the question every business leader has asked in recent years: “Where are all the people, and how do we get them back to work?” It shares practical and strategic recruiting and retention ideas and case studies for every employer.
His first book, Artificial Intelligence for HR, is the world’s most-cited resource on AI applications for hiring, development, and employee experience.
Ben has more than 10 years of experience both as an HR/recruiting executive as well as a researcher on workplace topics. His work is practical, relevant, and valued by practitioners from F100 firms to SMB organizations across the globe.
He has spoken to tens of thousands of HR professionals across the globe and enjoys sharing about technology, talent practices, and more. His speaking credits include the SHRM Annual Conference, Seminarium International, PeopleMatters Dubai and India, and over 100 other notable events.