Papaya Global: Transforming Global Payroll and Workforce Management

Papaya Global is a trailblazer in global payroll, payments, and workforce management, providing organizations with a seamless, automated solution to manage workforce expenses across 160+ countries. As the first SaaS fintech platform of its kind, Papaya’s unified payroll and payments technology consolidates disparate processes into a single, integrated platform.

By leveraging AI, Papaya eliminates manual inefficiencies, ensures compliance, and enhances financial visibility. Papaya empowers organizations to manage cross-border payments, open virtual wallets in multiple currencies, and provide end-to-end payroll transparency. Trusted by industry leaders like SentinelOne, E-Toro, and SodaStream, Papaya enables companies to scale globally while reducing costs and optimizing employee experience.

Papaya Global is a winner in the 2024 HR Tech Awards program. The following case study was a key contributor to this recognition. For more information, please visit HRTechAwards.org.


SentinelOne: Driving Global Expansion with Papaya Global

The Challenge: Rapid Growth and Payroll Inefficiencies

SentinelOne, a cybersecurity leader with over 2,000 employees in 33 countries, faced significant challenges in its payroll operations:

  • Manual Processes: Reliance on spreadsheets and manual calculations created inefficiencies and increased the risk of errors.
  • Onboarding Complexities: Supporting diverse employment models across countries strained resources and hindered scalability.
  • Global Compliance Risks: Ensuring payroll compliance across multiple jurisdictions was time-intensive and complex.
  • Data Visibility: Limited visibility into payroll data impacted decision-making and hindered efficiency.

As SentinelOne rapidly expanded through acquisitions and organic growth, it needed a payroll solution that could keep pace with its evolving needs while enhancing the employee experience.


The Solution: Papaya Global’s End-to-End Payroll and Payments Platform

SentinelOne partnered with Papaya Global to modernize its payroll processes and support its global expansion. Key solutions included:

  1. Automation and Integration: Papaya automated payroll processes, reducing manual effort and increasing accuracy. Integrations with Netsuite and Expensify further streamlined financial workflows.
  2. Global Compliance: Papaya’s in-country partners provided expert advice on local regulations, ensuring seamless compliance across 33 countries.
  3. Cross-Border Payments: Papaya’s payroll payment rails delivered salaries directly to employees’ local accounts, eliminating intermediaries and ensuring timely payments.
  4. Employee Experience: Secure, personalized portals allowed employees to access payslips and private information, enhancing trust and satisfaction.

Breakthrough Results: Efficiency, Scalability, and Employee Satisfaction

Papaya Global delivered transformative results for SentinelOne:

  • Increased Efficiency: Automated workflows eliminated manual errors, saving time and improving accuracy.
  • Enhanced Visibility: A unified dashboard provided real-time insights into payroll data across 33 locations.
  • Scalability: Supported seamless expansion into new markets, enabling SentinelOne to transition employees from Employer of Record (EoR) to direct payroll.
  • Improved Security: Secure portals safeguarded sensitive data, aligning with SentinelOne’s cybersecurity standards.

Roman Becka, Payroll Specialist at SentinelOne, remarked, “We now work with one tool and one set of data. Everything syncs automatically, reducing errors and saving time.”


Exceeding Expectations with Expert Guidance

Papaya’s local expertise proved invaluable during SentinelOne’s acquisitions and global expansion. The company leveraged Papaya’s in-country partners to navigate local labor laws, benefits administration, and compliance requirements.

Ana Kershaw, Senior HR Partner at SentinelOne, stated, “Papaya provided the guidance we needed to set up operations in new countries. Their platform is more than a tool—it’s an extension of our team.”


Conclusion: Revolutionizing Global Payroll with Papaya Global

By partnering with Papaya Global, SentinelOne transformed its payroll operations, enabling rapid expansion, improving compliance, and enhancing employee satisfaction. Papaya’s innovative approach to payroll and payments continues to support SentinelOne’s growth and success in the competitive cybersecurity industry.

For organizations seeking to modernize their payroll processes, this case study demonstrates how Papaya delivers precision, compliance, and scalability in one unified solution.